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- Tasks: Deliver exceptional customer experiences and serve mouth-watering food and drinks.
- Company: Brewpoint, a vibrant bar and brewery with a rich heritage.
- Benefits: Competitive pay, tips, 28 days holiday, and discounts on food and drinks.
- Why this job: Join a fun team and grow your career in the exciting food and beverage industry.
- Qualifications: Previous front of house experience and a passion for food and beer.
- Other info: Dynamic environment with great prospects and supportive team culture.
Company Description: Brewpoint, built on 5 generations of craft, has become Bedford’s predominant destination for drinkers and diners. Incorporating a bar, restaurant, brewery & tap room, shop and events space, allowing our guests to experience exceptional modern beer and beyond!
Position: We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth‑watering food offering.
Front Of House Duties Include:
- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive team member
Requirements:
- Previous experience working front of house in a hospitality or customer facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great teamwork in a fast paced and pressurised environment
- A result driven and ambitious individual keen to develop your career and grow with us
We Will Offer You a Great Package:
- £7.50 - £12.21 p/h + tips
- 28 days holiday
- Company Pension scheme
- Retail and beer discounts
- Fun culture surrounded by a supportive team
- 50% off food on shift
- Refer a friend Bonus
- Employee Assistance programme
- Benefits portal
- Career development programme
- 30% dining discount of all managed houses
- Great working environment and great prospects!
Seniority level: Entry level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Food and Beverage Services
FOH Team Member in Bedford employer: Charles Wells
Contact Detail:
Charles Wells Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Team Member in Bedford
✨Tip Number 1
Get to know Brewpoint! Before you apply, check out their vibe and values. Understanding the company culture will help you tailor your approach and show them you're a perfect fit for their team.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios in a busy bar or restaurant. Being able to demonstrate your ability to deliver excellent service will set you apart from other candidates.
✨Tip Number 3
Network with current employees! If you know anyone working at Brewpoint, reach out and ask about their experiences. They might give you insider tips that could help you during the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Brewpoint family. Don’t forget to highlight your passion for food and beer!
We think you need these skills to ace FOH Team Member in Bedford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for food and beer shine through! We want to see that you’re genuinely excited about joining our team and delivering an exceptional customer experience.
Tailor Your CV: Make sure to customise your CV to highlight any previous front of house experience. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your relevant experience!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the good stuff about why you’d be a great fit for us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Charles Wells
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with Brewpoint's menu and drink offerings. Being able to confidently discuss the items and make recommendations will show your enthusiasm and passion for food and beer, which is exactly what they’re looking for!
✨Show Off Your Customer Service Skills
Prepare examples from your previous experience where you delivered excellent customer service. Think about times when you went above and beyond for a customer or handled a difficult situation. This will demonstrate your ability to ensure a second-to-none customer journey.
✨Teamwork is Key
Brewpoint values a supportive team environment, so be ready to discuss how you work well with others. Share specific instances where you collaborated with colleagues to achieve a common goal, especially in a fast-paced setting.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about their training programmes or how they support career development. This shows your ambition and eagerness to grow with the company, which aligns perfectly with their values.