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- Tasks: Process invoices and provide top-notch customer service to international clients.
- Company: Join a fast-growing multimedia agency with a vibrant team culture.
- Benefits: Earn £30,000 to £35,000, enjoy flexible remote work, and receive comprehensive training.
- Why this job: Make an impact in a dynamic role while working from anywhere in Europe.
- Qualifications: Fluent in Italian and English, with experience in accounts payable and customer service.
- Other info: Enjoy a supportive environment with opportunities for independence and career growth.
The predicted salary is between 30000 - 35000 £ per year.
An exciting opportunity for an experienced Accounts Payable & Customer Service Specialist to join a fast-growing group of international multimedia agencies based in the City of London. Fluent Italian is required.
Charlie Creative Lab Ltd is a fast-growing group of international multimedia agencies based in the UK, Italy and Cyprus that offers a full consultancy service to international multimedia producers (Self Publishers, YouTubers, Tiktokers, etc.). We are currently hiring an Accounts Payable & Customer Service Specialist (English–Italian) to join our team.
The candidate will be responsible for:
- Supplier invoice processing.
- Bank and payment-related reconciliation tasks.
- Supporting authors, suppliers and partners through high-quality customer service.
The ideal person is energetic, self-motivated, a problem solver, and able to work under pressure in a fast-paced and international environment.
What’s in it for me?
- Competitive salary of £30,000 to £35,000 per annum, dependent on experience.
- Flexible full-time 9-5 remote working anywhere in Europe (CET time zone /- 1 HOUR), Mon-Fri.
- As this is a remote position, you will need to have your own fast connection and computer.
- 3 Months’ probation and long-term contract after succeeding the probation.
- We will provide 3 months of training but we aim to give the candidate a high level of independence.
Skills & Experience Required:
- Fluent in Italian and English, written and spoken.
- Previous experience in accounts payable, bookkeeping or accounting administration.
- Strong customer service experience, ideally in an international environment.
- Excellent attention to detail and can manage high volumes of transactions accurately.
- Comfortable using accounting software (Xero, QuickBooks or similar is a plus).
- Solid Excel skills and good data-handling abilities.
- Able to communicate clearly and professionally and are able to solve problems independently.
- Organised, and able to prioritise tasks and meet deadlines consistently.
- Communicate effectively with clients, handling both email and phone calls when necessary.
- Proactive, reliable, and able to work both independently and within a team.
- Positive, customer-oriented and professional attitude.
What’s Next?
If you have the skills and passion to be successful in this Accounts Payable & Customer Service Specialist position, we would love to hear from you. Apply NOW and we will be in touch.
Accounts Payable & Customer Service Specialist in London employer: Charlie Creative Lab Ltd
Contact Detail:
Charlie Creative Lab Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accounts Payable & Customer Service Specialist in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the hunt for an Accounts Payable & Customer Service Specialist role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research common questions for accounts payable and customer service roles. Practice your answers, especially how you handle pressure and solve problems. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your skills! If you’ve got experience with accounting software like Xero or QuickBooks, make sure to highlight that in conversations. Being able to demonstrate your proficiency can set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you that dream job!
We think you need these skills to ace Accounts Payable & Customer Service Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in accounts payable and customer service. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share your passion for customer service and any specific experiences that relate to the role.
Show Off Your Language Skills: Since fluent Italian is a must, make sure to highlight your language proficiency clearly. If you have any relevant experiences using Italian in a professional setting, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with StudySmarter!
How to prepare for a job interview at Charlie Creative Lab Ltd
✨Know Your Numbers
Brush up on your accounts payable knowledge and be ready to discuss specific processes you've handled in the past. Be prepared to share examples of how you managed supplier invoices or reconciled bank statements, as this will show your expertise in the field.
✨Show Off Your Customer Service Skills
Since this role involves high-quality customer service, think of a few scenarios where you went above and beyond for a client. Highlight your problem-solving abilities and how you maintained professionalism under pressure, especially in an international context.
✨Fluency is Key
As fluency in Italian is required, practice speaking and writing in both English and Italian before the interview. You might be asked to demonstrate your language skills, so be ready to switch between languages smoothly during the conversation.
✨Get Familiar with the Tools
If you have experience with accounting software like Xero or QuickBooks, make sure to mention it. If not, do a bit of research on these tools and be prepared to discuss how you would adapt to using them. Showing that you're tech-savvy can give you an edge!
