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- Tasks: Deliver exceptional customer experiences and serve mouth-watering food at The Bull Hotel.
- Company: Join the historic Bull Hotel, a beloved local pub and restaurant.
- Benefits: Earn £7.50 – £12.21 per hour plus tips, with 28 days holiday and discounts.
- Why this job: Be part of a fun team and grow your career in hospitality.
- Qualifications: Previous front of house experience and a passion for food and beer.
- Other info: Enjoy a supportive culture with great career development opportunities.
We are looking for talented, motivated and passionate Front of House staff to join our team at The Bull Hotel in Olney. As a FOH Team Member you will deliver an exceptional customer experience and a mouth‑watering food offering.
The Bull Hotel is a former 17th century coaching inn located in the centre of Olney and sits at the heart of the local community. A Pub & Restaurant with Rooms overlooks the Market Place, making it a great spot to relax and watch the world go by.
Front Of House Duties- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive team member
- Previous experience working front of house in a hospitality or customer‑facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great teamwork in a fast‑paced and pressured environment
- A result‑driven and ambitious individual keen to develop a career and grow with us
- £7.50 – £12.21 per hour + tips
- 28 days holiday
- Company pension scheme
- Retail and beer discounts
- Fun culture surrounded by a supportive team
- 50% off food on shift
- Refer a friend bonus
- Employee Assistance Programme
- Benefits portal
- Career development programme
- 30% dining discount at all managed houses
- Great working environment and great prospects
FOH Team Member in Olney employer: Charles Wells
Contact Detail:
Charles Wells Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Team Member in Olney
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Bull Hotel and soak up the atmosphere. Chat with the staff, check out the menu, and get a feel for the place. This shows you’re genuinely interested and helps you stand out.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a FOH Team Member and how you’d handle them. Being able to demonstrate your problem-solving abilities during the interview can really impress the hiring team.
✨Tip Number 3
Show your passion for food and drink! Be ready to talk about your favourite dishes or drinks and why you love them. This not only highlights your enthusiasm but also aligns perfectly with what they’re looking for in a team member.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your personality and enthusiasm right from the start. We can’t wait to see your application!
We think you need these skills to ace FOH Team Member in Olney
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for food and customer service shine through. We want to see that you're genuinely excited about the role and ready to bring that energy to The Bull Hotel!
Tailor Your Experience: Make sure to highlight any previous front of house experience you have. We love seeing how your past roles have prepared you for this position, so don’t be shy about sharing those relevant stories!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. A well-structured application helps us see why you’d be a great fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Charles Wells
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with The Bull Hotel's menu. Being able to confidently recommend dishes and drinks will show your enthusiasm for food and beer, which is key for a FOH Team Member.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you delivered exceptional customer service. Think about how you handled difficult situations or went above and beyond for customers, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Emphasise Teamwork
Since being a supportive team member is crucial, come ready to discuss how you've worked effectively within a team before. Share specific instances where you collaborated with colleagues to enhance the customer experience.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. This shows that you respect the establishment and understand the importance of presentation in the hospitality industry.
