At a Glance
- Tasks: Support retail teams with people-related matters and drive employee engagement.
- Company: Join Charles Tyrwhitt, a leading brand in men's fashion with a fun culture.
- Benefits: Competitive salary, bonuses, staff discounts, and hybrid working options.
- Why this job: Make a real impact on our retail teams and help men dress well.
- Qualifications: Experience in retail or hospitality and strong people skills.
- Other info: Dynamic environment with opportunities for growth and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
The primary purpose of the Retail People Partner is to deliver our People agenda in the Retail directorate whilst supporting our UK store estate with all people related matters. This involves successfully managing any ER cases that come up in a timely and professional manner, ensuring they are resolved in line with our policies and procedures whilst remaining pragmatic to the needs of the business. As the first point of contact for Retail the role will partner with the Director of Retail and the senior Retail team on strategic matters. Within this role, you will be travelling to our retail store estate which covers all of the UK, France & Ireland.
Responsibilities
- HR point of contact for Retail managers and key point of contact for the Retail Leadership Team (Head of Retail and Regional Managers)
- Support Store Managers with ER activities (i.e. coaching managers on Conduct, Capability and Attendance) ensuring processes are followed effectively and efficiently
- Champion BE-liefs in all interactions with Retail and ensures that they are embedded throughout business area
- Support Retail leaders to develop Culture Amp action plans, holding them to account for delivery of them, recognising the critical role Employee Engagement plays in delivering business success
- Oversee the end to end talent management process for Retail, ensuring there are succession plans in place for key Retail roles (stores and Head Office)
- Work collaboratively with the Retail Recruiter to ensure we recruit top talent across the business area
- Pull together and analyse KPIs/reporting for Retail business area, identifying trends/root causes before working with the Retail Leadership Team to deliver appropriate actions to manage any issues (i.e. Colleague turnover, paid absence, unpaid absence, colleague engagement, learning commitment index and people development)
- Responsible for ensuring induction plans are in place for Retail colleagues
- Carry out/Review Exit survey data for Retail, using this information to feed into the KPI reporting and influence stakeholders
- Delivery of the CT wide People Plan with responsibility for design and implementation of the Retail People Plan alongside the Senior People Partner and HR Director
- Partner with the L&D team and Retail Leadership Team to complete learning needs analysis for the store estate, designing and deploying development activities to drive profitability
- Support the wider HR team to deliver corporate events and activities outside of your business
- Carry out other ad-hoc tasks as required and instructed by the Senior People Partner
Qualifications
- Experience within a similar role within a retail or hospitality environment
- Good level of numeracy
- Efficient, organised and adaptable
- Quickly able to build effective relationships
- Ability to communicate effectively and provide quality client services to internal/ external stakeholders
- Understanding of employment law and experience of practical application
- A capable and experience coach to client group
- Strong knowledge of Microsoft Office packages – Excel, Word and PowerPoint
- Ideally fully or partly CIPD qualified or qualified by experience
How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE\’s: \”BE the BOSS\”, \”BE the CUSTOMER\” and \”BE the BEST\”.
Benefits
- Competitive salary and excellent bonus scheme
- A entrepreneurial environment where you\’ll be encouraged to try things and make changes to drive the business forward
- You’ll have access to Staff Discount from your 1st day, not just at CT but also from The White Company!
- Our hybrid working policy means we work from the office 3-4 days per week (14 days onsite across a 4-week period, and Monday\’s are our set days in the office)
- We are proud to go about our business in the right way and partner with many charities and sustainability partners – \’giving something back\’ is an important part of our ethos
- At HQ we are serious about having fun. Our Christmas and summer parties are the stuff of legend and our CT Social Team ensure there is always something exciting to get involved in
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People Partner - Retail employer: Charles Tyrwhitt
Contact Detail:
Charles Tyrwhitt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Partner - Retail
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Charles Tyrwhitt on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding their culture. Familiarise yourself with their '3 BE's: BE the BOSS, BE the CUSTOMER, and BE the BEST. Show how you embody these values in your past experiences.
✨Tip Number 3
Practice common interview questions but also be ready for situational ones. Think about how you've handled challenges in previous roles, especially in retail or people management, and be ready to share those stories.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. And remember, apply through our website for the best chance!
We think you need these skills to ace People Partner - Retail
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and don’t be afraid to share a bit about what makes you tick.
Tailor Your Application: Make sure to tailor your application to the People Partner role. Highlight your relevant experience in retail and how it aligns with our values at Charles Tyrwhitt. This shows us that you’ve done your homework and are genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of the matter. Avoid fluff and focus on what really matters – your skills and experiences that make you a great fit for us.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to the right people. Plus, it shows us that you’re proactive and keen to join our team at Charles Tyrwhitt.
How to prepare for a job interview at Charles Tyrwhitt
✨Know Your Stuff
Before the interview, dive deep into Charles Tyrwhitt's values and mission. Understand their '3 BE's' – 'BE the BOSS', 'BE the CUSTOMER', and 'BE the BEST'. This will help you align your answers with their culture and show that you're genuinely interested in the role.
✨Showcase Your ER Skills
Since the role involves managing employee relations, be prepared to discuss your experience in handling ER cases. Bring specific examples of how you've coached managers or resolved conflicts in a retail or hospitality setting. This will demonstrate your capability and readiness for the challenges ahead.
✨Engage with Data
Familiarise yourself with key performance indicators (KPIs) relevant to retail. Be ready to discuss how you've used data to identify trends and implement solutions in previous roles. This shows that you can think strategically and are proactive about improving employee engagement and retention.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask Holly during the interview. Inquire about the current challenges the Retail People Partner faces or how they measure success in this role. This not only shows your interest but also gives you a clearer picture of what to expect.