At a Glance
- Tasks: Lead a vibrant team, ensuring customers enjoy top-notch service and delicious food.
- Company: Join the Salisbury Arms, a friendly neighbourhood hangout with a fun culture.
- Benefits: Earn £13.50 p/h plus tips, enjoy 28 days holiday, and great discounts.
- Other info: Enjoy a dynamic work environment with excellent career growth opportunities.
- Why this job: Be part of a supportive team while developing your career in hospitality.
- Qualifications: Previous leadership experience and a passion for food and beer are essential.
The predicted salary is between 13 - 16 £ per hour.
Standing proud on Tenison Road and just 5 minutes walk from the train station; I’d guess you’d call us one big happy family who are always here when you want a drink or a bite to eat. The Salisbury Arms is a neighbourhood hangout serving up freshly made artisan pizzas, bubbling pots of comfort food and seriously tasty beers!
Supervisor Duties Include:
- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive leader
Requirements:
- Previous Leadership experience in a hospitality or customer facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
- A result driven and ambitious individual keen to develop your career and your teams
Benefits:
- £13.50 p/h + tips
- 28 days holiday
- Company Pension scheme
- Retail and beer discounts
- Fun culture surrounded by a supportive team
- 50% off food on shift
- Refer a friend Bonus
- Employee Assistance programme
- Benefits portal
- Career development programme
- 30% dining discount of all managed houses
- Great working environment and great prospects!
Supervisor in Cambridge employer: Charles Wells
Charles Wells is an excellent employer, offering a vibrant and supportive work culture that prioritises employee well-being and growth. As a Guest Experience Lead in Bedford, you will enjoy competitive pay, a pension scheme, and discounts, all while being part of a team that values outstanding service and customer satisfaction. This role not only allows you to lead and inspire your colleagues but also provides opportunities for personal development in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Cambridge
✨Tip Number 1
Get to know the company culture before your interview! Check out their social media and website to see what they're all about. This will help you connect with them during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or make recommendations. Being able to demonstrate your experience in a fast-paced environment will really impress them.
✨Tip Number 3
Don’t be shy about showcasing your leadership skills! Share examples of how you've motivated a team or improved service in previous roles. They’re looking for someone who can lead and inspire, so let that shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the family at The Salisbury Arms. We can’t wait to see your application!
We think you need these skills to ace Supervisor in Cambridge
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for food and beer shine through! We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for our customers.
Highlight Leadership Experience:Make sure to mention any previous leadership roles you've had in hospitality or customer-facing environments. We love seeing how you've led teams and delivered excellent service, so don’t hold back!
Tailor Your Application:Take a moment to read through the job description and align your skills and experiences with what we’re looking for. A personalised application shows us you’re serious about joining our happy family at The Salisbury Arms.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Charles Wells
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the menu and drinks offerings at The Salisbury Arms. Being able to confidently recommend dishes or suggest pairings will show your enthusiasm for food and beer, which is key for a Supervisor role.
✨Showcase Your Leadership Skills
Prepare examples from your previous experience where you’ve successfully led a team or handled a challenging situation. Highlighting your ability to support and motivate others will resonate well with the interviewers, as they’re looking for a proactive leader.
✨Emphasise Customer Service Excellence
Think of specific instances where you’ve gone above and beyond for customers. Discuss how you ensured their experience was top-notch, as this aligns perfectly with the responsibility of taking care of the customer journey at The Salisbury Arms.
✨Be Ready for Fast-Paced Scenarios
Since the environment can be quite pressurised, prepare to discuss how you handle stress and maintain composure. You might even want to role-play a scenario where you have to manage multiple orders or resolve a customer issue on the spot.
