Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Customer Supply Chain team by processing orders and liaising with stakeholders.
- Company: Join a values-driven, high-growth beauty brand with a collaborative culture.
- Benefits: Enjoy 25 days holiday, flexible working, and wellness perks.
- Other info: Hybrid work model with opportunities for personal and professional growth.
- Why this job: Kickstart your career in supply chain while making a real impact.
- Qualifications: Proficient in Excel, with order processing experience and strong communication skills.
The predicted salary is between 25000 - 32000 £ per year.
About the role
The Customer Supply Chain Executive is a junior role within the Customer Supply Chain team that works alongside the Customer Supply Chain planners and managers to liaise with our internal and external stakeholders, fulfil orders and maintain our service levels. The role involves reviewing orders in Microsoft Excel, processing them in our ERP system (Netsuite), working with the warehouse team to ensure on time delivery, and communicating with stakeholders so that everyone remains updated on progress. It can also involve using Netsuite and Excel to create and update reports and send updates and summaries to stakeholders. Please note this is a 12-month maternity cover.
As Customer Supply Chain Executive you will:
- Monitor emails and other channels for orders and other queries
- Process orders onto the system in line with standard procedures
- Resolve any issues with achieving required fulfilment or lead times
- Communicate with stakeholders
- Coordinate with 3rd party logistics
- Monitor status of orders to ensure they are on track
- Run reports and publish updates on group channels
- Prioritise workload and escalate any issues where needed
- Support the team with other ad hoc tasks related to customer supply chain as required
Ensure the smooth flow of orders on time and in full by:
- Receiving and reviewing orders from stakeholders
- Processing those orders on the system
- Reviewing inventory and fulfilment
- Managing requested lead times and coordinating with stakeholders as needed
- Providing updates to stakeholders on progress
- Resolving any problems and raising where needed
Measures of Success:
- On time in full
- Lead Time
Who you will work with:
You will report to the Supply Chain Manager, working as part of the Customer Supply Chain team which is responsible for the fulfilment of inventory across all channels in UK, Europe, Middle East, Africa and Australia.
About you:
- Competent in Excel
- Experience in order processing or similar
- Able to learn new systems and processes quickly
- Good attention to detail and diligent in checking for errors
- Can communicate clearly and professionally with various stakeholders
- Desire to learn new skills and develop a career in supply chain
Why join us?
- Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
- We’re a hybrid model with flexibility, allowing you to work how best suits you
- 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
- Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
- Financial security and planning with our pension and life assurance for all
- Wellness and social benefits including Medicash, Employee Assist Programs, and regular social connects with colleagues
- Bring your fur friend to work with you on our allocated dog friendly days and spaces
- And not to forget our generous product discount and gifting!
Equal Opportunity:
At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so we better serve our communities, customers, employees—and the candidates that take part in our recruitment process.
Customer Supply Chain Executive - Maternity Cover employer: Charlotte Tilbury Beauty Ltd
Contact Detail:
Charlotte Tilbury Beauty Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Supply Chain Executive - Maternity Cover
✨Tip Number 1
Network like a pro! Reach out to people in the supply chain industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising common questions related to order processing and stakeholder communication. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 3
Show off your Excel skills! Brush up on your knowledge of formulas and data analysis, as these are crucial for the Customer Supply Chain Executive role. You might even want to create a mini-project to demonstrate your abilities during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Customer Supply Chain Executive - Maternity Cover
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Supply Chain Executive role. Highlight any relevant experience in order processing, Excel skills, and communication with stakeholders. We want to see how your background fits with what we do!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how you can contribute to our team. Keep it professional but let your personality come through – we love a bit of flair!
Show Off Your Skills: In your application, don’t forget to mention your proficiency in Excel and any experience with ERP systems like Netsuite. We’re looking for someone who can hit the ground running, so make sure we know what you bring to the table!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at Charlotte Tilbury Beauty Ltd
✨Know Your Excel Basics
Since the role involves a lot of order processing in Excel, brush up on your Excel skills. Be ready to discuss how you've used Excel in past roles, and maybe even prepare to demonstrate your knowledge with some basic functions or data manipulation.
✨Understand the Supply Chain Process
Familiarise yourself with the basics of supply chain management. Knowing how orders flow from receipt to fulfilment will help you answer questions confidently and show that you're genuinely interested in the role.
✨Prepare for Stakeholder Communication
This role requires clear communication with various stakeholders. Think of examples where you've successfully communicated updates or resolved issues in previous jobs. Practising these scenarios can help you articulate your experience during the interview.
✨Show Your Problem-Solving Skills
Be ready to discuss how you've handled challenges in past roles, especially related to order fulfilment or logistics. Highlight your attention to detail and how you ensure everything runs smoothly, as this is crucial for the Customer Supply Chain Executive position.