At a Glance
- Tasks: Deliver exceptional customer service and help maximise sales in our new St Albans store.
- Company: Join a creative and entrepreneurial team at CT, opening a brand new store!
- Benefits: Enjoy bonuses, uniform allowance, cycle-to-work scheme, and professional development opportunities.
- Other info: Flexible hours available, with opportunities for overtime and career growth.
- Why this job: Be part of a fun, collaborative environment where your contributions truly matter.
- Qualifications: Previous retail or hospitality experience with a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
THE ROLE
We’re on the lookout for Sales Assistants to join our brand new store team in St Albans, opening this November 2026!
The contracts available are 8 or 12 hours per week (overtime also available).
Candidates must be flexible to work across weekends with some weekday availability, including Bank Holidays.
WHAT YOU WILL BE DOING
As a Sales Assistant at CT, you’ll be responsible for offering exceptional customer service and maximising sales and KPI targets.
Customer service is really important to us so you’ll be given expert product and selling skills knowledge to help you achieve this, and ensure you are up to date with the latest store ranges and promotions.
As a member of the wider sales team, you will support and actively collaborate with your colleagues which will build towards the efficiency of the team and store’s success.
You’ll be expected to perform some stock related tasks such as stock and accuracy checks, replenishment, and processing deliveries.
Of course, there’s also parts to the role that include ensuring high visual merchandising and store housekeeping standards consistently, adhering to VM and Health and Safety guidelines.
WHAT WE ARE LOOKING FOR
How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE’s: “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.
As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success.
Our Tyrwhitteers are the drivers of change, so we’re looking for hard‑working people with a pro‑active approach to their work.
- REQUIRED SKILLS AND EXPERIENCE
- Previous experience in a retail or hospitality setting with a focus on customer service
- High levels of enthusiasm, drive, and motivation
- Strong interpersonal and communication skills
- Ability to work confidently alone while contributing positively to a team environment
- Quickly building rapport with customers
- Ability to deliver exceptional customer service
- WHAT YOU CAN EXPECT FROM US
- Excellent bonus scheme – bonuses are paid quarterly when your store hits target.
- Uniform allowance refreshed every 6 months.
- Cycle‑to‑work scheme, relocation packages to support career development, and season ticket loans for those based in London stores.
- Fun fund to ensure parties, treats, social activities and team building events happen regularly.
- The Tyrwhitt Academy offers professional development.
Training supports you with product knowledge, customer service and other training needs.
Apprenticeship level qualifications are open to store colleagues.
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Sales Assistant (Part Time) - St Albans (New Store Opening) employer: Charles Tyrwhitt
Charles Tyrwhitt is an exceptional employer, offering a dynamic work environment in the heart of London where innovation and collaboration thrive. Employees benefit from comprehensive training and development opportunities, fostering personal and professional growth while being part of a supportive team dedicated to delivering outstanding customer service. With a focus on continuous improvement and a culture that values every contribution, working here means being part of a company that truly invests in its people.
