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For Companies At a Glance
- Tasks: Lead two high-volume city stores, driving sales and developing your team.
- Company: Charles Tyrwhitt, a brand dedicated to making men dress well.
- Benefits: Quarterly bonuses, uniform allowance, cycle to work scheme, and fun team events.
- Why this job: Join a dynamic team and make a real impact in a vibrant retail environment.
- Qualifications: Retail management experience and strong leadership skills required.
- Other info: Opportunities for professional development and a fun, engaging workplace culture.
The predicted salary is between 40000 - 50000 £ per year.
At Charles Tyrwhitt our purpose is to "Make it easy for men to dress well" and we can't do that without our specialist teams. This time, we're on the lookout for a Dual Site Store Manager to work with the London Area Manager and the Teams in the Lime Street and Cannon Street stores.
What You Will Be Doing
As the Dual-Site Manager of Cannon Street and Lime Street, you will take ownership of two established, high-volume City stores serving a predominantly corporate customer base, leading and developing your teams to exceed KPIs, sales and profit targets, whilst fostering a high-performance, customer-first culture. You will take full ownership of controllable costs, payroll and budgets, ensuring efficient management in line with company expectations.
By championing exceptional service standards and ensuring your teams are fully aligned on customer experience principles, promotions and product knowledge, you will deliver a consistently premium brand experience. Using commercial reports, VM directives and training tools, you will make confident, data-led decisions to drive trading performance, maximise sales opportunities and maintain outstanding visual and operational standards.
You will build strong relationships across stores and Head Office to collaborate on stock control, layout, promotions and people development, influencing positive change and sharing best practice. Alongside this, you will recruit, develop and retain high-calibre talent, recognise exceptional performance, champion colleague engagement and ensure full compliance with company policies, health and safety and security procedures.
What We Are Looking For
- Previous retail management experience in a £2.5m turnover environment (essential)
- Proven ability to lead, coach and motivate teams, fostering engagement and a culture of progression while managing under-performance constructively through clear expectations, supportive coaching and appropriate performance processes
- A proven track record of driving sales in a commercially driven environment
- Proven strategic planning skills and an ability to maintain long-term vision whilst remaining responsive to business needs
- Highly commercial, with strong analytical skills
- Well-developed oral and written communication skills sufficient to influence, persuade and negotiate at all levels both within and outside the organisation
- High levels of organisation and a structured approach to managing a store team, demonstrating a passion for shop floor management (including driving sales, ensuring the highest levels of customer service and VM are maintained and sales opportunities are optimised)
What You Can Expect From Us
- Excellent bonus scheme - bonuses are paid quarterly when your store hits target.
- Uniform – retail colleagues are entitled to a uniform allowance which is refreshed every 6 months.
- We have a great cycle to work scheme, relocation packages to support career development and we offer season ticket loans to those based in London stores.
- Each store has a fun fund to ensure parties, treats, social activities and team building events happen regularly.
- The Tyrwhitt Academy will take care of your professional development. Our training supports you with product knowledge, customer service and other training needs.
Who We Are
Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt.
That was over 3 decades ago and whilst Charles Tyrwhitt is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to "make it easy for men to dress well". We take care of a chap's entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it.
'I am Proud and Free to be me!' When it comes to our people, we really do "Give a shirt". Tyrwhitteers are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; "BE the BOSS", "BE the CUSTOMER" and "BE the BEST".
Dual-Site Store Manager – Lead High-Volume City Stores in London employer: Charles Tyrwhitt
Contact Detail:
Charles Tyrwhitt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dual-Site Store Manager – Lead High-Volume City Stores in London
✨Tip Number 1
Get to know the company inside out! Research Charles Tyrwhitt's values, products, and culture. This way, when you walk into that interview, you can show them you're not just another candidate – you’re genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for situational questions! Think about your past experiences and how they relate to the role. Be ready to share specific examples of how you've led teams, driven sales, or improved customer service – this is your chance to shine!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate your enthusiasm for the role!
We think you need these skills to ace Dual-Site Store Manager – Lead High-Volume City Stores in London
Some tips for your application 🫡
Show Your Retail Experience: Make sure to highlight your previous retail management experience, especially in high-volume environments. We want to see how you've led teams and driven sales, so don’t hold back on those achievements!
Be Data-Driven: Since we love making confident, data-led decisions, include examples of how you've used commercial reports or analytics in your past roles. This will show us you can think strategically while keeping an eye on the numbers.
Communicate Clearly: Your written communication skills are key! Use clear and persuasive language in your application to demonstrate how you can influence and engage with both your team and customers. We appreciate a good storyteller!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Charles Tyrwhitt
✨Know Your Numbers
As a Dual-Site Store Manager, you'll need to demonstrate your understanding of KPIs and sales targets. Brush up on the financial metrics relevant to retail management, especially in high-volume environments. Be ready to discuss how you've driven sales and managed budgets in your previous roles.
✨Showcase Your Leadership Style
This role requires strong leadership skills, so think about specific examples where you've successfully led and developed teams. Prepare to share how you foster engagement and manage under-performance. Highlight your coaching techniques and how they’ve positively impacted team dynamics.
✨Emphasise Customer Experience
Charles Tyrwhitt values a customer-first culture, so be prepared to discuss how you've championed exceptional service standards in your past roles. Think of instances where you've improved customer satisfaction or enhanced the shopping experience, and be ready to explain your approach.
✨Be Data-Driven
The ability to make confident, data-led decisions is crucial for this position. Familiarise yourself with commercial reports and visual merchandising directives. During the interview, discuss how you've used data to drive trading performance and maximise sales opportunities in your previous positions.