At a Glance
- Tasks: Deliver exceptional customer service and help maximise sales in our Brent Cross store.
- Company: Join a fun and engaging team at Charles Tyrwhitt.
- Benefits: Competitive pay, bonuses, uniform allowance, and professional development opportunities.
- Other info: Enjoy a collaborative culture with regular team-building events and training support.
- Why this job: Be part of a dynamic team and make a real impact on customer experiences.
- Qualifications: Previous retail or hospitality experience with a focus on customer service.
The predicted salary is between 12 - 15 £ per hour.
We're on the lookout for a Sales Assistant who will be working with George and the Team in our Brent Cross store. The contract available is 24 hours per week (overtime also available). Our ideal candidate will have availability on weekdays and weekends, including evening shifts and bank holidays.
What you will be doing:
- As a Sales Assistant at CT, you'll be responsible for offering exceptional customer service and maximising sales and KPI targets.
- Customer service is really important to us so you'll be given expert product and selling skills knowledge to help you achieve this, and ensure you are up to date with the latest store ranges and promotions.
- As a member of the wider sales team, you will support and actively collaborate with your colleagues which will build towards the efficiency of the team and store's success.
- You'll be expected to perform some stock related tasks such as stock and accuracy checks, replenishment, and processing deliveries.
- Ensuring high visual merchandising and store housekeeping standards consistently, adhering to VM and Health and Safety guidelines.
What we are looking for:
- Previous experience in a retail or hospitality setting with a focus on customer service.
- High levels of enthusiasm, drive, and motivation.
- Strong interpersonal and communication skills.
- Ability to work confidently alone while contributing positively to a team environment.
- Quickly building rapport with customers.
- Ability to provide exceptional customer service.
We are serious about having fun at work. Each store has a fun fund to ensure parties, treats, social activities and team building events happen regularly. The Tyrwhitt Academy will take care of your professional development. Our training supports you with product knowledge, customer service and other training needs. We also have a number of apprenticeship level qualifications open to store colleagues that you can work through whilst still earning your full wage.
Sales Assistant - Brent Cross (24 Hours) employer: Charles Tyrwhitt
At Charles Tyrwhitt, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and creativity. Our Brent Cross store provides a supportive environment where you can grow professionally through our Tyrwhitt Academy, while enjoying benefits like a generous bonus scheme, uniform allowance, and fun team-building activities. Join us to be part of a diverse team that is passionate about delivering outstanding customer service and making every day at work enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Brent Cross (24 Hours)
✨Tip Number 1
Get to know the company culture! Before your interview, check out CT's social media and website. Understanding their values like 'BE the BOSS' and 'BE the CUSTOMER' will help you connect with the team and show you're a great fit.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This will help you shine during the interview and demonstrate that you can deliver exceptional service.
✨Tip Number 3
Be ready to showcase your teamwork! Since collaboration is key at CT, prepare to discuss how you've worked well in teams before. Share stories that highlight your ability to support colleagues and contribute positively to group success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and genuinely interested in joining the CT family. Don’t miss out on this opportunity!
We think you need these skills to ace Sales Assistant - Brent Cross (24 Hours)
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter and CV. Remember, we’re all about being authentic and having fun at work!
Tailor Your Application:Make sure to tailor your application to the Sales Assistant role. Highlight any previous experience in retail or customer service, and mention how you align with our 3 BE's: 'BE the BOSS', 'BE the CUSTOMER', and 'BE the BEST'. This shows us you understand what we're all about!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors. A polished application speaks volumes about your attention to detail!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re tech-savvy and know how to navigate the digital world, which is super important in retail these days!
How to prepare for a job interview at Charles Tyrwhitt
✨Know Your Stuff
Before the interview, make sure you’re familiar with CT's products and current promotions. This will not only show your enthusiasm but also help you answer questions about how you can contribute to maximising sales and customer service.
✨Show Your Team Spirit
Since teamwork is key at CT, be ready to share examples of how you've successfully collaborated with others in previous roles. Highlighting your ability to work well in a team will resonate with their 'Teamwork makes the dream work' philosophy.
✨Emphasise Customer Service Skills
Prepare to discuss specific instances where you provided exceptional customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate how you can embody the 'BE the CUSTOMER' belief.
✨Be Ready for Practical Questions
Expect questions related to stock management and visual merchandising. Brush up on your knowledge of these areas, as they are crucial for the role. Showing that you understand the importance of store housekeeping standards will set you apart.
