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- Tasks: Welcome clients, manage calls, and handle office admin tasks.
- Company: Join Charlesons, a leading name in the property industry with a strong reputation.
- Benefits: Enjoy flexible hours, a vibrant work environment, and opportunities for growth.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact.
- Qualifications: Strong communication skills, IT proficiency, and a passion for customer service required.
- Other info: Full-time or part-time options available in a supportive office setting.
The predicted salary is between 24000 - 36000 £ per year.
Location:The London Borough Redbridge (Gants Hill, Ilford)
Salary: Dependent on experience
Hours: Full-Time (Monday to Friday) OR Part-Time
Company Description:
Charlesons are expert property professionals who built our reputation at Century 21 Ilford, part of the world’s largest, residential estate agency.
We are now seeking an enthusiastic, vibrant individual to assist team members in our Ilford office and to further build our business.
Description of the Role:
- Meeting and greeting clients (‘people’s person’, likeable personality)
- Answering telephone calls and taking messages or transferring calls to correct departments (needs to understand how to route calls, therefore understanding of department responsibilities is essential)
- General office administration i.e. filing, scanning, printing
- Manage the office diary
- Type brochures and letters
- Verifying property adverts and brochures
Skills:
- Good and clear verbal, written & numerical skills.
- The ability to time manage well under pressure.
- The ability to research, analyse and reason logically and effectively within tight and conflicting timeframes.
- Excellent IT skills including Word & Excel.
- A commitment to providing good customer service.
- A good and honest commitment to the company.
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Office Co-ordinator Receptionist employer: Charlesons
Contact Detail:
Charlesons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Co-ordinator Receptionist
✨Tip Number 1
Familiarise yourself with the property industry, especially in the London Borough of Redbridge. Understanding local market trends and property types can help you engage more effectively with clients and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your telephone etiquette and call routing skills. Since you'll be answering calls and transferring them to the correct departments, being confident and clear on the phone will make a great impression during any interviews.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed office tasks in the past. Being able to discuss specific instances where you've successfully handled multiple responsibilities will highlight your suitability for the role.
✨Tip Number 4
Demonstrate your commitment to customer service by sharing experiences where you've gone above and beyond for clients. This will resonate well with the company's values and show that you're a good fit for their team.
We think you need these skills to ace Office Co-ordinator Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Office Co-ordinator Receptionist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in office administration and customer service. Use bullet points for clarity and include specific examples of your achievements.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your 'people's person' qualities and provide examples of how you've successfully managed office tasks or provided excellent customer service in the past.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Charlesons
✨Show Your People Skills
As an Office Co-ordinator Receptionist, you'll be the first point of contact for clients. Make sure to demonstrate your friendly and approachable personality during the interview. Share examples of how you've successfully interacted with clients or handled difficult situations in the past.
✨Understand the Role's Responsibilities
Familiarise yourself with the specific duties mentioned in the job description, such as managing calls and office administration. Be prepared to discuss how your previous experience aligns with these tasks, showcasing your understanding of department responsibilities and call routing.
✨Highlight Your IT Proficiency
Since excellent IT skills are essential for this role, be ready to talk about your experience with software like Word and Excel. You might even want to mention any specific projects where you used these tools effectively, demonstrating your capability to handle office tasks efficiently.
✨Demonstrate Time Management Skills
The ability to manage time well under pressure is crucial for this position. Prepare to discuss scenarios where you've successfully prioritised tasks or met tight deadlines. This will show that you can thrive in a busy office environment and keep everything running smoothly.