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- Tasks: Lead daily restaurant operations and ensure exceptional guest experiences.
- Company: Join the award-winning Firmdale Hotels, known for luxury and unique design.
- Benefits: Competitive pay, flexible scheduling, health plans, and exclusive discounts.
- Other info: Opportunities for professional growth and a vibrant workplace culture.
- Why this job: Be part of a dynamic team in a prestigious hospitality environment.
- Qualifications: Experience in fast-paced luxury venues and strong leadership skills.
The predicted salary is between 39520 - 43680 £ per year.
Are you ready to step into an exciting leadership role within the hospitality industry? Firmdale Hotels invites passionate individuals to join our esteemed team as a Food and Beverage Supervisor at our renowned Charlotte Street Hotel.
As a Food and Beverage Supervisor, you will play a pivotal role in orchestrating the daily operations of our restaurant, collaborating closely with senior management and team members to uphold our commitment to delivering unparalleled customer service and exceeding guest expectations. This position offers an attractive opportunity for skilled professionals seeking growth and development in a dynamic environment.
Responsibilities:- Lead the day-to-day management and operations of the restaurant and bar, ensuring seamless service delivery.
- Cultivate strong and professional relationships with guests, ensuring their needs are anticipated and exceeded.
- Address and resolve guest complaints promptly, communicating effectively with the Food and Beverage Manager to ensure swift resolution.
- Maintain compliance with regulatory standards and internal policies at all times.
- Collaborate closely with the Food and Beverage Manager to uphold the highest standards of service quality and consistency.
- Conduct daily briefings with the team to align on objectives and expectations, fostering a cohesive and motivated work environment.
- Implement strategies to enhance staff retention and development, nurturing a talented and engaged team.
- Prior experience as a Restaurant or F&B Supervisor in a fast-paced, luxury venue.
- Demonstrated passion for Food and Beverage, with extensive knowledge of quality products and ingredients.
- Understanding of current market trends and awareness of potential competitors.
- Proven ability to manage, lead, motivate, and develop a team effectively.
- Strong communication skills, with an emphasis on clarity and professionalism.
- Excellent attention to detail, ensuring precision in all aspects of service delivery.
- Hourly rate of £19.00 - £21.00 per hour inclusive of service charge.
- Access to Wagestream our financial wellbeing app.
- Health cash plan (including contributions towards dental, optical, alternative and complementary therapies).
- Discounted cinema tickets, gym membership, travel, retailers and restaurants.
- Complimentary meals on shift.
- Referral bonus scheme for recommending top talent.
- Flexible scheduling without split shifts.
- Dry cleaning service for work attire and discounted personal dry cleaning.
- Enhanced holiday allowance based on length of service.
- Season ticket loan for convenient commuting.
- Ongoing training, professional development, and fully funded English lessons.
- Regular social events, team activities, and fitness sessions.
- Benefits like cycle to work scheme and annual long service awards.
- One allocated paid day per year for volunteering work.
- Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks.
Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.
Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom.
Food and Beverage Supervisor in Ipswich employer: Charlotte Street Hotel
Contact Detail:
Charlotte Street Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Supervisor in Ipswich
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at Firmdale Hotels. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching Firmdale Hotels and their unique offerings. Show us that you’re not just passionate about food and beverage but also about the company’s values and culture.
✨Tip Number 3
Practice your communication skills! As a Food and Beverage Supervisor, you’ll need to articulate your thoughts clearly. Consider mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at Firmdale Hotels.
We think you need these skills to ace Food and Beverage Supervisor in Ipswich
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. We want to see that you understand what we're looking for in a Food and Beverage Supervisor, so make sure you highlight your relevant experience and skills.
Show Your Passion for Hospitality: Let your enthusiasm for food and beverage shine through in your application. We love candidates who are genuinely excited about the industry, so share any experiences or insights that demonstrate your passion and knowledge.
Tailor Your Application: Don’t just send a generic application! We appreciate when candidates take the time to tailor their CV and cover letter to our specific role. Mention how your previous experience aligns with the responsibilities listed in the job description.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Firmdale Hotels!
How to prepare for a job interview at Charlotte Street Hotel
✨Know Your Menu Inside Out
Before the interview, make sure you’re familiar with the restaurant's menu and beverage offerings. This shows your passion for food and beverage and helps you answer questions about how you would enhance guest experiences.
✨Demonstrate Leadership Skills
Be prepared to discuss your previous experience in leading teams. Share specific examples of how you've motivated staff or resolved conflicts, as this role requires strong leadership to maintain a cohesive work environment.
✨Showcase Your Customer Service Expertise
Think of instances where you’ve gone above and beyond for guests. Highlighting your ability to anticipate needs and resolve complaints will resonate well, as delivering exceptional service is key in this role.
✨Research Firmdale Hotels
Familiarise yourself with Firmdale Hotels' values, awards, and unique offerings. This knowledge will not only impress your interviewers but also help you articulate why you want to be part of their esteemed team.