Territory Manager (Northern NY, Upstate) in Redruth

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, and behavioral healthcare can present barriers to care. Charlie Health exists to change that by delivering personalized, virtual care rooted in connection between clients and clinicians, care teams, loved ones, and communities. We focus on people with complex needs to expand access to meaningful care and drive better outcomes from the comfort of home. As a rapidly growing organization, we’re reaching more communities every day and building a team redefining what behavioral health treatment can look like.

Charlie Health is a fast-growing startup in the healthcare industry, focused on connecting people to life-saving mental health treatment. Our Outreach team members are central to the business, know our product, partners, and patients well, and are dedicated to our mission. In this role, you will join a team of professionals committed to helping others access Charlie Health programs.

You will build relationships with clinical partners in your local community and provide resources to thousands of people struggling with their mental health. You’ll champion Charlie Health and ensure that every possible patient, parent, and provider can access our programs. While the work can be challenging, we set high standards because every decision impacts our communities.

You’ll have significant responsibility and work with coworkers who are sharp, spirited, and ambitious, with room to excel and grow. You will also receive competitive benefits to support your personal and professional thriving.

At Charlie Health, we lead with our purpose and our why. Join us to find not only a career but a calling.

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead educational meetings, marketing presentations, and networking events in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

• Must be based in the North Country, NY area
• Must be fluent in English
• You have 1-4 years proven sales experience — owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations is a plus
• Ability to travel locally with reliable transportation and a valid driver’s license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners
• Ability to energize, advise, and persuade senior corporate personnel
• Strong interpersonal, relationship-building and listening skills with a natural, consultative style
• Strong project management skills with the ability to manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Charlie Health offers comprehensive benefits to all full-time, exempt employees.

The total target base compensation for this role will be between $65,000 and $80,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Pay is determined based on location, experience, expertise, internal pay equity, and other relevant considerations.

• Connection: Care deeply & inspire hope.
• Congruence: Stay curious & heed the evidence.
• Commitment: Act with urgency & don’t give up.

Charlie Health is an Equal Opportunity Employer. We value diversity and strive to create an environment where all individuals can belong and perform at their best. Applicants are assessed solely on qualifications for the role, without regard to disability or need for accommodation.