Join the vibrant team at Charlotte Street Hotel, an integral part of the
esteemed Firmdale Hotels group, where we redefine luxury hospitality with our
unique blend of style, elegance, and personalised service. We're on the lookout
for a dedicated and enthusiastic Waiter who thrives in fast-paced environments
and shares our passion for delivering exceptional guest experiences.
As a Waiter with us, you'll be the face of
our establishment, engaging with guests, and ensuring their dining experience
is nothing short of extraordinary.
Responsibilities:
- Greeting and seating guests with warmth and
professionalism. - Taking orders accurately and efficiently,
while offering knowledgeable recommendations from our exquisite menu. - Delivering meals promptly and courteously,
ensuring each dish meets our high standards. - Handling payment transactions swiftly and
accurately. - Anticipating and fulfilling guests' needs
promptly and with a smile.
What you Need:
- Previous experience in a similar hospitality
role, demonstrating your understanding of service excellence. - A keen eye for detail, ensuring every aspect
of the guest experience is flawless. - A genuine passion for food and beverage, with
a desire to share your knowledge and enthusiasm with guests. - Strong organisational and communication skills
to thrive in our dynamic team environment. - The ability to collaborate effectively with
colleagues to ensure seamless operations.
What We Offer:
- We offer a competitive
salary plus service charge and benefits to be discussed at venue - Access to Stream our financial
wellbeing app. Stream your accrued earnings before pay day, benefit from
everyday savings and real time financial coaching. - Health cash
plan (including contributions towards dental, optical, alternative and
complementary therapies) - Discounted cinema
tickets, gym membership, travel, retailers and restaurants - Complimentary meals on
shift - Referral bonus scheme
for recommending top talent - Flexible scheduling
without split shifts - Dry cleaning service
for work attire and discounted personal dry cleaning - Enhanced holiday
allowance based on length of service - Season ticket loan for
convenient commuting - Ongoing training,
professional development, and fully funded English lessons - Regular social events,
team activities, and fitness sessions - Benefits like cycle to
work scheme and annual long service awards - One allocated paid day
per year for volunteering work - Exclusive discounts at
Design Hotels, staff sales, spa discounts, and product perks - And much more!!
About Us
Located in the heart of
Fitzrovia, known for its acclaimed restaurants, independent cafés and boutique
shops, Charlotte Street Hotel is an intimate hotel with real character and
personality. Owner Kit Kemp's fearless signature style fills every corner: bold
colour, rich pattern and exceptional craft, all woven together as a heartfelt homage
to the Bloomsbury Group, the celebrated circle of artists and writers who
gathered just a few streets away.
With Soho a minute's
walk away and some of the city's most exciting theatres, bars and restaurants
right on the doorstep, this is a hotel that inspires everyone who works within
it. We look for people who bring curiosity and warmth, and who take genuine
pride in creating something special for every guest.
You'll be joining a team whose Awards and Accolades speak for themselves:
- Sunday Times Best Places to
Work 2024, 2025 & 2026 - One Michelin Key, 2024, 2025
- One AA Rosette for Culinary
Excellence, Oscar Bar & Restaurant, 2026 - Best Afternoon Tea, Country
& Townhouse, 2024
You can see a full list
of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/
Firmdale Hotels
founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today,
Firmdale has grown to include hotels and private residences across London and
New York as well restaurants, bars, spas, an online shop, interior design
studio and Laundry facility.
Firmdale Hotels
welcomes applicants from all backgrounds and is committed to an inclusive
workplace. Please let us know if we need adjustments during the recruitment
process.
In line with the Asylum
and Immigration Act 1996, we do require all applicants to have the eligibility
to live and work in the United Kingdom. Documentation will be required at
interview stage.
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Waiter in Camden Town employer: Charlotte Street Hotel
Firmdale Hotels is an exceptional employer, offering a vibrant and supportive work culture at the Charlotte Street Hotel in the heart of London's Soho district. With a commitment to employee growth through ongoing training and professional development, we provide a range of benefits including flexible scheduling, health cash plans, and exclusive discounts, all while fostering a team spirit that celebrates creativity and excellence in hospitality.
