At a Glance
- Tasks: Deliver world-class beauty experiences and exceed sales goals in a vibrant retail environment.
- Company: Join the revolutionary Charlotte Tilbury Beauty team at Heathrow Terminal 4.
- Benefits: Enjoy exclusive product launches, staff discounts, and access to Charlotte's Magic Academy.
- Other info: Flexible shifts available, with opportunities for personal and professional development.
- Why this job: Be part of a dynamic brand that empowers you to shine and grow in your career.
- Qualifications: Experience in beauty or retail, with a passion for makeup and customer service.
The predicted salary is between 24000 - 30000 £ per year.
- Beauty Expert, Heathrow Terminal 4
- Permanent, Full-time & Part-time roles available
- About Charlotte Tilbury Beauty
Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range.
Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.
Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond.
It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.
Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic.
The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.
About the Role
- You can work at a fast pace to achieve and exceed KPI’s.
You feed on the buzz of achieving your goals and being the best, you can be.
You do not want to meet expectation – you exceed it.
- “Team work makes the dream work” – is your working motto.
You understand your impact and how vital your role is.
You can adapt to change at the last minute and be a real support to your managers and colleagues alike.
- You champion the art of world-class artistry and an impeccable customer experience.
You are a Charlotte Tilbury brand ambassador and want to pass on your knowledge to customer after customer.
You live and breathe the Charlotte Tilbury makeup looks – and can recreate the magic of these on your customer, as well as offering advice and guidance.
You pride yourself on knowing your customers are returning back to you.
- You follow the company grooming standards to a tee – you know what good looks like and are not afraid to display this.
About You
- You will ideally have had some experience as a Sales Advisor. Ideally this will be gained from a fast-paced environment such as beauty, retail or FMCG.
- You aspire to be part of a beauty brand that disrupts the way it is seen – and continues to grow. You love all things Charlotte Tilbury – and are not afraid to spread the word.
- Ideally you will have experience in applying makeup – and knowing how to adapt your style to different customers with different needs.
- You champion positivity – and can think in a limitless way that makes your energy shine.
- You are required to be flexible to work on a shift basis, including both early shifts and late shifts.
- You will be required to give a five-year working and personal reference, along with a Criminal Reference Check as the store is airside in the departures lounge.
This will be discussed in more detail at interview stage.
Why join us?
- You can only be the best when you are set up to succeed – not only do we offer on the job training.
We offer you the opportunity to attend Charlotte’s Magic Academy – where dreams are truly made.
Combining art, commerce and Charlotte’s own values.
You will feel truly empowered to live the magic in your role.
- Opportunities to disrupt processes (in a positive way!) and have your voice truly heard.
- The opportunity to be part of a company where we celebrate our achievements, and you are included. With a real scope for growth and progression to support your own development.
- You receive exclusive launches of our incredible products before anyone else – not only that you even receive a full Charlotte Tilbury look once you pass your probation. (That is right all the products from one of our iconic looks)
- We also offer an incredible staff discount, and access to Tilbury Treats – our very own rewards platform allowing you to save money and gain money cannot buy discounts on anything from gym memberships to cinema tickets.
At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves.
We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce.
By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.
If you want to learn more about life at Charlotte Tilbury Beauty please follow our Linked In page!
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Retail Artist - Heathrow T4 in Hounslow employer: Charlotte Tilbury Beauty Inc.
Charlotte Tilbury Beauty Inc. is an exceptional employer, offering a vibrant and inclusive work culture that celebrates creativity and passion for beauty. As a Beauty Expert in the iconic Selfridges Manchester Exchange, you will enjoy unique growth opportunities, special staff discounts, and the chance to empower customers with your artistry and expertise in a supportive environment.
Contact Details:
Charlotte Tilbury Beauty Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Artist - Heathrow T4 in Hounslow
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Charlotte Tilbury Beauty Inc., so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Charlotte Tilbury Beauty Inc.!
We think you need these skills to ace Retail Artist - Heathrow T4 in Hounslow
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Charlotte Tilbury Beauty Inc., customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Charlotte Tilbury Beauty Inc. and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Charlotte Tilbury Beauty Inc. that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Charlotte Tilbury Beauty Inc.
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!