At a Glance
- Tasks: Lead a dynamic team to exceed sales targets and create an amazing customer experience.
- Company: Join Charles Tyrwhitt, a renowned brand making it easy for men to dress well.
- Benefits: Enjoy a competitive bonus scheme, uniform allowance, and professional development opportunities.
- Why this job: Be part of a fun, engaging culture where your leadership can make a real impact.
- Qualifications: Proven store management experience with strong customer service and team-building skills.
- Other info: Great career growth potential in a supportive and collaborative environment.
The predicted salary is between 36000 - 60000 ÂŁ per year.
At Charles Tyrwhitt our purpose is to "Make it easy for men to dress well" and we can't do that without our specialist teams. This time, weâre on the lookout for a Store Manager to join the team in our Blomfield Street store.
As Store Manager of Blomfield, you will take ownership of a high-volume, corporate-focused City store, leading and developing your team to exceed KPIs, sales and profit targets whilst fostering a high-performance, customer-first culture. Youâll recruit, nurture and retain the best talent for CT and your store. Youâll be promoting the CT culture with your team using our brand values to create a great atmosphere for your team and customers.
You will also identify sales opportunities and generate corporate activity and new business. Youâll build strong relationships with your peers and Head Office departments to effectively handle all matters that concern the store and team - this includes stock control, payroll/budgeting, layout, promotions, staff development and employee relations. Youâll make commercial decisions to support the store, particularly for VM where our VM team will support and ensure that the visuals reflect brand identity. You will be the leader of the store team managing the daily running of the store, championing colleague engagement and complying with company policy procedures, company compliance, cost and security processes.
How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE's: "BE the BOSS", "BE the CUSTOMER" and "BE the BEST". As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success. Our Tyrwhitteers are the drivers of change, so weâre looking for hard working people with a proâactive approach to their work.
Required Skills & Experience:
- Proven experience as a Store Manager with the ability to lead, coach, and inspire a highâperforming team to achieve strong results
- Excellent customer service and relationshipâbuilding skills with customers and stakeholders
- Highly commercial with strong analytical skills
- Strong planning and organisational abilities, maintaining a clear longâterm vision
- Stock management and loss prevention experience
- Knowledge of understanding systems with a good understanding of Microsoft Office
- Strong relationship building skills and stakeholder/customer management
What you can expect from us:
- Excellent bonus scheme - bonuses are paid quarterly when your store hits target.
- Uniform â retail colleagues are entitled to a uniform allowance which is refreshed every 6 months.
- Cycle to work scheme, relocation packages to support career development and season ticket loans for those based in London stores.
- Each store has a fun fund to ensure parties, treats, social activities and team building events happen regularly.
- The Tyrwhitt Academy will take care of your professional development with training supporting product knowledge, customer service and other training needs.
At Charles Tyrwhitt we believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. Weâre taking a good hard look at our social and environmental impact, and always looking for ways to be better.
Store Manager - Blomfield Street in London employer: Charles Tyrwhitt
Contact Detail:
Charles Tyrwhitt Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Store Manager - Blomfield Street in London
â¨Tip Number 1
Get to know the company culture before your interview. Dive into their values and mission, especially the 'BE the BOSS', 'BE the CUSTOMER', and 'BE the BEST' ethos. This will help you align your answers with what they truly care about.
â¨Tip Number 2
Practice your leadership stories! Think of times when you've inspired a team or tackled challenges head-on. Be ready to share these experiences during your chat, as theyâll want to see how you can lead at Blomfield Street.
â¨Tip Number 3
Show off your customer service skills! Prepare examples of how you've built relationships with customers and stakeholders. Remember, theyâre all about making it easy for men to dress well, so think about how you can contribute to that mission.
â¨Tip Number 4
Donât forget to ask questions! Show your interest in the role by asking about team dynamics, sales strategies, or how they measure success. Itâs a great way to demonstrate your proactive approach and get a feel for the store environment.
We think you need these skills to ace Store Manager - Blomfield Street in London
Some tips for your application đŤĄ
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about what makes you tick.
Tailor Your Application: Make sure to customise your application for the Store Manager role at Blomfield Street. Highlight your experience in leading teams and achieving sales targets, and connect it back to our values of being the boss, customer, and best.
Be Specific with Examples: We love a good story! Use specific examples from your past experiences to demonstrate how you've successfully managed a team or improved customer service. This will help us see how you can bring that magic to our store.
Apply Through Our Website: Don't forget to apply through our website! Itâs the easiest way for us to keep track of your application and ensures you get all the latest updates. Plus, we can't wait to hear from you!
How to prepare for a job interview at Charles Tyrwhitt
â¨Know the Brand Inside Out
Before your interview, dive deep into Charles Tyrwhitt's history, values, and product offerings. Understanding their mission to 'make it easy for men to dress well' will help you align your answers with their brand ethos.
â¨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead a team effectively. Prepare examples of how you've inspired and developed teams in the past. Highlight specific KPIs you've achieved and how you fostered a customer-first culture.
â¨Demonstrate Commercial Acumen
Be ready to discuss your experience with stock management, budgeting, and sales strategies. Think of ways you've identified sales opportunities or improved store performance, as this will resonate with their commercial focus.
â¨Build Rapport with Interviewers
During the interview, engage with your interviewers by asking insightful questions about the store's culture and team dynamics. This shows you're not just interested in the role but also in contributing positively to the team atmosphere.