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- Tasks: Lead the front of house team and ensure an amazing customer experience.
- Company: The Gordon Arms, a beloved neighbourhood hangout in Bedford.
- Benefits: Competitive pay, tips, discounts, and career development opportunities.
- Why this job: Join a fun team and make a real impact on customer experiences.
- Qualifications: Previous leadership experience in hospitality and a passion for food and beer.
- Other info: Enjoy a supportive culture with great prospects for growth.
The predicted salary is between 12 - 13 £ per hour.
Company Description
Just a short walk from Bedford town centre, The Gordon Arms can be found on the well‑known and loved Castle Road, located in the heart of Bedford's Castle Quarter. We love to be considered as a neighbourhood hangout which offers great beer, tasty food and great service.
Position Supervisor Duties Include:
- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive leader
Requirements
- You will need to demonstrate previous leadership experience in a hospitality or customer facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great teamwork in a fast paced and pressurised environment
- A result driven and ambitious individual keen to develop your career and your teams
We Will Offer You a Great Package:
- £12.71 - £13.50 p/h + tips
- 28 days holiday
- Company pension scheme
- Retail and beer discounts
- Fun culture surrounded by a supportive team
- 50% off food on shift
- Refer a friend bonus
- Employee assistance programme
- Benefits portal
- Career development programme
- 30% dining discount of all managed houses
- Great working environment and great prospects!
FOH Supervisor Part Time in Bedford employer: Charles Wells
Contact Detail:
Charles Wells Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Supervisor Part Time in Bedford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Gordon Arms. Understand their vibe, menu, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their neighbourhood hangout.
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face as a FOH Supervisor. How would you handle a difficult customer or a busy shift? Being prepared with examples will show that you can deliver excellent service under pressure.
✨Tip Number 3
Show off your leadership chops! Be ready to discuss your previous experience leading teams in hospitality. Share specific stories where you motivated your team or improved service standards. This will highlight your ability to be a supportive and proactive leader.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It shows initiative and enthusiasm, which are key traits for a role like this. Plus, it’s super easy to do!
We think you need these skills to ace FOH Supervisor Part Time in Bedford
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for food and beer shine through! We want to see that you’re not just looking for a job, but that you genuinely care about providing an amazing experience for our customers.
Highlight Your Leadership Skills: Make sure to mention any previous leadership experience you have in hospitality. We’re looking for someone who can lead a team effectively, so share examples of how you've motivated others or handled challenges in a fast-paced environment.
Be Specific About Your Experience: Don’t just list your past jobs; tell us about specific situations where you delivered excellent customer service or worked closely with kitchen staff. The more details you provide, the better we can understand how you fit into our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Charles Wells
✨Know the Company
Before your interview, take some time to research The Gordon Arms. Understand their values, menu offerings, and what makes them a beloved neighbourhood hangout. This will help you tailor your answers and show genuine interest in the role.
✨Showcase Your Leadership Skills
As a FOH Supervisor, you'll need to demonstrate your leadership experience. Prepare examples from your past roles where you've successfully led a team, resolved conflicts, or improved service standards. Be ready to discuss how you can bring that experience to The Gordon Arms.
✨Emphasise Customer Service
Customer service is key in this role. Think of specific instances where you've gone above and beyond for customers. Highlight your ability to handle pressure and maintain a positive atmosphere, especially during busy shifts.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they measure success in the role. This shows you're engaged and serious about contributing to their great working environment.