At a Glance
- Tasks: Engage with guests and ensure their dining experience is extraordinary.
- Company: Join the vibrant team at Charlotte Street Hotel, part of Firmdale Hotels.
- Benefits: Earn £16.00 - £17.00 per hour, enjoy flexible scheduling and great perks.
- Other info: Inclusive workplace with ongoing training and fun team activities.
- Why this job: Be the face of luxury hospitality and make a real impact on guest experiences.
- Qualifications: Previous hospitality experience and a passion for food and beverage.
The predicted salary is between 17 - 17 £ per hour.
Join the vibrant team at Charlotte Street Hotel, an integral part of the esteemed Firmdale Hotels group, where we redefine luxury hospitality with our unique blend of style, elegance, and personalised service. We're on the lookout for a dedicated and enthusiastic Waiter who thrives in fast-paced environments and shares our passion for delivering exceptional guest experiences.
As a Waiter with us, you'll be the face of our establishment, engaging with guests, and ensuring their dining experience is nothing short of extraordinary.
Responsibilities- Greeting and seating guests with warmth and professionalism.
- Taking orders accurately and efficiently, while offering knowledgeable recommendations from our exquisite menu.
- Delivering meals promptly and courteously, ensuring each dish meets our high standards.
- Handling payment transactions swiftly and accurately.
- Anticipating and fulfilling guests' needs promptly and with a smile.
- Previous experience in a similar hospitality role, demonstrating your understanding of service excellence.
- A keen eye for detail, ensuring every aspect of the guest experience is flawless.
- A genuine passion for food and beverage, with a desire to share your knowledge and enthusiasm with guests.
- Strong organisational and communication skills to thrive in our dynamic team environment.
- The ability to collaborate effectively with colleagues to ensure seamless operations.
- An hourly rate of £16.00 - £17.00 per hour inclusive of service charge.
- Access to Wagestream our financial wellbeing app.
- Health cash plan (including contributions towards dental, optical, alternative and complementary therapies).
- Discounted cinema tickets, gym membership, travel, retailers and restaurants.
- Complimentary meals on shift.
- Referral bonus scheme for recommending top talent.
- Flexible scheduling without split shifts.
- Dry cleaning service for work attire and discounted personal dry cleaning.
- Enhanced holiday allowance based on length of service.
- Season ticket loan for convenient commuting.
- Ongoing training, professional development, and fully funded English lessons.
- Regular social events, team activities, and fitness sessions.
- Benefits like cycle to work scheme and annual long service awards.
- One allocated paid day per year for volunteering work.
- Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks.
- And much more!
Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
Waiter in City of Westminster employer: Charlotte Street Hotel - Food and Beverage
At Charlotte Street Hotel, part of the prestigious Firmdale Hotels group, we pride ourselves on fostering a dynamic and inclusive work environment where every team member is valued. As a Waiter, you'll enjoy competitive pay, flexible scheduling, and a wealth of benefits including access to financial wellbeing resources, ongoing training, and opportunities for professional growth, all while being part of a vibrant team dedicated to delivering exceptional guest experiences in the heart of London.
Contact Details:
Charlotte Street Hotel - Food and Beverage Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Waiter in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Charlotte Street Hotel - Food and Beverage. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Charlotte Street Hotel - Food and Beverage
Don't be shy about reaching out to Charlotte Street Hotel - Food and Beverage directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Waiter in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Charlotte Street Hotel - Food and Beverage and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Charlotte Street Hotel - Food and Beverage
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
