Talent & Development Manager in London

The primary purpose of the Talent and Development Manager is to ensure CT has the skills, capabilities and future leaders it needs to drive growth and meet both current and future needs. Leading a team of two, you will be responsible for enhancing our learning culture by identifying where strategic people development will have the greatest impact across all business areas. This involves understanding the business strategy and its future capability needs to identify learning priorities, from which targeted, purposeful and impactful learning solutions are designed and delivered.

What You Will Be Doing

• Talent Development & Succession Planning
  • Work with senior leadership and the people team to develop a robust talent development strategy which supports people in developing, progressing and enhancing their careers.
  • Lead our Talent Review process, to identify and plan both development and succession for high potential employees.
  • Identify current and future capability needs by analysing skills gaps across CT.
  • Design and implement career pathways, and the ideation and management of progression routes.
• Training Programme Design & Delivery
  • Oversee all CT training programmes, ensuring they are engaging, scalable and impactful.
  • Curate content for training, where appropriate.
  • Select or manage external vendors, trainers, or e-learning platforms.
  • Facilitate events where required and oversee consistent and high standards of facilitation across the business.
• Coaching & Leadership Development
  • Provide or coordinate coaching and mentoring programmes.
  • Develop leadership capabilities across different levels.
• Learning Technology & Platforms
  • Accountable for an effective Learning Management Systems (LMS) that delivers return on investment.
  • Continuously drive progressive and flexible approaches like microlearning, blended learning, or AI-driven learning.
• Compliance & Mandatory Training
  • Accountable for meeting regulatory requirements on employees completing mandatory training, maintaining records and staying up to date on regulatory or industry standards.
• Apprenticeships and Levy
  • Oversee CT’s Levy requirements and manage how this is utilised.
  • Design and oversee CT’s apprenticeship scheme.

What We Are Looking For

• Demonstrable experience partnering with stakeholders to identify skills requirements and align learning initiatives with business strategy.
• Knowledge of designing and delivering leadership capability and development programmes.
• Experience leading talent development strategies.
• Experience designing and delivering comprehensive training solutions to audiences of all levels in a multi-site and multidisciplinary organisation.
• Experience with LMS platforms and e-learning design tools to create modern, engaging content.
• Solid understanding of learning methodologies relevant to a Retail business, and demonstrable experience implementing them to enhance performance.
• Line management experience, coaching and mentoring others to develop and grow.
• Previous experience in Talent Management and Development, Training or Learning and Development.
• Accreditation in psychometric tooling that supports self-awareness and improved team performance desirable.
• Strong verbal and written communication skills.
• Experienced and impactful facilitator.

What You Can Expect From Us

• Competitive salary and excellent bonus scheme.
• An entrepreneurial environment where you’ll be encouraged to try things and make changes to drive the business forward.
• You’ll have access to Staff Discount from your 1st day, not just at CT but also from The White Company!
• Our hybrid working policy means we work from the office 3-4 days per week (14 days onsite across a 4 week period, and Monday's are our set days in the office).
• We are proud to go about our business in the right way and partner with many charities and sustainability partners - ‘giving something back’ is an important part of our ethos.
• At HQ we are serious about having fun. Our Christmas and summer parties are the stuff of legend and our CT Social Team ensure there is always something exciting to get involved in.

Who We Are

Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt. That was over 3 decades ago and whilst Charles Tyrwhitt is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to “make it easy for men to dress well”. We take care of a chap’s entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it. ‘I am Proud and Free to be me!’ When it comes to our people, we really do “Give a shirt”. Tyrwhitteers are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.