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For Companies At a Glance
- Tasks: Assist customers, maximise sales, and maintain store standards.
- Company: Charles Tyrwhitt makes it easy for men to dress well with stylish solutions.
- Benefits: Enjoy a bonus scheme, uniform allowance, cycle to work scheme, and fun team activities.
- Why this job: Join a fun, engaging culture focused on personal development and teamwork.
- Qualifications: Enthusiasm and strong communication skills are key; retail experience is a plus.
- Other info: Flexible hours available, including weekends and Bank Holidays.
The Role
At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams. This time, we’re on the lookout for a Sales Assistant who will be working with Haroon and the Team in our store in Cribbs Causeway Shopping Centre, Bristol. This contract available is 16 hours per week (overtime also available). Candidates must be flexible to work across weekends with some weekday availability, including Bank Holidays.
What you will be doing
As a Sales Assistant at CT, you’ll be responsible for offering exceptional customer service and maximising sales and KPI targets. Customer service is really important to us so you’ll be given expert product and selling skills knowledge to help you achieve this, and ensure you are up to date with the latest store ranges and promotions. As a member of the wider sales team, you will support and actively collaborate with your colleagues which will build towards the efficiency of the team and store’s success. You’ll be expected to perform some stock related tasks such as stock and accuracy checks, replenishment, and processing deliveries. Of course, there’s also parts to the role that include ensuring high visual merchandising and store housekeeping standards consistently, adhering to VM and Health and Safety guidelines.
What we are looking for
Previous experience in retail would be great, but all we’re really looking for is high levels of enthusiasm, drive and motivation with strong interpersonal and communication skills. Ultimately, it’s your ability to quickly build rapport with customers and deliver exceptional customer service that will make you a success in this role.
What you can expect from us:
- Excellent bonus scheme - bonuses are paid quarterly when your store hits target.
- Uniform – retail colleagues are entitled to a uniform allowance which is refreshed every 6 months.
- Cycle to work scheme, relocation packages to support career development and season ticket loans for those based in London stores.
- Fun fund to ensure parties, treats, social activities and team building events happen regularly.
- The Tyrwhitt Academy will take care of your professional development with training supporting product knowledge, customer service and other training needs.
Who we are
At Charles Tyrwhitt we believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. We’re taking a good hard look at our social and environmental impact, and always looking for ways to be better. Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.
Sales Assistant - Bristol (Part Time) employer: Charles Tyrwhitt
Contact Detail:
Charles Tyrwhitt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Bristol (Part Time)
✨Tip Number 1
Familiarise yourself with Charles Tyrwhitt's product range and values. Understanding their mission to make it easy for men to dress well will help you connect with customers and demonstrate your enthusiasm during the interview.
✨Tip Number 2
Showcase your interpersonal skills by preparing examples of how you've successfully built rapport with customers in previous roles. This will highlight your ability to deliver exceptional customer service, which is crucial for this position.
✨Tip Number 3
Be ready to discuss your flexibility regarding working hours, especially weekends and Bank Holidays. Emphasising your availability will demonstrate your commitment to the role and the team.
✨Tip Number 4
Research common retail KPIs and think about how you can contribute to achieving them. Being able to discuss how you can help maximise sales and meet targets will set you apart from other candidates.
We think you need these skills to ace Sales Assistant - Bristol (Part Time)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service. Emphasise any previous roles where you demonstrated strong interpersonal skills and a passion for helping customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Charles Tyrwhitt and how your values align with theirs.
Showcase Your Customer Service Skills: In your application, provide examples of how you've delivered exceptional customer service in the past. Use specific situations to illustrate your ability to build rapport and meet customer needs.
Highlight Flexibility and Teamwork: Since the role requires flexibility in working hours, mention your availability clearly. Also, discuss any experiences where you successfully collaborated with a team to achieve common goals.
How to prepare for a job interview at Charles Tyrwhitt
✨Show Your Enthusiasm
Charles Tyrwhitt values high levels of enthusiasm and motivation. Make sure to express your passion for customer service and retail during the interview. Share examples of how you've gone above and beyond to help customers in previous roles.
✨Know the Brand
Familiarise yourself with Charles Tyrwhitt's products and their mission to make it easy for men to dress well. Being able to discuss their latest ranges and promotions will show that you're genuinely interested in the role and the company.
✨Demonstrate Team Spirit
As a Sales Assistant, you'll be part of a team. Highlight your ability to collaborate and support colleagues. Share experiences where teamwork led to success, as this aligns with the company's belief in 'Teamwork makes the dream work'.
✨Prepare for Customer Scenarios
Expect questions about how you would handle various customer service situations. Prepare by thinking of specific examples from your past experiences where you successfully resolved issues or provided exceptional service.
