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- Tasks: Lead daily restaurant operations and ensure exceptional guest experiences.
- Company: Join the vibrant team at Firmdale Hotels, known for luxury and hospitality.
- Benefits: Earn £19.00 - £21.00 per hour, enjoy flexible scheduling and great perks.
- Other info: Inclusive workplace with ongoing training and fun team activities.
- Why this job: Step into a leadership role and make a real impact in hospitality.
- Qualifications: Experience in fast-paced luxury venues and strong team management skills.
The predicted salary is between 39520 - 43680 £ per year.
Are you ready to step into an exciting leadership role within the hospitality industry? Firmdale Hotels invites passionate individuals to join our esteemed team as a Food and Beverage Supervisor at our renowned Charlotte Street Hotel.
As a Food and Beverage Supervisor, you will play a pivotal role in orchestrating the daily operations of our restaurant, collaborating closely with senior management and team members to uphold our commitment to delivering unparalleled customer service and exceeding guest expectations. This position offers an attractive opportunity for skilled professionals seeking growth and development in a dynamic environment.
Responsibilities- Lead the day-to-day management and operations of the restaurant and bar, ensuring seamless service delivery.
- Cultivate strong and professional relationships with guests, ensuring their needs are anticipated and exceeded.
- Address and resolve guest complaints promptly, communicating effectively with the Food and Beverage Manager to ensure swift resolution.
- Maintain compliance with regulatory standards and internal policies at all times.
- Collaborate closely with the Food and Beverage Manager to uphold the highest standards of service quality and consistency.
- Conduct daily briefings with the team to align on objectives and expectations, fostering a cohesive and motivated work environment.
- Implement strategies to enhance staff retention and development, nurturing a talented and engaged team.
- Prior experience as a Restaurant or F&B Supervisor in a fast‑paced, luxury venue.
- Demonstrated passion for Food and Beverage, with extensive knowledge of quality products and ingredients.
- Understanding of current market trends and awareness of potential competitors.
- Proven ability to manage, lead, motivate, and develop a team effectively.
- Strong communication skills, with an emphasis on clarity and professionalism.
- Excellent attention to detail, ensuring precision in all aspects of service delivery.
- Hourly rate of £19.00 - £21.00 per hour inclusive of service charge.
- Access to Wagestream, our financial wellbeing app – stream your accrued earnings before pay day, benefit from everyday savings and real‑time financial coaching.
- Health cash plan (including contributions towards dental, optical, alternative, and complementary therapies).
- Discounted cinema tickets, gym membership, travel, retailers and restaurants.
- Complimentary meals on shift.
- Referral bonus scheme for recommending top talent.
- Flexible scheduling without split shifts.
- Dry cleaning service for work attire and discounted personal dry cleaning.
- Enhanced holiday allowance based on length of service.
- Season ticket loan for convenient commuting.
- Ongoing training, professional development, and fully funded English lessons.
- Regular social events, team activities, and fitness sessions.
- Benefits like cycle to work scheme and annual long service awards.
- One allocated paid day per year for volunteering work.
- Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks.
- And much more!
Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
Food and Beverage Supervisor in London employer: Charlotte Street Hotel - Food and Beverage
Contact Detail:
Charlotte Street Hotel - Food and Beverage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Supervisor in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Food and Beverage Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Firmdale Hotels and their values, especially around customer service and team dynamics. Be ready to share how your experience aligns with their mission and how you can contribute to their renowned service standards.
✨Tip Number 3
Showcase your passion for food and beverage! During interviews, talk about your favourite trends in the industry and how you keep up with quality products. This will demonstrate your enthusiasm and knowledge, making you stand out as a candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Firmdale Hotels family. Let’s get you that Food and Beverage Supervisor position!
We think you need these skills to ace Food and Beverage Supervisor in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the food and beverage industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering exceptional service and creating memorable experiences for our guests.
Tailor Your CV: Make sure your CV is tailored to the Food and Beverage Supervisor role. Highlight your relevant experience in fast-paced, luxury venues and any leadership roles you've held. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate clarity, so make it easy for us to see why you’d be a great fit for our team at Firmdale Hotels.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, you’ll find all the details about the role and our company culture there, which can help you craft a standout application.
How to prepare for a job interview at Charlotte Street Hotel - Food and Beverage
✨Know Your Menu Inside Out
Before the interview, make sure you’re familiar with the restaurant's menu and beverage offerings. This shows your passion for food and beverage and helps you answer questions about pairings or recommendations confidently.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight specific situations where you motivated staff or resolved conflicts, as this will demonstrate your ability to manage and develop a team effectively.
✨Anticipate Guest Needs
Think about how you would enhance the guest experience at the hotel. Be ready to discuss strategies for anticipating guest needs and handling complaints, as this is crucial for the role of a Food and Beverage Supervisor.
✨Stay Updated on Trends
Research current market trends in the food and beverage industry. Being able to discuss these trends during your interview will show that you’re knowledgeable and proactive, which is essential for staying competitive in a luxury venue.