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- Tasks: Lead a team to create unforgettable customer experiences in a vibrant pub and restaurant.
- Company: Renowned pub and restaurant in Harpenden with a fun atmosphere.
- Benefits: Competitive hourly wage, generous holiday, discounts, and career development opportunities.
- Why this job: Join a passionate team and elevate the guest experience with your leadership skills.
- Qualifications: Previous leadership experience in hospitality and a love for food and craft beers.
- Other info: Supportive environment that values fun and personal growth.
The predicted salary is between 13 - 16 £ per hour.
A renowned pub and restaurant in Harpenden is seeking a Supervisor to lead the team and ensure outstanding customer experiences. The ideal candidate will have previous leadership experience in hospitality, a passion for food and craft beers, and a commitment to excellent service.
This role offers a competitive hourly wage, generous holiday, and various benefits, including discounts and a career development program, set in a supportive and fun environment.
Guest Experience Supervisor (Hospitality) employer: Charles Wells
Contact Detail:
Charles Wells Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Supervisor (Hospitality)
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Guest Experience Supervisor role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get that interview, be yourself and let your passion for food and craft beers shine through. We want to see how you can bring that enthusiasm to the team and create amazing experiences for our guests.
✨Tip Number 3
Prepare some killer questions! When you're in the interview, ask about the team culture and how they ensure outstanding customer experiences. This shows you're genuinely interested and helps us see how you'd fit into our supportive and fun environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your skills and experience directly to us, making it easier for you to land that dream job as a Guest Experience Supervisor.
We think you need these skills to ace Guest Experience Supervisor (Hospitality)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for hospitality shine through! Share your experiences with food and craft beers, and how they’ve shaped your approach to customer service.
Highlight Leadership Experience: Make sure to emphasise any previous leadership roles you've had in hospitality. We want to see how you’ve motivated teams and created outstanding customer experiences in the past.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Show us why you’re the perfect fit for our pub and restaurant.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Charles Wells
✨Know Your Stuff
Familiarise yourself with the pub and restaurant's menu, especially their food and craft beers. Being able to discuss specific dishes or drinks shows your passion for the role and helps you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples from your previous experience where you've successfully led a team or resolved conflicts. Highlighting your leadership style and how it aligns with creating outstanding customer experiences will impress the interviewers.
✨Emphasise Customer Service
Be ready to discuss what excellent customer service means to you. Share anecdotes that demonstrate your commitment to providing top-notch service, as this is crucial for the Guest Experience Supervisor role.
✨Ask Thoughtful Questions
Prepare some insightful questions about the team dynamics, training opportunities, and the pub's approach to customer experience. This not only shows your interest in the role but also helps you gauge if it's the right fit for you.
