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For Companies At a Glance
- Tasks: Lead the sales team, exceed targets, and deliver top-notch customer service.
- Company: Join Charles Tyrwhitt, a brand dedicated to making men look sharp and stylish.
- Benefits: Enjoy competitive pay, bonuses, staff discounts, and a fun work environment.
- Why this job: Be part of a collaborative culture that values innovation and personal growth.
- Qualifications: Previous retail or hospitality experience is essential; key holder experience preferred.
- Other info: Flexible hours with opportunities for professional development and social activities.
The Role:
At Charles Tyrwhitt, our purpose is to “Make it easy for men to dress well,” and we can’t do that without our specialist teams.
We’re currently looking for a Senior Sales Assistant to work in our store in Marlow.
The available contract is for 16 hours per week. Candidates must be flexible to work on weekdays and weekends.
What you will be doing:
The main objective of the Senior Sales Assistant is to support and lead the sales team to exceed targets, maximize KPIs, and deliver first-class customer service. You’ll be an expert in CT selling skills, using this expertise to drive the store’s targets through your own sales while coaching and influencing the team to achieve strong sales figures. The Senior Sales Assistant will manage customer appointments, wedding party appointments, and ensure an excellent in-store experience. As a senior team member, you will have key-holding responsibilities for opening and closing the store, and will work with management to induct, train, and coach Sales Assistants. You will also be one of the top sellers in store.
Additionally, you will assist with operational, compliance, and administrative tasks to ensure the smooth running of the store, adhering to company policies, health and safety guidelines, and security procedures.
What we are looking for:
The ideal candidate will have previous experience in retail or hospitality, with some exposure to store management. Key Holder experience is preferred. The most important qualities are a passion for customer service, selling, and the ability to maintain this focus while delivering great sales.
We value our 3 BE’s at CT: “BE the BOSS,” “BE the CUSTOMER,” and “BE the BEST.” We foster a collaborative environment, encouraging proactive and entrepreneurial individuals to join our team.
What you can expect from us:
- Competitive salary and an excellent quarterly bonus scheme
- Uniform allowance, refreshed every 6 months
- An entrepreneurial environment that encourages innovation
- Staff discount from day one, including The White Company
- Support for commuting and career development, including cycle to work schemes and relocation packages
- A fun work environment with regular social activities and team-building events
- Partnerships with charities and sustainability initiatives
- Professional development through The Tyrwhitt Academy, including product knowledge and customer service training, as well as apprenticeship opportunities
Who we are
Nicholas Charles Tyrwhitt Wheeler founded the company with the idea of making better, affordable shirts for all men. Over three decades, we’ve expanded beyond shirts to provide stylish wardrobe solutions for every occasion, with our flagship store on London’s Jermyn Street and offices across London, Manhattan, and distribution centers in Milton Keynes.
We are committed to doing the right thing—producing sustainable products, supporting our people, customers, and suppliers, and giving back to charity. We aim to continually improve our social and environmental impact.
‘I am Proud and Free to be me!’
Our diverse and passionate team enjoys a culture of empowerment based on our 3 BE-liefs: “BE the BOSS,” “BE the CUSTOMER,” and “BE the BEST.”
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Senior Sales Assistant - Marlow (16 hours) employer: Charles Tyrwhitt
Contact Detail:
Charles Tyrwhitt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Assistant - Marlow (16 hours)
✨Tip Number 1
Familiarise yourself with Charles Tyrwhitt's products and values. Understanding their mission to make it easy for men to dress well will help you align your answers during the interview with their core beliefs.
✨Tip Number 2
Prepare examples from your previous retail or hospitality experience that showcase your ability to lead a team and drive sales. Highlight any specific achievements that demonstrate your customer service skills and sales success.
✨Tip Number 3
Show your enthusiasm for the role by being proactive in your approach. Consider visiting the Marlow store before your interview to get a feel for the environment and possibly engage with staff, which can provide valuable insights.
✨Tip Number 4
Emphasise your flexibility and willingness to work varied hours, including weekends. This is crucial for a part-time role, and demonstrating your availability can set you apart from other candidates.
We think you need these skills to ace Senior Sales Assistant - Marlow (16 hours)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail or hospitality experience, especially any roles where you had key-holding responsibilities or managed a team. Use specific examples to demonstrate your sales achievements and customer service skills.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and selling. Mention how your values align with Charles Tyrwhitt's '3 BE's' and provide examples of how you've embodied these principles in previous roles.
Showcase Your Leadership Skills: Since the role involves coaching and influencing a team, include instances where you've successfully led a team or trained others. Highlight your ability to motivate and drive results within a retail environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Charles Tyrwhitt
✨Show Your Sales Expertise
As a Senior Sales Assistant, you'll need to demonstrate your sales skills. Prepare examples of how you've exceeded sales targets in previous roles and be ready to discuss your approach to customer service.
✨Emphasise Team Leadership
Highlight any experience you have in coaching or leading a team. Discuss how you can motivate others to achieve their sales goals, as this role involves supporting and influencing the sales team.
✨Understand the Brand Values
Familiarise yourself with Charles Tyrwhitt's core values: 'BE the BOSS, BE the CUSTOMER, and BE the BEST.' Be prepared to explain how you embody these values in your work and how they align with your personal philosophy.
✨Prepare for Operational Questions
Since the role includes key-holding responsibilities and operational tasks, be ready to discuss your experience with store management and compliance. Think about how you ensure a smooth running of operations in a retail environment.