Partner Operations Specialist - Third-Party (London Onsite)

We're looking for a Third-Party Administrator to support our account management team in delivering the Charles Tyrwhitt third-party strategy. You'll manage partner orders from placement through to delivery, ensuring they're fulfilled on time and in full. Working closely with external partners and internal teams, you'll help maintain high standards of service across stock and brand management.

Please note, this role is based at our London Head Office, and the successful candidate will be expected to work on-site five days per week.

• Support third party team with administrative tasks
• Support with uploading assets and managing the buying portal.
• Manage pricing and seasonality of product on buying portal.
• Coordinate samples and meetings schedules for seasonal buying and ad hoc meetings.
• Responsible for seasonal showroom set up and breakdown.
• Support the management and administration of product samples as required ensuring that shipped samples are received.
• Collate partner feedback for projects.
• Create monthly newsletter to share with partners.
• Support all partners with operational requirements.
• Ensure regular and timely communication with partners to ensure brand focuses are delivered and understood.
• Liaise with internal teams to organise partner on-boarding and training.
• Assist with training partners and colleagues.
• Work alongside account and assistant account managers supporting all new openings, online and offline.
• Conduct research on new and existing markets, supporting with identifying business development opportunities.
• Liaise with buying to ensure sample delivery in line with Third Party deadlines.
• Issuing and running regular reports as required.
• Be aware and support with administrating shipping docs.
• Collaborating with Marketing and Creative teams for transfer of digital assets, visual and brand guidelines to partners.

• Experience in a customer-facing or retail environment (store or head office preferred).
• Exposure to commercial, wholesale, buying or merchandising is beneficial.
• Confident using MS Office, including Excel.
• Familiarity with Photoshop, InDesign, Illustrator or similar tools is a plus.
• Good business awareness and commercial understanding.
• Strong organisational skills and attention to detail.
• Able to plan, prioritise and manage multiple tasks.
• Proactive, with a positive and can-do attitude.
• Comfortable working at pace and responding with urgency when needed.
• Strong interpersonal and communication skills.
• Able to work cross-functionally and build positive relationships.
• Confident contributing to meetings and team discussions.
• Interested in problem solving and logical thinking.
• Strong numerical and analytical skills.
• Clear written and verbal communication skills.
• Adaptable and culturally aware in approach.
• Self-aware, with an understanding of impact on others.
• Resilient, with a mature and professional approach.
• Engaged, present and proactive in team communication.
• Curious, with a willingness to question and challenge.
• Interested in learning, development and continuous improvement.
• Takes initiative and checks work for accuracy.
• Flexible, energetic and positive in approach.
• Interest in apparel and clothing accessories.