At a Glance
- Tasks: Deliver exceptional customer service and maximise sales in a dynamic retail environment.
- Company: Join the stylish team at Charles Tyrwhitt, known for premium shirts.
- Benefits: Enjoy a quarterly bonus, uniform allowance, and access to professional development.
- Other info: Opportunities for career growth and team events await you!
- Why this job: Be part of a fun team while helping customers dress well and feel confident.
- Qualifications: Retail or hospitality experience with strong communication skills and enthusiasm.
Join to apply for the Sales Assistant role at Charles Tyrwhitt.
Overview
At Charles Tyrwhitt, our purpose is to “Make it easy for men to dress well”. We’re looking for a Sales Assistant to support the team in our Edinburgh store, working 16 hours per week (with possible overtime) and covering 3‑4 shifts, including weekends.
What You Will Be Doing
- Deliver exceptional customer service, maximise sales and meet KPI targets.
- Provide expert product knowledge and sell effectively to meet store targets.
- Maintain up‑to‑date knowledge of store ranges and promotions.
- Support teammates, collaborating to drive store success.
- Perform stock tasks such as accuracy checks, replenishment and delivery processing.
- Ensure high visual merchandising and store housekeeping standards, following VM and Health & Safety guidelines.
What We Are Looking For
We value a collaborative environment guided by our three BE’s: “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”. We’re seeking hard‑working, proactive individuals who thrive in a retail setting.
Required Skills And Experience
- Previous experience in retail or hospitality, focused on customer service.
- High enthusiasm, drive and motivation.
- Strong interpersonal and communication skills.
- Ability to work confidently alone while contributing positively to a team.
- Ability to build rapport quickly with customers.
- Commitment to delivering exceptional customer service.
Benefits
In addition to core benefits, we offer:
- Quarterly bonus scheme tied to store targets.
- Uniform allowance refreshed every 6 months.
- Cycle‑to‑work scheme, relocation support and season‑ticket loans (for London stores).
- Fun fund for team events and social activities.
- Access to the Tyrwhitt Academy for product knowledge and professional development, with apprenticeship qualifications available.
Who We Are
Charles Tyrwhitt, founded in 1985, is known for premium shirts and a commitment to style and value. Our purpose extends beyond clothing—we aim to provide a full wardrobe solution that is stylish, sustainable and accessible. Our global presence covers the UK, North America, Europe and Australia, with support from our head office in London and offices worldwide.
Sales Assistant employer: Charles Tyrwhitt
At Charles Tyrwhitt, we pride ourselves on fostering a collaborative and dynamic work environment where our Sales Assistants can thrive. Located in the vibrant city of Edinburgh, we offer competitive benefits including a quarterly bonus scheme, uniform allowance, and access to professional development through the Tyrwhitt Academy, ensuring that our employees not only contribute to our success but also grow personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Charles Tyrwhitt. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering exceptional service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show off your teamwork spirit! Charles Tyrwhitt values collaboration, so be prepared to discuss how you've worked well with others in previous roles. Highlight any times you supported teammates or contributed to a team goal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join the team. Good luck!
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love helping customers. Share specific examples of times you've gone above and beyond to make someone's day better. This will show that you truly embody our 'BE the CUSTOMER' value.
Highlight Relevant Experience:Make sure to mention any previous retail or hospitality experience you have. We want to see how your background aligns with the Sales Assistant role, so don’t be shy about showcasing your skills in sales and teamwork!
Be Authentic and Personable:We’re looking for individuals who can build rapport quickly with customers. Use a friendly tone in your application and let your personality shine through. Remember, we want to get to know the real you!
Apply Through Our Website:To make things easier for both of us, please apply directly through our website. It’s a straightforward process, and it ensures your application lands right where it needs to be. We can’t wait to hear from you!
How to prepare for a job interview at Charles Tyrwhitt
✨Know Your Stuff
Before heading into the interview, make sure you’re familiar with Charles Tyrwhitt’s products and values. Brush up on their latest collections and promotions so you can speak confidently about what they offer. This shows your enthusiasm and commitment to the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail or hospitality experience where you delivered exceptional customer service. Think of specific situations where you went above and beyond to help a customer, as this aligns perfectly with the company’s focus on being the best for their customers.
✨Demonstrate Team Spirit
Charles Tyrwhitt values collaboration, so be ready to discuss how you’ve worked effectively in a team before. Share stories that highlight your ability to support teammates and contribute positively to group goals, showing that you embody their 'BE the TEAM' ethos.
✨Dress to Impress
As a Sales Assistant, you’ll be representing the brand, so make sure you dress smartly for the interview. Choose an outfit that reflects the style of Charles Tyrwhitt while also being comfortable. This not only shows your understanding of their brand but also your professionalism.
