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- Tasks: Lead the front-of-house team and ensure excellent customer service.
- Company: Join a friendly neighbourhood pub known for its artisan pizzas and great atmosphere.
- Benefits: Enjoy a supportive team environment and flexible shifts.
- Other info: Opportunity for growth in a vibrant pub setting.
- Why this job: Be part of a close-knit community and make guests feel at home.
- Qualifications: Experience in hospitality and a passion for great service.
The predicted salary is between 24000 - 30000 £ per year.
Company Description
Standing proud on Tenison Road and just 5 minutes walk from the train station; I’d guess you’d call us one big happy family who are always here when you want a drink or a bite to eat. The Salisbury Arms is a neighbourhood hangout serving up freshly made artisan pizzas, bubbling pots of comfort food and seriously tasty beers!
Position
We’re looking for a friendly, reliable Front of House Supervisor to join our team at our well‑loved village pub. This is a hands‑on role, perfect for someone who enjoys hospitality, takes pride in great service, and likes being part of a close‑knit community pub.
About The Role
As Front of House Supervisor, you’ll play a key part in the day‑to‑day running of the pub, leading the front‑of‑house team and making sure every guest feels welcome. You’ll work closely with management and the kitchen team to ensure smooth service and a relaxed, enjoyable atmosphere.
What You’ll Be Doing
- Leading shifts and supervising front‑of‑house staff
- Delivering excellent customer service and setting the standard for the team
- Serving food and drinks efficiently and professionally
- Opening and closing the pub when required
- Handling customer enquiries and resolving any issues
- Maintaining high standards of cleanliness and presentation
- Assisting with staff training and onboarding
- Cash handling and till checks
Following health
FOH Supervisor employer: Charles Wells
Contact Detail:
Charles Wells Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Supervisor
✨Tip Number 1
Get to know the pub! Before your interview, pop in for a drink or a bite to eat. This way, you can chat with the staff and get a feel for the atmosphere. Plus, it shows you're genuinely interested in being part of the team!
✨Tip Number 2
When you’re at the interview, don’t just talk about your experience; share specific examples of how you’ve handled customer service situations in the past. We love hearing about real-life scenarios that show your problem-solving skills and passion for hospitality.
✨Tip Number 3
Show off your leadership skills! As a Front of House Supervisor, you’ll be leading a team, so highlight any previous experience where you’ve successfully managed or trained others. We want to see that you can inspire and motivate your colleagues!
✨Tip Number 4
Finally, don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, applying through our website is the best way to ensure your application gets noticed!
We think you need these skills to ace FOH Supervisor
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and how you connect with people.
Tailor Your Application: Make sure to tailor your application specifically for the Front of House Supervisor role. Highlight your relevant experience in hospitality and any leadership roles you've had, as this will help us see why you're a great fit for our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and it helps us keep track of all applications in one place. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at Charles Wells
✨Know the Pub Inside Out
Before your interview, take some time to familiarise yourself with The Salisbury Arms. Check out their menu, understand their vibe, and maybe even pop in for a drink or two. This will help you show genuine interest and enthusiasm during the interview.
✨Showcase Your Hospitality Skills
As a Front of House Supervisor, customer service is key. Be ready to share specific examples from your past experiences where you’ve gone above and beyond for guests. Highlighting your ability to create a welcoming atmosphere will resonate well with the interviewers.
✨Demonstrate Leadership Qualities
Since this role involves leading a team, think about times when you've successfully managed or motivated others. Prepare to discuss your leadership style and how you handle challenges within a team setting. This will show that you're ready to step up and lead at The Salisbury Arms.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a difficult customer or managing a busy shift. Practising your responses to these scenarios can help you articulate your problem-solving skills and ability to maintain a calm, professional demeanour under pressure.