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For Companies At a Glance
- Tasks: Support the store team, drive sales, and deliver exceptional customer service.
- Company: Join a vibrant retail team in our York store.
- Benefits: Quarterly bonuses, uniform allowance, and professional development opportunities.
- Why this job: Be part of a fun, dynamic environment with great career growth potential.
- Qualifications: Retail experience and strong customer service skills are essential.
- Other info: Enjoy team-building events and a supportive culture.
The predicted salary is between 24000 - 36000 £ per year.
Senior Sales Assistant required for our York store. This contract is 32 hours per week with overtime available. Candidates must be flexible to work Saturdays and Sundays.
Responsibilities
- Work with the store management team to ensure the store, people and operation trade safely and legally, including opening and closing the store.
- Provide expert product knowledge to stay up to date with the latest store ranges and promotions.
- Take ownership of customer and wedding appointments and support the Store Supervisor with inducting, training and coaching Sales Assistants.
- Maximise every sales opportunity to achieve and exceed sales targets and KPIs.
- Deliver high visual merchandising standards and maintain store housekeeping in line with company VM, Health & Safety guidelines and security processes.
- Process deliveries, transfers and merchandise quickly, accurately and efficiently.
Qualifications
- Retail experience (fashion or customer-facing preferred)
- Some supervisory or key-holder experience (desirable)
- Strong customer service and selling skills
- Leads by example on service, selling, and shop floor standards
- Enthusiastic, driven, and self-motivated
- Strong interpersonal and communication skills
- Proactive in owning personal development
- Team player with initiative and a positive attitude
What you can expect from us
- Excellent quarterly bonus scheme when the store hits target; uniform allowance refreshed every 6 months.
- Cycle to work scheme, relocation packages to support career development and season ticket loans for London stores.
- Fun fund for parties, treats, social activities and team-building events.
- The Tyrwhitt Academy for professional development, product knowledge and customer service training; apprenticeship qualifications available while earning full wage.
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Senior Sales Assistant employer: Charles Tyrwhitt
Contact Detail:
Charles Tyrwhitt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Assistant
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. Focus on those key skills they’re looking for, like customer service and sales techniques. The more comfortable you are talking about your experience, the better you'll come across.
✨Tip Number 3
Dress to impress! Make sure you look the part when you go for your interview. A smart outfit shows you mean business and respect the opportunity. Plus, it’ll boost your confidence!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Senior Sales Assistant
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your enthusiasm for retail shine through! We want to see how much you love working with customers and products. Share any relevant experiences that highlight your passion for sales and customer service.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Senior Sales Assistant role. Highlight your retail experience, especially any supervisory roles, and demonstrate how your skills align with our needs. We appreciate candidates who take the time to connect their background to the job!
Be Specific About Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to illustrate how you’ve exceeded sales targets or improved customer satisfaction in previous roles. We love seeing concrete evidence of your success!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to provide all the necessary information in one go. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Charles Tyrwhitt
✨Know Your Products Inside Out
Make sure you brush up on the latest store ranges and promotions before your interview. Being able to discuss specific products and how they meet customer needs will show that you're genuinely interested and knowledgeable, which is key for a Senior Sales Assistant.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved a tricky situation. This will highlight your strong interpersonal skills and ability to lead by example.
✨Show Your Leadership Potential
Since the role involves supporting the Store Supervisor with training and coaching, be ready to discuss any supervisory experience you have. Share instances where you've taken initiative or led a team, even if it was just a small project. This will demonstrate your readiness to step up.
✨Be Ready to Discuss Sales Strategies
Think about how you've maximised sales opportunities in previous roles. Be prepared to talk about specific strategies you've used to achieve or exceed sales targets. This will show that you understand the importance of KPIs and are proactive in driving sales.
