At a Glance
- Tasks: Join our Bar and Waiting team to create memorable experiences for guests.
- Company: Marston’s, a vibrant pub company that values personality and teamwork.
- Benefits: 30% off at all venues, flexible hours, and a £4.50 meal deal.
- Other info: Explore diverse career pathways and enjoy a supportive work environment.
- Why this job: Gain valuable skills while having fun in a lively atmosphere.
- Qualifications: No experience needed, just a passion for great service and teamwork.
The predicted salary is between 11 - 12 £ per hour.
We’re on the lookout for new Bar and Waiting teammates to join our team! New to hospitality? You won’t be for long! Make a name for yourself in one of our pubs. Our Bar and Waiting teams are at the heart of it all, right where the magic happens. It’s not just a shift on the bar. It’s mastering the best pint. It’s not just delivering delicious, quality food. It’s about creating those happy, memorable moments that leave our guests coming back for more. Whether you’re an expert now or you’re just starting out, we’re here to help you become your absolute best.
As part of our Bar and Waiting team you’ll:
- Be the face of our pubs creating and maintaining a vibrant and welcoming atmosphere.
- Be responsible for taking orders, serving and upselling our fantastic food and drinks.
- Be passionate about providing brilliant customer service.
- Care about the wider team, turning your hand to support wherever needed.
- Gain people, marketing and operational skills whilst getting paid for it!
- Be encouraged to progress in your role whilst achieving a long‑term career (if that’s what you’re after).
What comes next is up to you: Whether you’d like to progress your skills and become an expert in the role you’ll join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.
What you get from us:
- 30% off at all our pubs, restaurants, and hotels.
- A reliable hours contract, to give you the security you deserve.
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink.
- Flexible and part‑time hours offered to work around your family or higher education.
- Marston’s Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts).
- Health Screening Discounts.
- Long Service Awards.
- Gym Discounts.
- 24‑hour GP helpline.
- Mortgage Advice and support.
- Fantastic range of apprenticeship programmes to support your career.
- A friendly and lively atmosphere, working alongside passionate and diverse teammates.
- Access to Licensed Trade Charity for financial, mental, and emotional well‑being support.
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Bar and Waiting Staff employer: Charlie Purley (92590)
At Marston's, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture where every team member is valued. With flexible hours, competitive benefits like discounts across our venues, and a strong focus on personal development through various career pathways, we empower our Bar and Waiting Staff to thrive in their roles while creating memorable experiences for our guests. Join us in a lively atmosphere that celebrates individuality and fosters growth, making Marston's not just a job, but a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Bar and Waiting Staff
✨Tip Number 1
Get to know the pub scene! Visit local pubs, chat with staff, and soak up the atmosphere. This will not only help you understand what makes a great bar and waiting experience but also give you some insider knowledge to impress during your interview.
✨Tip Number 2
Practice your people skills! Whether it’s striking up a conversation with friends or volunteering at events, the more you engage with others, the more comfortable you'll be when serving customers. Remember, it’s all about creating those memorable moments!
✨Tip Number 3
Show your passion for hospitality! When you apply through our website, make sure to highlight any relevant experiences or interests that showcase your enthusiasm for food and drink. We love seeing candidates who are genuinely excited about joining our team!
✨Tip Number 4
Be ready to learn and adapt! In the hospitality world, things can change quickly. Show us that you're flexible and eager to pick up new skills. This attitude will not only help you stand out but also set you up for success in your role with us.
We think you need these skills to ace Bar and Waiting Staff
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring that vibe to our pubs.
Tailor Your Application:Make sure to tailor your application to the Bar and Waiting Staff role. Highlight any relevant experience or skills, even if it’s from a different field. We love seeing how your background can add to our team!
Be Enthusiastic:Express your passion for hospitality in your application. We’re looking for team members who are excited about creating memorable moments for our guests, so let us know why you’re keen to join our crew!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our fantastic perks!
How to prepare for a job interview at Charlie Purley (92590)
✨Know the Role Inside Out
Before your interview, make sure you understand what being part of the Bar and Waiting team entails. Familiarise yourself with the responsibilities like taking orders, serving food, and creating a welcoming atmosphere. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this job is all about customer service, be ready to share examples of how you've provided great service in the past. If you're new to hospitality, think about times when you've helped others or worked in a team. Highlighting your ability to connect with people will make you stand out!
✨Be Ready to Upsell
Upselling is a key part of the role, so think about how you can promote the menu items effectively. During the interview, you might be asked how you would encourage guests to try specials or drinks. Practice some phrases that sound natural and enthusiastic to demonstrate your sales skills.
✨Embrace Your Personality
The company values personality over everything else, so don’t be afraid to let yours shine through! Be authentic and show your enthusiasm for the role. Share why you want to work in hospitality and how you can contribute to creating memorable moments for guests. Remember, they want to see the real you!