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For Companies At a Glance
- Tasks: Join us as a Service Engineer, providing technical support and ensuring top-notch machinery performance.
- Company: Be part of a leading manufacturer specializing in multifunctional complete machining centres with 30 years of expertise.
- Benefits: Enjoy a competitive salary, pension, healthcare, and a company vehicle.
- Why this job: This role offers hands-on experience with cutting-edge technology and the chance to make a real impact.
- Qualifications: 7+ years in electromechanical engineering; BTEC or City and Guilds required; strong diagnostic skills essential.
- Other info: Remote work with occasional out-of-hours commitment; must have a clean UK driving license.
The predicted salary is between 32000 - 42000 £ per year.
Service Engineer – Manchester
£40,000 – £50,000 (DOE) basic and benefits
Client
Our client is the only manufacturer worldwide that concentrates exclusively on the production of multifunctional complete machining centres. In many high-tech companies today, their trade name stands for the central machine tool for the production of complex components with the highest precision. The modular design centres and individual special solutions guarantee perfect adaptation to the relevant manufacturing task.
Customers are not only purchasing a CNC machine that meets the very highest demands for quality and precision, but they are also gaining an unbeatable competitive advantage. 30 years’ experience in complete machining and thousands of solutions guarantee that customers will get the most efficient and reliable machinery.
Role Responsibilities
This is a full-time remote role for a Service Engineer. The Service Engineer will be responsible for providing technical support to customers, conducting machine installations and commissioning, troubleshooting, and repairing machinery, and ensuring product quality. The Service Engineer will also work closely with cross-functional teams to identify and address customer needs and will communicate with customers to provide technical advice and training as necessary.
Experience
- Provide technical support in the installation and maintenance of company equipment and machinery.
- Create and execute robust PPM programs that will reduce downtime, improve efficiency, and increase productivity.
- Monitor equipment performance through the use of OEE and suggest improvements.
- Respond to and solve equipment malfunctions via a rapid response approach.
- Perform equipment upgrades as needed.
- Stay aligned with new technologies, methods, and processes.
- Meet all statutory requirements as they relate to our equipment.
- Maintain adequate documentation for all installation, maintenance and troubleshooting for reference purposes.
- Test and approve new equipment before full production handover.
- Engage with and manage contractors as needed.
- Assist with potential new equipment purchase evaluations.
- Maintain critical spares and tools at all times.
- Training of staff.
- Creation and management of budgets.
- Report and KPI generation.
Key Skills/Attributes
- Time-served electromechanical engineer with at least 7+ years’ experience in a similar role. BTEC or City and Guilds in Operations and Maintenance Engineering or similar.
- BEng desirable but not essential.
- Experience gained within the steel processing industry.
- Excellent electromechanical diagnostic skills.
- 18th edition City and Guilds.
- Service and repair of equipment such as tube rolling mills, press brakes, automatic saws, decoilers, slitters, CNC benders and plasma cutters.
- The ability to work well as an individual or as part of a team.
- Predominantly a day shift position but with a commitment to work out-of-hours as the needs of the business dictate.
- High degree of literacy and numeracy.
- Versatile interpersonal approach that promotes strong collaboration.
- Excellent PC skills especially using Microsoft Office Excel.
- Fluent English both written and verbal.
- Clean UK driving licence.
- Forklift license.
- IOSH or NEBOSH qualification preferable.
Package / Remuneration:
The remuneration package offered at this stage is subject to the experience of the candidate, but will likely include the following:
Basic Salary: Between £40,000 – £50,000 (DOE)
Additional: Pension, healthcare, company vehicle
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Service Engineer Field Service Engineer employer: Charlesworth Kennedy Ltd
Contact Detail:
Charlesworth Kennedy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer Field Service Engineer
✨Tip Number 1
Make sure to highlight your hands-on experience with electromechanical systems, especially in the steel processing industry. This will show that you have the practical skills needed for the role.
✨Tip Number 2
Familiarize yourself with the latest technologies and methods in CNC machinery. Being knowledgeable about current trends can set you apart during discussions with our team.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved equipment performance or reduced downtime in previous roles. Concrete examples will demonstrate your problem-solving abilities.
✨Tip Number 4
Showcase your ability to work collaboratively with cross-functional teams. We value strong interpersonal skills, so be ready to share experiences where teamwork led to successful outcomes.
We think you need these skills to ace Service Engineer Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Service Engineer, particularly in electromechanical diagnostics and equipment maintenance. Use specific examples from your past roles that demonstrate your skills in troubleshooting and technical support.
Craft a Strong Cover Letter: Write a cover letter that clearly outlines your passion for the role and the company. Mention your 7+ years of experience and how it aligns with the responsibilities listed in the job description. Be sure to express your understanding of the company's focus on precision and efficiency.
Highlight Key Skills: In your application, emphasize key skills such as your proficiency with Microsoft Office Excel, your ability to work independently or as part of a team, and your strong interpersonal skills. These attributes are crucial for the role and should be evident in your application.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A clean, error-free application reflects your attention to detail, which is essential for a Service Engineer.
How to prepare for a job interview at Charlesworth Kennedy Ltd
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with electromechanical systems and specific machinery like CNC benders and plasma cutters. Highlight any relevant projects or challenges you've faced in previous roles, as this will demonstrate your hands-on knowledge and problem-solving skills.
✨Emphasize Your Communication Skills
Since the role involves providing technical support and training to customers, it's crucial to showcase your ability to communicate complex information clearly. Prepare examples of how you've successfully trained others or resolved customer issues through effective communication.
✨Demonstrate Your Problem-Solving Abilities
Prepare to discuss specific instances where you've quickly diagnosed and resolved equipment malfunctions. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your rapid response approach.
✨Familiarize Yourself with Industry Standards
Make sure you understand the statutory requirements related to the equipment you'll be working with. Being knowledgeable about regulations and best practices in the steel processing industry will show that you're serious about compliance and quality.
