At a Glance
- Tasks: Lead a dynamic team to drive commercial success in the beauty industry.
- Company: Join Charlotte Tilbury Beauty, a global phenomenon transforming the beauty landscape.
- Benefits: Enjoy flexible working, 25 days holiday, and a generous product discount.
- Other info: Fast-paced environment with opportunities for growth and innovation.
- Why this job: Be part of a mission to empower confidence and creativity in beauty.
- Qualifications: Proven leadership experience in a commercial role, ideally in beauty or retail.
The predicted salary is between 63000 - 77000 £ per year.
About Charlotte Tilbury Beauty
Founded in 2013 byworld renownedmakeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission: to empower everyone, everywhere to look and feel like the most confident version of themselves.
With oureasy to use, easy to choose, easy to gifticons, we'vebecome one of the mosttalked aboutbeauty brands on the planet - and the magic is only growing.
Today, we'rea global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day.
Across the world, our Retail Teams and Magic Offices workhand in handto shape the Charlotte Tilbury experience -from the glamour of London and the style capitals of Europe, to the energy of the Americas, the vibrant beauty hubs of the Middle East and thefast growinginnovation centres across APAC.
Every region brings its own sparkle, cultureand community, creating the unmistakable magic of Team Tilbury.
We'rebold.
We'redisruptive.
We'repowered by creativity, innovationandindustry leadingtech.
And as we continue to break records across countries, channelsand categories, we'relooking for extraordinary talent to join us.
About the role
We're looking for an ambitious Head of Commercial to join our expanding EU commercial team.
You will be responsible for leading a team as well as nurturing, and establishing strategic partnerships with our retail partners, identifying new commercial opportunities to effortlessly bring the Tilbury magic to life in store and online.
You'll have a limitless mindset and proven experience working as a Head of Commercial or similar level.
You will be highly numerate, a team leader, target-driven, commercially savvy, keen to find creative solutions to challenges and passionate about working in the beauty industry!
Please note this is a 12 month fixed-term contract . This role will be based in our London Head Office, we work a hybrid model with 3 days in the office and 2 days can be WFH.
- As a Head of Commercial, you will
- Lead, coach and inspire a team of highly passionate and engaged SNAMs, NAMs & NAEs, that lead our EU department store & speciality business.
- Coach and motivate your team to achieve and exceed their objectives and targets, installing commercial excellence.
- Establish and maintain amazing & collaborative relationships with retail partners at all levels including Buying/Trading, Merchandising, and Marketing, to ensure that the Charlotte Tilbury brand is positioned to deliver more than its due share of voice, visibility and exposure
- Conduct successful commercial negotiations and contract management including terms, pricing, distribution, space and location, in-store visibility and beyond.
- Insert yourself as a senior escalation contact to all relevant retail partners
- Ensure a top-line and detailed understanding of retail context, category and individual store performance to identify retail opportunities and strategic needs
- Build and deliver against a retail sales target (within budget expectations), with the engagement and alignment of the Marketing & Retail teams.
Deliver strategic plans to maintain and drive ranking across the European estate!
- Retain agility to react to retail trends and maximise opportunities across retailers. Monitor, manage, and optimise sales performance
- Ensure accurate forecasting for NPD and core lines, and proactive inventory and assortment management, with close collaboration with Sales Operations
- Own all net sales forecasting for defined retailers, meeting all financial deadlines and budget submissions, flagging risks and opportunities in a timely and quantified manner.
Manage each account P&L, balancing investment with top-line opportunity - monitor retailer profit contribution and achieve agreed profit
- Lead end to end retailer strategy roll out annually, leading across all departments to collaborate and deliver an exceptional presentation and 360 plans.
- Align trading plans with team - local and global - to ensure a consistent and phased plan across all retailers within the region, avoiding unnecessary conflicts of activity
- Who you will work with
- You will report directly to our Commercial Director of EU, collaborating closely across our EU function, as well as the wider business.
- Overall, you will inspire, coach and lead a team of highly passionate and engaged SNAMs, NAMs & NAEs, that lead our EU department store & speciality business.
- Build strong working relationships with our fantastic Retail teams, utilising insight from the field and engaging the team in the execution of the trading plans.
- Work closely with Operational Marketing, Visual Merchandising, PR, and Store Design to create and deliver an annual plan for each retailer covering - activation of key launches and marketing moments, eventing, store/retailer animation, considering both customer acquisition and retention.
Review implementation and performance or annual strategy vs expectations on a regular and appropriately frequent basis.
About you
- You have demonstrable experience in a similar, senior commercial role within Sales, ideally with a Beauty/Retail background.
Experience working across European markets is preferred but not essential.
- You are an experienced leader, you enjoy leading from the front and are all about your team!
You know how to inspire, coach and be an authentic leader, who communicates clearly.
Be a visionary.
Help everyone see and be excited by what's possible!
- Manage multiple priorities with ease, thrive working to pace and can adapt to changing priorities as needed, agility is a key strength of yours.
- An excellent communicator - confident and comfortable presenting, able to influence and effectively articulate your point of view.
Personable and approachable - able to build rapport quickly and can manage multiple stakeholders with ease.
- Experience of budget and P&L management, you show great attention to detail and are results-driven.
- Strong Business Acumen - You are able to see the bigger business issues for retailer and for the brand.
You are able to formulate a strong account strategy and align to retailer priorities.
You know how to quantify the business plan and be aware of impact across other accounts and on other teams.
