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- Tasks: Lead change management efforts for global transformation initiatives and foster a culture of continuous improvement.
- Company: Join Charlotte Tilbury Beauty, a revolutionary brand in the global beauty industry with a vibrant culture.
- Benefits: Enjoy flexible hybrid work, 25 days holiday, inclusive parental leave, wellness benefits, and a generous product discount.
- Why this job: Be part of a dynamic team driving impactful change in a fast-paced environment with limitless growth opportunities.
- Qualifications: Experience in change management, preferably in retail, with strong communication and leadership skills.
- Other info: We welcome diverse applicants and value unique perspectives to enhance our global workforce.
The predicted salary is between 43200 - 72000 £ per year.
About Charlotte Tilbury Beauty
Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.
Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.
Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.
About the role
As an enabler for our business growth, the Change Lead will join the Transformation team. Reporting to the Transformation Lead, you will help shape and deliver our largest change programmes.
As a Change Lead you will be responsible for
·Delivering change management efforts for multiple initiatives within the global transformation portfolio including but not limited to activities such as
·Stakeholder Maps and Change Impact Assessments
·Change Plans and strategy
·Communications and Engagement Plans
·Coaching Plans and education
·Business readiness assessments
·Training needs assessments, training plans and training material development
·Adoption tracking and methods for reinforcing change
·Support in the development of new Change Management ways of working for the transformation function.
·Partnering with the Business Analysis team to understand as-is and define to-be processes including clear RACI.
·Developing and maintaining strong working relations with senior management across business areas and with key internal and external stakeholders.
·Championing and fostering a culture of continuous improvement across the business with a focus on developing change capability both within the transformation function and wider organisation through sharing knowledge and best practices.
Leading a team of Change professionals across initiatives ensuring consistency of outputs and continuity of messaging
Who you will work with
Reporting to the Transformation Lead
About you
We are looking for an experience Change Lead capable of helping Charlotte Tilbury plan, coordinate and execute the necessary change aspects for cross functional transformation initiatives. With prior experience of helping to establish a change strategy and executing it through to completion, you will be a central part of project delivery and end user facing activities utilising the appropriate communication methods and approach to land messages effectively with the appropriate support mechanisms to maintain progress.
Key selection criteria
·Change management qualification, e.g. Prosci.
·Retail sector experience, preferably in FMCG.
·Experience of implementing change methodologies, preferably Prosci and ADKAR
·Action orientated with the ability to balance short term results with longer term strategy
·Identify and manage anticipated resistance to change
·Ability to influence at levels across an organisation driving change practice
·Comfortable working with ambiguity and to tight deadlines
·Evaluate and ensure user readiness
·Experience of working in complex retail environments
·Experience of working within a broader transformation programme
Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreaamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.
Why join us?
- Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
- We’re a hybrid model with flexibility, allowing you to work how best suits you
- 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
- Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
- Financial security and planning with our pension and life assurance for all
- Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
- Bring your furry friend to work with you on our allocated dog friendly days and spaces
- And not to forget our generous product discount and gifting!
At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees – and the candidates that take part in our recruitment process.
If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!
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Change Lead employer: Charlotte Tilbury Beauty Ltd
Contact Detail:
Charlotte Tilbury Beauty Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Change Lead
✨Tip Number 1
Familiarise yourself with change management methodologies, especially Prosci and ADKAR, as these are crucial for the Change Lead role. Understanding these frameworks will not only help you in interviews but also demonstrate your commitment to effective change management.
✨Tip Number 2
Network with professionals in the beauty and retail sectors, particularly those who have experience in transformation initiatives. Engaging with industry peers can provide insights into the company culture at Charlotte Tilbury and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed change in previous roles. Highlighting your ability to influence stakeholders and manage resistance will be key in showcasing your fit for this position.
✨Tip Number 4
Stay updated on the latest trends in the beauty industry and how they impact change management. Being knowledgeable about the sector will allow you to speak confidently about how you can contribute to Charlotte Tilbury's growth and transformation.
We think you need these skills to ace Change Lead
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Change Lead position. Tailor your application to highlight relevant experiences that align with the job description.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in change management, particularly in retail or FMCG sectors. Use specific examples to demonstrate how you've successfully implemented change strategies in previous roles.
Showcase Your Skills: Make sure to showcase your skills in stakeholder management, communication, and training development. Mention any qualifications like Prosci that are relevant to the role, as these will strengthen your application.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for the beauty industry and your desire to contribute to Charlotte Tilbury's mission. Make it personal and engaging to stand out from other applicants.
How to prepare for a job interview at Charlotte Tilbury Beauty Ltd
✨Understand Change Management Methodologies
Familiarise yourself with change management methodologies like Prosci and ADKAR. Be prepared to discuss how you've applied these frameworks in previous roles, as this will demonstrate your expertise and alignment with the company's needs.
✨Showcase Your Stakeholder Engagement Skills
Highlight your experience in developing stakeholder maps and change impact assessments. Be ready to provide examples of how you've successfully engaged stakeholders in past projects, as this is crucial for the Change Lead role.
✨Demonstrate Your Coaching Abilities
Since the role involves coaching plans and education, think of specific instances where you've coached teams or individuals through change. Share your approach to fostering a culture of continuous improvement and how you’ve empowered others.
✨Prepare for Ambiguity and Tight Deadlines
Charlotte Tilbury operates in a fast-paced environment, so be ready to discuss how you've managed projects under tight deadlines and navigated ambiguity. Provide examples that showcase your action-oriented mindset and ability to balance short-term results with long-term strategy.
