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For Companies At a Glance
- Tasks: Deliver exceptional customer service and help maximise sales in our Oxford store.
- Company: Join Charles Tyrwhitt, a brand dedicated to making men dress well.
- Benefits: Enjoy a competitive bonus scheme, uniform allowance, and professional development opportunities.
- Other info: Flexible hours with opportunities for overtime and career growth.
- Why this job: Be part of a fun, collaborative team while gaining valuable retail experience.
- Qualifications: Enthusiasm, strong communication skills, and a proactive attitude are key.
The predicted salary is between 12 - 15 ÂŁ per hour.
At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams. This time, we’re on the lookout for a Sales Assistant who will be working with Zoie and the Team in our Oxford Store. This contract available is 16 hours per week (overtime also available). Candidates must be flexible to work across weekends with some weekday availability, including Bank Holidays.
Responsibilities
- Offer exceptional customer service and maximise sales and KPI targets
- Utilise expert product and selling skills to stay up to date with store ranges and promotions
- Collaborate with the wider sales team to improve efficiency and store success
- Perform stock-related tasks: stock accuracy checks, replenishment, and processing deliveries
- Maintain high visual merchandising and store housekeeping standards, adhering to VM and Health and Safety guidelines
Required Skills and Experience
- Previous retail experience would be a bonus, but not essential
- High levels of enthusiasm, drive, and motivation
- Strong interpersonal and communication skills
- Ability to work confidently alone while contributing positively to a team environment
- Quickly building rapport with customers
- Ability to provide exceptional customer service
What you can expect from us
- Excellent bonus scheme - bonuses are paid quarterly when your store hits target.
- Uniform – retail colleagues are entitled to a uniform allowance which is refreshed every 6 months.
- Cycle to work scheme, relocation packages to support career development and season ticket loans for those based in London stores.
- Each store has a fun fund to ensure parties, treats, social activities and team building events happen regularly.
- The Tyrwhitt Academy will take care of your professional development.
At Charles Tyrwhitt we believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need.
Sales Assistant - Oxford (16hours) employer: Charles Tyrwhitt
Contact Detail:
Charles Tyrwhitt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Oxford (16hours)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Charles Tyrwhitt. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since the role is all about offering exceptional service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your chat with Zoie and the team.
✨Tip Number 3
Show off your enthusiasm! Retail is all about energy and passion. When you walk into that interview, let your excitement shine through. Smile, engage, and make it clear that you’re ready to contribute positively to the team environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you note to Zoie and the team. It’s a nice touch that shows you appreciate their time and are still keen on the role. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Sales Assistant - Oxford (16hours)
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you’re excited about the role and ready to help our customers dress well.
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it’s not in retail. Focus on skills like communication and teamwork, as these are key to fitting in with our Tyrwhitteers.
Be Yourself: We love authenticity! Don’t be afraid to show your personality in your application. We’re looking for individuals who align with our values of being the best and making a positive impact.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you started on your journey with Charles Tyrwhitt!
How to prepare for a job interview at Charles Tyrwhitt
✨Know the Brand Inside Out
Before your interview, make sure you understand Charles Tyrwhitt's mission to 'Make it easy for men to dress well'. Familiarise yourself with their products, values, and recent promotions. This will show your genuine interest in the brand and help you connect better during the conversation.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you built rapport with customers and resolved any issues. Highlighting these skills will align perfectly with the role's focus on delivering top-notch service.
✨Demonstrate Team Spirit
Since teamwork is key at Charles Tyrwhitt, be ready to discuss how you've collaborated with others in previous roles. Share specific instances where you contributed positively to a team environment, as this will resonate with their 'BE the TEAM' philosophy.
✨Be Flexible and Enthusiastic
Given the flexible hours required for this position, express your willingness to work weekends and Bank Holidays. Show enthusiasm for the role and the opportunity to be part of a fun and engaging culture. A positive attitude can go a long way in making a great impression!