Sales Assistant - Reading (12 Hours)

The Role

At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams. This time, we’re on the lookout for a Sales Assistant who will be working with Zak and the Team in our Reading store. The contract available is 12 hours per week (overtime also available). Our ideal candidate will have the flexibility to work evening shifts on Mondays, Tuesdays and Wednesdays from 4.30pm.

What you will be doing

As a Sales Assistant at CT, you’ll be responsible for offering exceptional customer service and maximising sales and KPI targets. Customer service is really important to us so you’ll be given expert product and selling skills knowledge to help you achieve this, and ensure you are up to date with the latest store ranges and promotions. As a member of the wider sales team, you will support and actively collaborate with your colleagues which will build towards the efficiency of the team and store’s success. You’ll be expected to perform some stock related tasks such as stock and accuracy checks, replenishment, and processing deliveries. Of course, there’s also parts to the role that include ensuring high visual merchandising and store housekeeping standards consistently, adhering to VM and Health and Safety guidelines.

What we are looking for

How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE’s: “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”. As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success. Our Tyrwhitteers are the drivers of change, so we’re looking for hard working people with a pro-active approach to their work.

Required Skills and Experience

• Previous experience in a retail or hospitality setting with a focus on customer service
• High levels of enthusiasm, drive, and motivation
• Strong interpersonal and communication skills
• Ability to work confidently alone while contributing positively to a team environment
• Quickly building rapport with customers
• Ability to provide exceptional customer service

What you can expect from us:

As well as all the core benefits, UK Retail colleagues also get the following:

• Excellent bonus scheme - bonuses are paid quarterly when your store hits target.
• Uniform – retail colleagues are entitled to a uniform allowance which is refreshed every 6 months.
• Cycle to work scheme, relocation packages to support career development and season ticket loans for those based in London stores.
• Each store has a fun fund to ensure parties, treats, social activities and team building events happen regularly.
• The Tyrwhitt Academy will take care of your professional development with training supporting product knowledge, customer service and other training needs.
• Apprenticeship level qualifications open to store colleagues that you can work through whilst still earning your full wage.

Who we are

Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt. That was over 3 decades ago and whilst Charles Tyrwhitt is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to “make it easy for men to dress well”. We take care of a chap’s entire wardrobe, providing stylish solutions for every occasion. With a unique product offering delivered with exceptional customer service, Charles Tyrwhitt is a world-known, well-loved London-based brand with stores throughout the United Kingdom, France, and the United States. Our Global Head Office is in London Bridge, where our teams that support our online presence in North America, Canada, Europe and Australia are based. We have a small Manhattan office for our US Partnerships and US Retail support teams, and our Distribution Centre and Contact Centre are based in Milton Keynes.

At Charles Tyrwhitt we believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. We’re taking a good hard look at our social and environmental impact, and always looking for ways to be better. ‘I am Proud and Free to be me!’ When it comes to our people, we really do “Give a shirt”. Tyrwhitteers are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.