Company Description
The Bull Hotel is located in the centre of Olney and sits at the heart of the local community. A former 17th century coaching inn, now a Pub & Restaurant with Rooms overlooks the Market Place making it a great spot to relax and watch the world go by.
Position
Supervisor Duties
- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive leader
Requirements
- Previous Leadership experience in a hospitality or customer facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
- A result driven and ambitious individual keen to develop your career and your teams
Compensation and Benefits
- £14.00 p/h + tips
- 28 days holiday
- Company Pension scheme
- Retail and beer discounts
- Fun culture surrounded by a supportive team
- 50% off food on shift
- Refer a friend Bonus
- Employee Assistance programme
- Benefits portal
- Career development programme
- 30% dining discount of all managed houses
Supervisor in Olney employer: Charles Wells
Charles Wells is an excellent employer, offering a vibrant and supportive work culture that prioritises employee well-being and growth. As a Guest Experience Lead in Bedford, you will enjoy competitive pay, a pension scheme, and discounts, all while being part of a team that values outstanding service and customer satisfaction. This role not only allows you to lead and inspire your colleagues but also provides opportunities for personal development in a dynamic environment.
