Junior Business Development Representative in London

About Charlie
We’re Charlie and we exist to Make Work Better. We believe the best way to do this is by building tools and services that democratise great HR for small businesses. Our sales team helps small businesses find the right tools to support their people. We’re looking for a motivated, curious Junior Business Development Representative to join the team, learn the craft of sales and help us build on our recent record results. Come and join us to make work better!

What is a “Junior Business Development Representative”?
You’ll help potential customers understand how Charlie can make work better for their business. From the first conversation through to closing a deal, you’ll listen to their challenges, demonstrate relevant features and guide them towards an informed decision. All our demos come through inbound leads generated by our marketing team. You’ll work closely with our Sales Manager and wider sales team to develop your skills, manage your pipeline and achieve your revenue targets. You don’t need years of sales experience. We’re looking for someone with drive, a willingness to learn and a thoughtful approach to understanding customers.

In this role you will:

• Listen carefully to buyers to understand their challenges, goals and priorities
• Run consultative product demos, showing how Charlie’s features can address each buyer’s needs
• Manage around 20–40 new inbound opportunities each month, keeping your work organised and your standards high
• Communicate with buyers over calls and email in a clear, friendly and persuasive way
• Follow up consistently, answering questions, sharing useful information and agreeing next steps
• Qualify opportunities effectively, recognising where Charlie is a good fit and prioritising deals with a realistic chance of closing
• Keep HubSpot accurate and up to date, following our sales processes
• Close deals and take ownership of your revenue targets
• Use coaching, feedback and call reviews to improve your approach
• Share insights about buyer needs, competitors and the market with your teammates

Requirements
You must have:

• Clear, thoughtful communication skills and the ability to listen carefully
• A strong desire to build a career in sales, achieve targets and deliver results
• An organised approach to managing your time, follow-ups and competing priorities
• A willingness to try unfamiliar things, ask questions and learn new skills
• The ability to receive feedback and put it into practice
• Resilience when things don’t go to plan, with a focus on what you can control and improve
• A sense of ownership over your work and a commitment to maintaining high standards
• A collaborative approach and a desire to help your teammates succeed
• Curiosity about customers’ businesses and an interest in helping them solve problems

Let us know if you have: (all of these are desirable, but none are required)

• Experience in sales or another customer-facing role
• Experience selling B2B software, particularly to small businesses
• Experience using a CRM such as HubSpot
• Experience delivering presentations or product demonstrations

We will still consider applications even if you don't meet every single one of the above requirements, so don't be put off if you don't match them absolutely perfectly! We cannot offer visa sponsorship and you must be able to work in the UK. This is an initial 12-month fixed-term contract, with the possibility of becoming permanent.

The Way We Work
How we're crafting ownership, belonging and structured flexibility:

• A team of 39 that genuinely enjoy spending time together, with regular in-person and remote events to foster connection
• Hybrid-first approach; we optimise for office and remote working to be valued equally, and to be equally valuable
• Live anywhere in the UK; we have 5 set days per year that we require the team to be together in our London office, but you have the flexibility to live anywhere in the UK
• 90 bookable "nomad working" days outside of the UK in any timezone each year
• An amazing office space in East London's pet-friendly Second Home, and membership access to their wider London and LA locations.
• We have review cycles 2x a year using our transparent career progression framework, and dedicated personal development time

Compensation Package
A benchmarked salary at £32,500 plus monthly commission

Benefits
£750 yearly Work Your Way Budget (to put toward things like travel to London for company events, getting your home office setup and your L&D)
Access to our Learn You Way Fund (a company-wide fund that folks can apply to bolster their Work Your Way budget for L&D purposes)
£30 monthly wellbeing Budget
Private Health Insurance through Vitality
25 days annual leave + public holidays
4 bookable “Personal days” per year for when you can’t bring your full self to work
A sabbatical of up to one month paid at 50% of salary, for every 3.5 years worked at Charlie.
Enhanced Equal Parental Leave policy

Equal Opportunities Statement
We are an equal opportunity employer and believe in the power of a diverse, inclusive team. We welcome all applications from all suitably qualified people, regardless of race, sex, disability, religion / belief, sexual orientation or age. Please let us know if you require anything which would enable your success throughout our interview process.