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- Tasks: Sell and manage parts while delivering top-notch customer service in a dynamic environment.
- Company: Join Charlies Ag & Turf, a leading dealer with over 40 years of experience.
- Benefits: Enjoy competitive pay, employee discounts, and ongoing training opportunities.
- Why this job: Be part of a growing team and make a real impact in the agricultural industry.
- Qualifications: Experience in parts sales preferred; strong customer relationship skills essential.
- Other info: Work in a vibrant new depot with excellent career growth potential.
The predicted salary is between 30000 - 42000 £ per year.
Due to continued growth and the opening of the new workshop and showroom, we are looking to recruit an experienced Ag Parts Advisor for our Ag & Turf Parts Department. You will be responsible for selling, receiving and delivery of parts and accessories. In addition, you will deliver first-class customer service, and perform overall organisational, promotional, and stocking duties.
Charlies Ag & Turf Limited is part of the Charlies Stores Group, which was established over 40 years ago and is a leading Agricultural / Horticultural Machinery dealer. We supply an extensive range of Agricultural and Groundcare Machinery across Shropshire and Mid Wales. Our main franchises are John Deere Ag & Turf Machinery, Kramer, Ktwo, Pottinger, Grillo, Marshall, Fleming, Yamaha, plus many other leading brands. We also stock a range of parts from Stihl, Kramp and many more brands.
Responsibilities will include:
- Promoting and selling parts and service to meet customer needs, by telephone and face to face in the showroom.
- Ensuring parts orders are ready for customer collection or packaged for courier/postal delivery.
- Supplying parts to Service Technicians including identifying parts required and ordering them for the relevant job number.
- Verifying receipts of incoming deliveries, including booking stock onto the system, locating in the relevant place, or forwarding to despatch/workshop, whichever is applicable.
- Assisting in maintaining showroom standards.
- Maintaining control of stock levels and assisting with stock takes.
- Ensuring relevant administration tasks are completed as required.
- Putting seasonal offers together and contacting customers to promote them.
Requirements for the role:
- Experience in a Parts Sales environment or similar is preferred.
- Ability to use standard computer applications – experience of IBCOS Gold would be an advantage.
- Excellent customer relationship skills.
- Ability to work in a dynamic, fast-paced environment.
- Ability to work within a team environment.
The full-time position is for 42.5 hours per week, with the ability to work overtime as business dictates. The new purpose Welshpool Depot will open 6 days a week with Saturday working on a rota basis. We offer a fantastic package for the right candidate including ongoing training and employee discount. Excellent rates of pay and working conditions.
Parts Advisor in Welshpool employer: Charlies AG & Turf
Contact Detail:
Charlies AG & Turf Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Welshpool
✨Tip Number 1
Get to know the company inside out! Research Charlies Ag & Turf Limited, their products, and their values. This way, when you walk into that interview, you can show them you're not just another candidate – you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be dealing with customers face-to-face and over the phone, think of examples from your past experiences where you’ve gone above and beyond for a customer. We want to see that you can deliver first-class service!
✨Tip Number 3
Network like a pro! Connect with people in the agricultural machinery industry on LinkedIn or at local events. You never know who might have a lead on a job or can give you insider tips about working at Charlies Ag & Turf.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about wanting to join our team at Charlies Ag & Turf.
We think you need these skills to ace Parts Advisor in Welshpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in parts sales or similar roles. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about the role and how you can contribute to our team. Keep it friendly and professional, and make sure to mention any specific brands or products you’re familiar with.
Show Off Your Customer Service Skills: Since delivering first-class customer service is key for us, make sure to include examples of how you've excelled in this area. Whether it's resolving issues or going the extra mile, we want to hear about it!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Charlies AG & Turf
✨Know Your Parts
Familiarise yourself with the parts and accessories relevant to the role. Research the brands mentioned in the job description, like John Deere and Stihl, so you can confidently discuss their products and how they meet customer needs.
✨Showcase Customer Service Skills
Prepare examples of how you've delivered excellent customer service in previous roles. Think about specific situations where you resolved issues or went above and beyond for a customer, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Be Organised and Detail-Oriented
Since the role involves stock management and administration tasks, be ready to discuss how you stay organised. Share any systems or methods you use to keep track of inventory and ensure accuracy in orders, as this will show your potential employer that you can handle the responsibilities.
✨Ask Insightful Questions
Prepare thoughtful questions about the company and the role. Inquire about the team dynamics, training opportunities, or seasonal promotions. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
