At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive sales.
- Company: Join the vibrant Charlotte Tilbury Beauty team, a global beauty phenomenon.
- Benefits: Enjoy tailored benefits, structured career development, and wellness support.
- Other info: Dynamic environment with opportunities for growth and innovation.
- Why this job: Be part of a mission to empower confidence and creativity in beauty.
- Qualifications: Retail management experience and a passion for the beauty industry.
The predicted salary is between 30000 - 40000 £ per year.
- Assistant Business Manager, Charlotte Tilbury - JLP, Bristol
- 40 Hours per week, Full Time position, FTC contract - Expected end date: 30/01/2027
- About Charlotte Tilbury Beauty
Founded in 2013 by world-renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission: to empower everyone, everywhere to look and feel like the most confident version of themselves.
With our easy-to-use, easy-to-choose, easy-to-gift icons, we'vebecome one of the most talked-about beauty brands on the planet - and the magic is only growing.
Today, we'rea global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day.
Our retail teams are the heart of our brand - from the glamour of London to the style capitals of Europe, the energy of the Americas, the vibrant beauty hubs of the Middle East and the fast-growing innovation centres across APAC.
Every region brings its own sparkle, cultureand community, creating the unmistakable magic of Team Tilbury.
We'rebold.
We'redisruptive.
We'repowered by creativity, innovationand industry-leading tech.
And as we continue to break records across countries, channelsand categories, we'relooking for extraordinary talent to join us.
Ifyou'reready to create magic, inspire confidence and glow with purpose, this is your moment. Step into a career where youdon'tjust work in beauty - you make dreams come true.
About Your Role
The Assistant Business Manager is a true brand ambassador, always reflecting the Charlotte Tilbury values.
You are enthusiastic to meet and exceed targets, driving momentous team performance through maximum motivation.
You place customer experience at the forefront of your leadership style, frequently thinking of new ways for the team to engage and satisfy the customer.
You collaboratively work alongside your Business Manager in supporting seamless day to day operations on counter.
Not only do you dare to dream it - you dare to do it.
- As a Assistant Business Manager you will
- Drive financial results in store to meet and exceed targets and key performance indicators.
- Support the Business Manager to determine individual and team sales targets and communicate with the Retail Artists to agree sales objectives and deliver them.
- Demonstrate entrepreneurial spirit, being a specialist amongst the retail artistry brands and showing a genuine enthusiasm, commitment and interest in the Company's performance.
- Lead by example to promote exceptional customer service and creating a customer experience.
- Coach and give feedback to the team to ensure Charlotte Tilbury standards are achieved in both areas of service and artistry.
- Take every opportunity to extend exceptional customer service beyond the in-store experience; driving the customer database for direct marketing opportunities.
- Implement individual and team development plans, conducting regular reviews that encourage two way feedback and coaching.
- Create a positive and cooperative team culture in store, through team meetings and a collaborative management style; recognizing and celebrating performance where necessary.
- Entrepreneurial with proposing plans, events and other limitless activity to unlock commercial success.
- Maintain impeccable visual merchandising, counter cleanliness and hygiene standards.
- Execute flawless grooming standards, inspiring your team to be and feel the best versions of themselves.
About you
- Retail management experience
- A genuine passion for the beauty industry.
- Commercial acumen
- People management experience.
- Strategic planning experience
Charlotte Tilbury is a fast-paced, dynamicand ever-evolving environment where agility, ambition and a passion for excellence help our teams thrive.
We look for people who want to grow, innovate and be part of a truly global .
While we outline the experience and skills we believe set candidates up for success, they'rea guide - not a barrier.
If you candemonstratethe capabilities needed for the role, we'dlove to hear from you, whether you havemore or less experiencethan listed.
Why join us?
- We provide a range of magical benefits tailored to each region. For full details, please connect with your local TA representative.
- Be a part of our values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves.
- We offer a structured induction programme - Start of a Dream.
This exclusive and bespoke induction trains on all aspects of the role that you will need to succeed in providing red carpet customer experience with follow up training provided during your first months of employment.
Focusing on artistry and commerce, you will gain a full understanding of our artistry and service expectations.
- Structured career development: Our team of industry experts will support and work with you to explore your learning potential and career goals.
- Wellness and social benefits including Assist Programs and regular social connections with colleagues.
At Charlotte Tilbury Beauty, our mission is to empower everyone, everywhere, to feel like the most beautiful and confident version of themselves.
We bring this to life by welcoming people from diverse backgrounds, cultures, identities, and perspectives into our global team.
A workforce that reflects the world around us helps us better serve our communities, our customers, our colleagues, and every candidate who takes part in our recruitment process.
Assistant Business Manager in Bristol employer: Charlotte Tilbury Beauty Inc.
Charlotte Tilbury Beauty Inc. is an exceptional employer, offering a vibrant and inclusive work culture that celebrates creativity and passion for beauty. As a Beauty Expert in the iconic Selfridges Manchester Exchange, you will enjoy unique growth opportunities, special staff discounts, and the chance to empower customers with your artistry and expertise in a supportive environment.
Contact Details:
Charlotte Tilbury Beauty Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Business Manager in Bristol
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Charlotte Tilbury Beauty Inc., so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Charlotte Tilbury Beauty Inc.!
We think you need these skills to ace Assistant Business Manager in Bristol
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Charlotte Tilbury Beauty Inc., customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Charlotte Tilbury Beauty Inc. and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Charlotte Tilbury Beauty Inc. that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Charlotte Tilbury Beauty Inc.
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
