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- Tasks: Lead a passionate team to deliver exceptional customer experiences and drive sales.
- Company: Join the iconic Charlotte Tilbury brand, known for its beauty innovation.
- Benefits: Enjoy exclusive product launches, structured career development, and unique rewards.
- Other info: Structured induction programme and opportunities for personal growth.
- Why this job: Be a brand ambassador and make a real impact in the beauty industry.
- Qualifications: Retail management experience and a genuine passion for beauty.
The predicted salary is between 30000 - 40000 £ per year.
The Assistant Business Manager is a true brand ambassador, always reflecting the Charlotte Tilbury values. You are enthusiastic to meet and exceed targets, driving momentous team performance through maximum motivation. You place customer experience at the forefront of your leadership style, frequently thinking of new ways for the team to engage and satisfy the customer. You collaboratively work alongside your Business Manager in supporting seamless day to day operations on counter. Not only do you dare to dream it – you dare to do it.
As an Assistant Business Manager you will:
- Drive financial results in store to meet and exceed targets and key performance indicators.
- Support the Business Manager to determine individual and team sales targets and communicate with the Retail Artists to agree sales objectives and deliver them.
- Demonstrate entrepreneurial spirit, being a specialist amongst the retail artistry brands and showing a genuine enthusiasm, commitment and interest in the Company’s performance.
- Lead by example to promote exceptional customer service and create a customer experience.
- Coach and give feedback to the team to ensure Charlotte Tilbury standards are achieved in both areas of service and artistry.
- Take every opportunity to extend exceptional customer service beyond the in-store experience; driving the customer database for direct marketing opportunities.
- Implement individual and team development plans, conducting regular reviews that encourage two-way feedback and coaching.
- Create a positive and cooperative team culture in store, through team meetings and a collaborative management style; recognizing and celebrating performance where necessary.
- Be entrepreneurial by proposing plans, events and other limitless activity to unlock commercial success.
- Maintain impeccable visual merchandising, counter cleanliness and hygiene standards.
- Execute flawless grooming standards, inspiring your team to be and feel the best versions of themselves.
About you:
- Retail management experience
- A genuine passion for the beauty industry.
- Commercial acumen
- People management experience.
- Strategic planning experience
Why join us?
- We offer a structured induction programme – Charlotte’s Magic Academy. This exclusive and bespoke induction trains on all aspects of the role that you will need to succeed in providing red carpet customer experience with follow up training provided during your first months of employment.
- Focusing on artistry and commerce, you will gain a full understanding of our artistry and service expectations.
- Structured career development – our team of industry experts are here to support and work with you to explore your learning potential and career goals.
- You receive exclusive launches of our incredible products before anyone else – not only that, but you even receive a full Charlotte Tilbury Look on completion of Charlotte’s Magic Academy so you can be a true brand advocate.
- Access to Tilbury Treats – our very own rewards platform allowing you to save money and gain ‘money can’t buy’ discounts on anything from gym memberships to cinema tickets.
- Other fabulous benefits such as life assurance, birthdays off work, team sales incentives and many more.
Assistant Business Manager employer: Charlotte Tilbury Beauty Ltd
Contact Detail:
Charlotte Tilbury Beauty Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Business Manager
✨Tip Number 1
Get to know the brand inside out! Research Charlotte Tilbury's values, products, and customer experience. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend beauty industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your leadership skills! Think of examples where you've motivated a team or exceeded targets. Be ready to share these stories in your interview to demonstrate your entrepreneurial spirit and people management experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Charlotte Tilbury family. Let’s make it happen!
We think you need these skills to ace Assistant Business Manager
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for the beauty industry shine through in your application. We want to see that you genuinely care about the products and the customer experience, so share any relevant experiences or insights that highlight your passion.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We love seeing how your background aligns with our values and the role of Assistant Business Manager.
Highlight Teamwork Skills: Since this role involves collaborating with your Business Manager and leading a team, be sure to showcase your people management experience. Share examples of how you've motivated teams and created a positive work environment.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to review your application and get you one step closer to joining our fabulous team!
How to prepare for a job interview at Charlotte Tilbury Beauty Ltd
✨Know the Brand Inside Out
Before your interview, dive deep into Charlotte Tilbury's values and products. Familiarise yourself with their latest launches and understand what sets them apart in the beauty industry. This will not only show your genuine passion but also help you connect your experience to their brand ethos.
✨Showcase Your Leadership Skills
As an Assistant Business Manager, you'll need to motivate and coach your team. Prepare examples of how you've successfully led a team in the past, focusing on how you’ve driven performance and created a positive team culture. Be ready to discuss specific strategies you used to achieve targets.
✨Customer Experience is Key
Think of ways you've enhanced customer experiences in previous roles. Be prepared to share stories that highlight your commitment to exceptional service and how you’ve gone above and beyond to satisfy customers. This aligns perfectly with the role’s focus on creating memorable customer interactions.
✨Be Ready to Discuss Financial Acumen
Since driving financial results is crucial, brush up on your understanding of sales targets and key performance indicators. Prepare to discuss how you've contributed to achieving financial goals in past positions, and think about innovative ideas you could bring to the table to boost sales at Charlotte Tilbury.