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- Tasks: Lead the front of house team and ensure an unforgettable customer experience.
- Company: The Salisbury Arms, your local hangout for artisan pizzas and craft beers.
- Benefits: Earn £12.71 - £13.50 p/h plus tips, with 28 days holiday and discounts.
- Why this job: Join a fun, supportive team and develop your career in hospitality.
- Qualifications: Previous leadership experience and a passion for food and beer required.
- Other info: Enjoy a vibrant work culture with great prospects for growth.
The predicted salary is between 12 - 14 £ per hour.
Overview: The Salisbury Arms is a neighbourhood hangout serving up freshly made artisan pizzas, bubbling pots of comfort food and seriously tasty beers!
Responsibilities:
- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive leader
Requirements:
- Previous leadership experience in a hospitality or customer facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great teamwork in a fast paced and pressurised environment
- A result driven and ambitious individual keen to develop your career and your teams
Salary / Benefits:
- £12.71 - £13.50 p/h + tips
- 28 days holiday
- Company pension scheme
- Retail and beer discounts
- Fun culture surrounded by a supportive team
- 50% off food on shift
- Refer a friend bonus
- Employee assistance programme
- Benefits portal
- Career development programme
- 30% dining discount of all managed houses
- Great working environment and great prospects!
FOH Supervisor in Cambridge employer: Charles Wells
Contact Detail:
Charles Wells Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Supervisor in Cambridge
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Salisbury Arms for a drink or a bite. Familiarising yourself with the atmosphere and menu will help you stand out when discussing your passion for food and beer.
✨Tip Number 2
Show off your leadership skills! Think of examples from your past roles where you’ve led a team or improved customer service. We want to see how you can bring that proactive spirit to our team!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. We love candidates who can articulate their experiences confidently and show their enthusiasm for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our fun and supportive team at The Salisbury Arms!
We think you need these skills to ace FOH Supervisor in Cambridge
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for food and beer shine through! We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing experiences for our customers.
Highlight Leadership Skills: Make sure to mention any previous leadership experience you've had in hospitality. We love seeing how you've supported your team and driven results in a fast-paced environment, so don’t hold back!
Be Specific About Your Experience: Use specific examples from your past roles to demonstrate your customer service skills. Talk about how you’ve handled orders, worked with kitchen staff, or resolved issues to ensure a smooth customer journey.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to get your application and for you to stay updated on your progress. Plus, it shows you’re keen to join our team at The Salisbury Arms!
How to prepare for a job interview at Charles Wells
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with The Salisbury Arms' menu. Understand the different dishes and drinks they offer, and think about how you would recommend them to customers. This shows your enthusiasm for food and drink, which is key for a FOH Supervisor role.
✨Showcase Your Leadership Skills
Be ready to discuss your previous leadership experiences in hospitality. Think of specific examples where you led a team or resolved conflicts. This will demonstrate your ability to be a supportive and proactive leader, which is crucial for this position.
✨Prepare for Customer Service Scenarios
Anticipate questions about handling difficult customer situations. Prepare some scenarios where you turned a negative experience into a positive one. This will highlight your excellent customer service skills and your ability to thrive in a fast-paced environment.
✨Express Your Passion
Let your enthusiasm for food and beer shine through during the interview. Share why you love working in hospitality and how it drives you to deliver exceptional service. This passion can set you apart from other candidates and show that you’re a great fit for the team culture.