- Results Oriented - You are proactive with a "no excuses" mindset. Comfortable working in ambiguity.
- Professional proficiency in at least one additional European language is highly desirable, due to the stakeholder groups supported by this role.
- Appetite for Learning and development - You know how to be a strong brand custodian and can work well to a high pace of change.
Charlotte Tilbury is a fast paced, dynamic and ever evolving environment where agility, ambition and a passion for excellence help our teams thrive.
We look for people who want to grow, innovate and be part of a truly global .
While we outline the experience and skills we believe set candidates up for success, they'rea guide - not a barrier.
If you candemonstratethe capabilities needed for the role, we'dlove to hear from you, whether you havemore or less experiencethan listed.
Why join us?
- Be a part ofthis valuesdriven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
- We'rea hybrid model with flexibility, allowing you to work how best suits you
- 25 days holiday (plus bank holidays) with anadditionalday to celebrate your birthday
- Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
- Financial security and planning with our pension and life assurance for all
- Wellness and social benefits including Medicash, Employee Assist Programs and regular socialconnectswith colleagues
- Bring your furry friend to work with you on ourallocateddog friendly days and spaces
• And not to forget our generous product discount and gifting!
At Charlotte Tilbury Beauty, our mission is to empower everyone, everywhere, to feel like the most beautiful and confident version of themselves.
We bring this to life by welcoming people from diverse backgrounds, cultures, identities, and perspectives into our global team.
A workforce that reflects the world around us helps us better serve our communities, our customers, our colleagues, and every candidate who takes part in our recruitment process.
Follow our Linked In page! Forupdates, stories, andbehind the scenesmoments.
Head of Commercial, EU - FTC employer: Charlotte Tilbury Beauty Inc.
Charlotte Tilbury Beauty is an exceptional employer that fosters a dynamic and inclusive work culture, empowering employees to thrive in a fast-paced environment. With a strong focus on personal and professional growth, the company offers flexible working arrangements, generous holiday allowances, and unique perks such as dog-friendly days and wellness benefits. Joining the #DreamTeam means being part of a global beauty phenomenon that values creativity, innovation, and the diverse perspectives of its members.
Contact Details:
Charlotte Tilbury Beauty Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Commercial, EU - FTC
✨Dive into Local Events
Get involved with local marketing and communications events! These are great places to meet people from the industry, learn about temporary roles, and even uncover hidden job leads. Check out local networking events or marketing conferences that might be happening in your area.
✨Show Off Your Work
Create a standout digital portfolio showcasing your previous campaigns, writing samples, or projects. Share this on social media and professional groups relevant to marketing-communications. This public visibility can often attract interest from potential employers, especially for those temporary gigs!
✨Utilise Online Job Boards
Focus on job boards specific to marketing and communications. Sites like MarketingJobs.com or even LinkedIn can have temp roles that aren’t always advertised on the usual job sites. Keep your eyes peeled and apply through our website—temp roles can come up unexpectedly, and you want to be first in line!
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We think you need these skills to ace Head of Commercial, EU - FTC
Some tips for your application 🫡
Highlight Your Experience with Campaigns:In marketing-communications, it’s all about showcasing your ability to create impactful campaigns. Make sure to include any relevant projects you’ve worked on in your CV, detailing your role, the strategies used, and the results achieved. We're looking for candidates who can demonstrate their creativity and analytical skills!
Tailor Your Writing Samples:For a temporary role, we want to see your versatility and adaptability in communication. Include a couple of writing samples that align with our brand voice or reflect your ability to engage various audiences. This gives us a taste of what you can bring to the team at Charlotte Tilbury Beauty Inc. from day one!
Show Off Your Digital Savvy:Digital marketing is a big part of marketing-communications, so make sure your application reflects your understanding of social media, SEO, and content marketing. Feel free to throw in any certificates you've earned in these areas—it shows your initiative and dedication to learning the latest trends!
Express Your Enthusiasm for the Short-Term Role:In your cover letter, focus on why you’re interested in this temporary position at Charlotte Tilbury Beauty Inc. specifically. Share what you hope to learn during your time with us and how you can contribute to our ongoing projects. We're all about passion and potential, so let that shine through!
How to prepare for a job interview at Charlotte Tilbury Beauty Inc.
✨Showcase Your Creative Portfolio
As a candidate for a temporary marketing-communications role at Charlotte Tilbury Beauty Inc., your portfolio will speak volumes. Bring along samples of your best work—think campaigns you've managed, social media content, and any visuals. Be ready to talk through your creative process and the impact your work had on previous projects.
✨Understand the Latest Trends
We know the marketing-communications field moves at lightning speed. Make sure you brush up on the latest trends—such as digital storytelling or the effectiveness of influencer partnerships. Being able to discuss these trends during your interview will show Charlotte Tilbury Beauty Inc. you're not just up-to-date but also eager to innovate.
✨Highlight Your Adaptability
Since this is a temporary position, emphasise your ability to adapt quickly and work on short timelines. Share examples from your past where you had to pivot a strategy or campaign swiftly to meet changing demands. This will reassure Charlotte Tilbury Beauty Inc. that you’re ready to hit the ground running.
✨Ready Your Communication Strategy
Be prepared for questions that assess your communication skills. You might get asked to pitch a marketing idea on the spot or create a quick content plan. This is your chance to shine and show how your unique perspective can solve problems for Charlotte Tilbury Beauty Inc., so think on your feet and don't hesitate to showcase your creativity!
