Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a vibrant team to deliver exceptional customer experiences in a lively venue.
- Company: Cox’s Yard, an iconic riverside destination in Stratford-upon-Avon.
- Benefits: Competitive pay, tips, 28 days holiday, and career development opportunities.
- Other info: Enjoy discounts, a great culture, and excellent career prospects!
- Why this job: Join a fun, supportive environment where your ideas and personality truly matter.
- Qualifications: Strong communication skills and a passion for leading a team.
The predicted salary is between 28000 - 29000 £ per year.
Cox’s Yard is Stratford‑upon‑Avon’s iconic riverside destination, home to a vibrant bar and restaurant, coffee shop, live entertainment space, and boutique accommodation. We’re a lively, people‑focused venue where no two days are the same and great hospitality is at the heart of everything we do. As we continue to grow and evolve, we’re building a team that shares our energy, creativity, and passion for people. Joining Cox’s Yard means being part of a supportive, hands‑on environment where your ideas and personality genuinely matter.
We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth‑watering food offering.
Front of House Duties Include:- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive team member
- Strong communicator — able to give clear direction, listen actively, and keep the team informed.
- Confident decision‑maker — calm under pressure and able to resolve issues quickly and fairly.
- Team motivator — builds morale, recognises great work, and helps others perform at their best.
- Organised and proactive — stays on top of priorities, delegates effectively, and keeps standards high.
- Fair and consistent leader — treats everyone with respect and models the behaviour expected from the team.
- Problem‑solver — adaptable, solution‑focused, and able to navigate change with confidence.
- Performance‑focused — monitors progress, gives constructive feedback, and supports development.
We Will Offer You a Great Package:
- £13.50‑£14.00 p/h + tips
- 28 days holiday
- Company pension scheme
- Retail and beer discounts
- Fun culture surrounded by a supportive team
- Refer a friend Bonus
- Employee Assistance programme
- Benefits portal
- Career development programme
- 30% dining discount of all managed houses
- Great working environment and great prospects!
Front of House Supervisor employer: Charles Wells
Contact Detail:
Charles Wells Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Supervisor
✨Tip Number 1
Get to know the venue! Before your interview, pop into Cox’s Yard and soak up the atmosphere. Chat with staff and customers to get a feel for the vibe. This will help you show genuine interest and enthusiasm during your conversation.
✨Tip Number 2
Practice your people skills! As a Front of House Supervisor, you'll need to lead and motivate your team. Role-play common scenarios with friends or family to boost your confidence in handling customer interactions and team dynamics.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you’ve successfully resolved issues under pressure. Be ready to share these stories during your interview to demonstrate your calm and proactive approach.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Cox’s Yard. Don’t forget to highlight your passion for hospitality and teamwork!
We think you need these skills to ace Front of House Supervisor
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share a bit about what excites you about working in a lively venue like Cox’s Yard.
Tailor Your Application: Make sure to tailor your application to the Front of House Supervisor role. Highlight your experience in hospitality and how you can contribute to creating an exceptional customer experience. We love seeing relevant examples!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experience.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Cox’s Yard!
How to prepare for a job interview at Charles Wells
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with Cox’s Yard. Check out their menu, understand their vibe, and know what makes them unique. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your People Skills
As a Front of House Supervisor, your ability to connect with people is key. Prepare examples of how you've successfully managed customer interactions or resolved conflicts in the past. This will demonstrate your strong communication and problem-solving skills.
✨Be Ready to Lead
Think about times when you’ve motivated a team or taken charge during busy periods. Share these experiences during the interview to highlight your leadership qualities and how you can keep the team motivated and organised.
✨Ask Thoughtful Questions
Prepare some questions that show you’re thinking about the role and the company culture. Ask about team dynamics, how they handle busy shifts, or opportunities for career development. This not only shows your enthusiasm but also helps you gauge if it’s the right fit for you.