Senior / Talent Acquisition Manager (FTC) in London

The Role

At Charles Tyrwhitt our purpose is to "Make it easy for men to dress well" and we can't do that without our specialist teams. This time, we’re on the lookout for a Talent Acquisition Manager/ Senior Talent Acquisition Manager on a 12-month fixed term basis for a maternity cover, seeking a mid-Feb 2026 start date.

The Snr Talent Acquisition Manager is responsible for leading & driving the Talent Acquisition strategy across the business, including owning end to end recruitment activity in Head Office business areas including Finance, Tech, Ecomm & Third Party. Additionally, this role has overall accountability for the delivery of our recruitment activity in our Milton Keynes Operations areas (namely our Distribution Centre and Contact Centre) and entire Retail estate, including New Store Openings through the 2 x Talent Acquisition Partners. This role takes ownership for the full candidate experience, looking at how we optimise our attraction strategies, events and agency partnerships to deliver the talent we need.

This is a fantastic opportunity for someone to come in and make continuous impact in an evolving vertical within the People Team. Some key focuses for the maternity cover will include the full tender and integration process of a new ATS, creating and establishing an EVP and relaunch of our Careers site. The role straddles both hands on recruiting and best practice, whilst providing ample stretch opportunities to develop the TA function even further, as CT continues to grow.

What you will be doing

• Talent Strategy & Planning
  • Develop and embed best-practice recruitment and direct search strategies to attract top talent aligned with Charles Tyrwhitt's short, medium, and long-term goals.
  • Partner with People Partners and business leaders across the UK and USA to understand workforce needs, future growth plans, and ensure recruitment practices are consistent, effective, and fit for purpose and deliver on our People Plan.
  • Analyse recruitment performance, including turnover and hiring effectiveness, to inform continuous improvement and data-driven decisions.
• ATS Implementation & Optimisation
  • Own the tender, selection, and implementation of the new Applicant Tracking System (ATS), managing the full integration from the existing platform.
  • Partner with People Leads and the wider business to ensure the new ATS is fully optimised, fit for purpose, and delivers a seamless experience for candidates and hiring managers.
  • Champion adoption, training, and best practice to maximise efficiency, data quality, and overall recruitment capability.
  • International experience would be beneficial as we look to streamline our platforms across the US & France.
• Recruitment Delivery & Process Excellence
  • Manage the end-to-end recruitment process for head office roles and oversee operations and retail recruitment, ensuring a consistent and exceptional candidate experience.
  • Oversee recruitment tools and assessments, ensuring all are relevant, effective, and consistently applied.
  • Develop innovative sourcing strategies, build diverse talent pipelines, and cultivate networks for hard-to-fill or high-demand roles.
  • Fully manage the agency PSL, ensuring partners act as an extension of the CT brand, deliver high-quality candidates, and meet agreed commercial and service standards.
  • Deliver the annual internships programme, developing relationships with universities and educational partners to attract and nurture future talent.
  • Champion CT's employer brand and EVP, ensuring a consistent tone of voice and strong presence across internal and external platforms (LinkedIn, Glassdoor, careers pages, etc.).
• Reporting, Budget & Stakeholder Engagement
  • Monitor recruitment KPIs to maintain required service levels to the business and provide insight through the Board Report.
  • Manage the recruitment budget to ensure effective and efficient use of resources.
  • Build strong relationships with hiring managers, providing expert recruitment advice, coaching, and market insight to enhance hiring capability.
• Leadership & Team Development
  • Lead, coach, and develop the Talent Acquisition team, supporting their professional growth and aligning their development with business priorities.
  • Project manage new recruitment initiatives and partnerships (e.g., universities, charities, and social organisations) to support long-term talent pipeline development.

Required Skills and Experience

• Proven experience sourcing, screening, and managing candidates, ideally in-house within retail, FMCG, or a fast‐paced commercial environment.
• Demonstrated ability to manage multiple vacancies and deadlines simultaneously.
• Confident in communicating with stakeholders at all levels, providing advice, guidance, and training on recruitment best practices.
• Experience analysing recruitment data, producing meaningful reports, and presenting insights to inform decision‐making.
• Experience in the tender, selection, or integration of an ATS is desirable.
• International recruitment experience is advantageous.

What you can expect from us

• Competitive salary and excellent bonus scheme.
• An entrepreneurial environment where you'll be encouraged to try things and make changes to drive the business forward.
• You’ll have access to Staff Discount from your 1st day, not just at CT but also from The White Company!
• Our hybrid working policy means we work from the office 3-4 days per week (14 days onsite across a 4 week period, and Monday's are our set days in the office).
• We are proud to go about our business in the right way and partner with many charities and sustainability partners – 'giving something back' is an important part of our ethos.
• At HQ we are serious about having fun. Our Christmas and summer parties are the stuff of legend and our CT Social Team ensure there is always something exciting to get involved in.

What we are looking for

How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE's: "BE the BOSS", "BE the CUSTOMER" and "BE the BEST". As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success. Our Tyrwhitteers are the drivers of change, so we’re looking for hard working people with a pro‐active approach to their work.

Who we are

Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt.

That was over 3 decades ago and whilst Charles Tyrwhitt is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to "make it easy for men to dress well". We take care of a chap's entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it.

With a unique product offering delivered with exceptional customer service, Charles Tyrwhitt is a world‐known, well‐loved London-based brand with stores throughout the United Kingdom, France, and the United States. Our Global Head Office is in London Bridge, where our teams that support our online presence in North America, Canada, Europe and Australia are based. We have a small Manhattan office for our US Partnerships and US Retail support teams, and our Distribution Centre and Contact Centre are based in Milton Keynes.

At Charles Tyrwhitt we believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. We’re taking a good hard look at our social and environmental impact, and always looking for ways to be better.