At a Glance
- Tasks: Assist customers and maximise sales while providing top-notch service in our Cheshire Oaks store.
- Company: Join Charles Tyrwhitt, a brand dedicated to making men look sharp with quality shirts and stylish solutions.
- Benefits: Enjoy a bonus scheme, uniform allowance, cycle to work scheme, and fun team-building activities.
- Other info: Flexible hours available; perfect for students looking to gain experience while earning.
- Why this job: Be part of a dynamic team that values creativity, collaboration, and personal development.
- Qualifications: Previous retail or hospitality experience is preferred; enthusiasm and strong communication skills are essential.
The Role
We’re on the lookout for a Sales Assistant who will be working with Martin and the Team in our Cheshire Oaks store.
The contracts available are 8 hours per week (overtime also available). Our ideal candidate will have availability on weekdays and weekends, including evening shifts and bank holidays.
What You Will Be Doing
As a Sales Assistant at CT, you’ll be responsible for offering exceptional customer service and maximising sales and KPI targets. Customer service is really important to us so you’ll be given expert product and selling skills knowledge to help you achieve this, and ensure you are up to date with the latest store ranges and promotions. As a member of the wider sales team, you will support and actively collaborate with your colleagues which will build towards the efficiency of the team and store’s success.
You’ll be expected to perform some stock related tasks such as stock and accuracy checks, replenishment, and processing deliveries. Of course, there’s also parts to the role that include ensuring high visual merchandising and store housekeeping standards consistently, adhering to VM and Health and Safety guidelines.
What We Are Looking For
How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE’s: “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.
As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success. Our Tyrwhitteers are the drivers of change, so we’re looking for hard‑working people with a pro‑active approach to their work.
Required Skills And Experience
- Previous experience in a retail or hospitality setting with a focus on customer service
- High levels of enthusiasm, drive, and motivation
- Strong interpersonal and communication skills
- Ability to work confidently alone while contributing positively to a team environment
- Quickly building rapport with customers
- Ability to exceptional customer service
What you can expect from us
As well as all the core benefits, UK Retail colleagues also get the following:
- Excellent bonus scheme – bonuses are paid quarterly when your store hits target.
- Uniform allowance, refreshed every 6 months.
- Cycle to work scheme, relocation packages and season ticket loans for those based in London stores.
- Fun fund to ensure parties, treats, social activities and team‑building events happen regularly.
- The Tyrwhitt Academy will take care of your professional development with training in product knowledge, customer service and other areas. Apprenticeship‑level qualifications are open to store colleagues while they earn full wage.
Who We Are
Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University – we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt. That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to “make it easy for men to dress well”. We take care of a chap’s entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it.
I am Proud and Free to be me!
When it comes to our people, we really do “Give a shirt”. We are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE‑liefs which are: “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.
Sales Assistant in Ellesmere Port employer: Charles Tyrwhitt
At Charles Tyrwhitt, we pride ourselves on creating a vibrant and supportive work environment where our team members are empowered to excel. As a Sales Assistant in our Cheshire Oaks store, you'll enjoy a competitive bonus scheme, a uniform allowance, and opportunities for professional development through the Tyrwhitt Academy, all while being part of a fun and collaborative team culture that values your contributions. Join us to not only enhance your career but also to be part of a company that genuinely cares about its people and community.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Ellesmere Port
✨Tip Number 1
Familiarise yourself with Charles Tyrwhitt's product range and brand values. Understanding their mission to 'make it easy for men to dress well' will help you connect with customers and demonstrate your enthusiasm during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples from previous roles where you went above and beyond for a customer. This will highlight your ability to build rapport and deliver exceptional service, which is crucial for this role.
✨Tip Number 3
Be ready to discuss your flexibility regarding working hours. Since the role requires weekend availability, emphasising your willingness to adapt your schedule can set you apart from other candidates.
✨Tip Number 4
Prepare to demonstrate your teamwork skills. Charles Tyrwhitt values collaboration, so think of instances where you've successfully worked as part of a team to achieve a common goal, and be ready to share those stories.
We think you need these skills to ace Sales Assistant in Ellesmere Port
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in retail or customer service. Emphasise any previous roles where you demonstrated strong interpersonal skills and a proactive approach.
Show Enthusiasm:In your cover letter, express your enthusiasm for the role and the company. Mention how you align with Charles Tyrwhitt's values, such as 'BE the BOSS', 'BE the CUSTOMER', and 'BE the BEST'.
Availability Confirmation:Clearly state your availability in your application. Since the role requires flexibility, make sure to mention your willingness to work weekends and weekdays as needed.
Highlight Teamwork Skills:Since the role involves collaborating with colleagues, include examples of how you've successfully worked in a team environment in your application. This will show that you can contribute to the store's success.
How to prepare for a job interview at Charles Tyrwhitt
✨Show Your Enthusiasm
Make sure to express your enthusiasm for the role and the company during the interview. Charles Tyrwhitt values high levels of enthusiasm, so share why you want to work there and how you align with their mission to help men dress well.
✨Demonstrate Customer Service Skills
Prepare examples from your previous experience that showcase your customer service skills. Highlight situations where you went above and beyond to assist customers, as this is crucial for a Sales Assistant role.
✨Know the Products
Familiarise yourself with Charles Tyrwhitt's product range before the interview. Being knowledgeable about their offerings will not only impress the interviewers but also show your commitment to providing exceptional customer service.
✨Be Ready to Discuss Teamwork
Since the role involves collaborating with colleagues, be prepared to discuss your experiences working in teams. Share specific examples of how you contributed to team success and how you can support your future colleagues at Charles Tyrwhitt.
