Sales Assistant - Bicester Village (Full Time)

The Role

At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams. This time, we’re on the lookout for a Sales Assistant who will be working with Kieran and the Team in our Bicester Village store. This contract available is 40 hours per week (overtime also available). Candidates must be flexible to work on weekends and weekdays - please confirm your full availability in your application.

What you will be doing

As a Sales Assistant at CT, you’ll be responsible for generating and maximising sales by consistently offering exceptional customer service. Customer service is really important to us so you’ll be trained with expert product knowledge to ensure you are up to date with the latest product ranges and promotions whilst talking to customers. As a member of a large and high-performing team, you will support and actively collaborate with your colleagues which will build towards the efficiency of the team and store’s success. You’ll be expected to perform some stock related tasks, such as stock and accuracy checks, replenishment, and processing deliveries. Of course, there’s also parts to the role that include ensuring high visual merchandising and store housekeeping standards consistently, adhering to VM and Health and Safety guidelines.

What we are looking for

The ideal candidate will have had some previous experience in a retail or hospitality setting that focuses on customer service. Operational stock room experience will also be beneficial for this role. High levels of enthusiasm and drive with strong interpersonal and communication skills are essential for this role, and ultimately, it will be your ability to quickly build rapport with customers and deliver exceptional customer service that will make you a success in this role.

What you can expect from us:

• Excellent bonus scheme - bonuses are paid quarterly when your store hits target.
• Teamwork makes the dream work – and fills the pockets too!
• Uniform – retail colleagues are entitled to a uniform allowance which is refreshed every 6 months.
• Cycle to work scheme, relocation packages to support career development and season ticket loans to those based in London stores.
• Fun fund to ensure parties, treats, social activities and team building events happen regularly.
• The Tyrwhitt Academy will take care of your professional development with training supporting you with product knowledge, customer service and other training needs.
• Apprenticeship level qualifications open to store colleagues that you can work through whilst still earning your full wage.

Who we are

Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt. That was over 3 decades ago and whilst Charles Tyrwhitt is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to “make it easy for men to dress well”. We take care of a chap’s entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it. At Charles Tyrwhitt we believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. We’re taking a good hard look at our social and environmental impact, and always looking for ways to be better.