At a Glance
- Tasks: Deliver exceptional customer service and help maximise sales in a fun retail environment.
- Company: Join the dynamic team at Charles Tyrwhitt, known for quality shirts and stylish solutions.
- Benefits: Enjoy flexible hours, bonuses, uniform allowance, and professional development opportunities.
- Other info: Participate in team-building events and enjoy a supportive culture that empowers you.
- Why this job: Be part of a collaborative team that values creativity and hard work while having fun.
- Qualifications: Previous retail or hospitality experience with a focus on customer service is preferred.
The predicted salary is between 10 - 12 £ per hour.
We're on the lookout for a Sales Assistant who will be working with George and the Team in our Brent Cross store. The contract available is 24 hours per week (overtime also available). Our ideal candidate will have availability on weekdays and weekends, including evening shifts and bank holidays.
What you will be doing:
- Offering exceptional customer service and maximising sales and KPI targets.
- Receiving expert product and selling skills knowledge to help achieve targets and stay up to date with the latest store ranges and promotions.
- Supporting and actively collaborating with colleagues to build towards the efficiency of the team and store's success.
- Performing stock related tasks such as stock and accuracy checks, replenishment, and processing deliveries.
- Ensuring high visual merchandising and store housekeeping standards consistently, adhering to VM and Health and Safety guidelines.
What we are looking for:
- Previous experience in a retail or hospitality setting with a focus on customer service.
- High levels of enthusiasm, drive, and motivation.
- Strong interpersonal and communication skills.
- Ability to work confidently alone while contributing positively to a team environment.
- Quickly building rapport with customers.
- Ability to provide exceptional customer service.
We offer an excellent bonus scheme, teamwork incentives, a uniform allowance refreshed every 6 months, a cycle to work scheme, relocation packages, season ticket loans, and a fun fund for social activities and team building events. The Tyrwhitt Academy supports your professional development with training in product knowledge, customer service, and apprenticeship level qualifications.
Retail Sales Assistant — Flexible Hours & Bonuses employer: Charles Tyrwhitt
At CT, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and creativity. Our Brent Cross store provides flexible hours, a generous bonus scheme, and opportunities for professional development through the Tyrwhitt Academy, ensuring that our Sales Assistants not only thrive in their roles but also enjoy a fun and engaging workplace. With a commitment to employee growth and a supportive environment, we empower our Tyrwhitteers to be the best they can be while delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant — Flexible Hours & Bonuses
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on CT and their values. Understanding their '3 BE's' will help you show that you're aligned with their culture and ready to contribute to the team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This will help you demonstrate your ability to 'BE the CUSTOMER' during the interview.
✨Tip Number 3
Show off your teamwork spirit! Be ready to share how you've collaborated with others in previous roles. Highlighting your ability to work well with colleagues will resonate with CT's belief that 'teamwork makes the dream work'.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and genuinely interested in joining the CT family. Don’t miss out on this opportunity!
We think you need these skills to ace Retail Sales Assistant — Flexible Hours & Bonuses
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you align with our 3 BE's. A bit of creativity can go a long way!
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your previous retail or customer service experience and how it relates to what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out. Remember, first impressions count!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re on your way!
How to prepare for a job interview at Charles Tyrwhitt
✨Know Your Stuff
Before the interview, make sure you’re familiar with CT's products and current promotions. This shows your enthusiasm and helps you answer questions about how you can contribute to maximising sales and customer satisfaction.
✨Emphasise Teamwork
Since teamwork is key at CT, be ready to share examples of how you've successfully collaborated with others in previous roles. Highlighting your ability to support colleagues will resonate well with their values.
✨Show Off Your Customer Service Skills
Prepare to discuss specific instances where you provided exceptional customer service. Think about how you built rapport with customers and resolved any issues, as this aligns perfectly with their focus on customer experience.
✨Be Ready for Flexibility
Given the flexible hours mentioned in the job description, be prepared to discuss your availability. Show that you’re open to working evenings, weekends, and bank holidays, which demonstrates your commitment to the role.
