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- Tasks: Create engaging online content and manage product launches across multiple websites.
- Company: Join Charles Tyrwhitt, a leading brand in men's fashion with a fun culture.
- Benefits: Competitive salary, bonuses, staff discounts, and hybrid working options.
- Other info: Enjoy legendary parties and a supportive environment focused on growth.
- Why this job: Shape the online shopping experience and work with a dynamic team.
- Qualifications: Strong communication skills, attention to detail, and retail experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams. We’re on the lookout for an Ecommerce Content Assistant to join our team and play a key role in shaping our customers' online shopping experience. The primary purpose of the Ecommerce Content Assistant is to optimise our websites and drive key performance metrics. In this role, the successful candidate will take ownership of managing products and promotions across all our websites (UK, US, Germany, Europe, Australia and Rest of World). The Ecommerce Content Assistant will work collaboratively with colleagues across Trade, Buying, Marketing, Merchandising and Design to ensure promotions, product information and categories are accurate, engaging and up to date.
What You Will Be Doing
- Content
- Build engaging homepage content aligned with key marketing messages and campaigns
- Maintain and update promotional messaging and visual assets across all websites
- Manage navigation updates, including entries and visuals, across different devices
- Conduct daily quality assurance (QA) checks to ensure a high standard of site accuracy and user experience
- Product
- Own and deliver seasonal product launches twice a year, with the support of the team, ensuring seamless and timely execution across all websites
- Collaborate cross-functionally with Merchandising, Design, and Buying teams to align on product strategy and launch requirements
- Manage weekly product launches on-site, ensuring accuracy, consistency, and adherence to timelines
- Create, update, and maintain product categories on the website, working closely with the Trade team to optimise performance
- Other
- Setting up all promotions for web, print and email testing from functionality before launch
- Take ownership of specific territories, ensuring the site reflects local trading requirements and priorities
- Dealing with customer queries shared by the customer service team
- Training new team members
What We Are Looking For
- Excellent verbal communication & interpersonal skills
- Working knowledge of Microsoft Office especially Excel
- Proactive and highly motivated team player
- Strong attention to detail
- Ability to work to deadlines and manage time effectively
- Previous retail experience
- Basic skills in HTML
- Salesforce experience
- French, German, Italian or Spanish is a plus
What You Can Expect
- Competitive salary and excellent bonus scheme
- An entrepreneurial environment where you’ll be encouraged to try things and make changes to drive the business forward
- You’ll have access to Staff Discount from your 1st day, not just at CT but also from The White Company!
- Our hybrid working policy means we work from the office 3-4 days per week (14 days onsite across a 4 week period, and Monday's are our set days in the office)
- We are proud to go about our business in the right way and partner with many charities and sustainability partners - ‘giving something back’ is an important part of our ethos
- At HQ we are serious about having fun. Our Christmas and summer parties are the stuff of legend and our CT Social Team ensure there is always something exciting to get involved in
Ecommerce Content Assistant in London employer: Charles Tyrwhitt
Contact Detail:
Charles Tyrwhitt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Content Assistant in London
✨Tip Number 1
Get to know the company inside out! Research Charles Tyrwhitt's values, products, and recent campaigns. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to ecommerce and content management. Think about how your skills align with the role and be ready to share examples of your past experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Ecommerce Content Assistant in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about helping men dress well and making their online shopping experience top-notch.
Tailor Your Content: Make sure to customise your application to reflect the specific skills and experiences that align with the Ecommerce Content Assistant role. Highlight any relevant retail experience or content management skills that will make you stand out to us.
Be Detail-Oriented: Attention to detail is key in this role, so ensure your application is free from typos and errors. We appreciate a polished application that shows you can manage product information accurately and effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Charles Tyrwhitt
✨Know Your Stuff
Before the interview, dive deep into Charles Tyrwhitt's brand and values. Familiarise yourself with their product range and recent campaigns. This will not only show your enthusiasm but also help you align your answers with their mission to 'make it easy for men to dress well'.
✨Showcase Your Skills
Be ready to discuss your experience with content management and any tools you've used, especially Excel and HTML. Prepare examples of how you've optimised online content in the past, as this role heavily relies on managing products and promotions across various websites.
✨Collaboration is Key
Since the Ecommerce Content Assistant role involves working with multiple teams, think of examples where you've successfully collaborated with others. Highlight your communication skills and how you’ve contributed to team projects, ensuring everyone is on the same page.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the company culture. Inquire about their approach to seasonal product launches or how they measure success in ecommerce. This shows your genuine interest and helps you understand if the company is the right fit for you.