At a Glance
- Tasks: Deliver top-notch customer service and help boost sales in our Leeds store.
- Company: Join the stylish team at Charles Tyrwhitt, where dressing well is our mission.
- Benefits: Enjoy bonuses, uniform allowance, cycle schemes, and fun team events.
- Other info: Flexible hours with opportunities for professional growth and training.
- Why this job: Be part of a dynamic team and develop your skills while earning.
- Qualifications: Retail or hospitality experience with a passion for customer service.
The predicted salary is between 10 - 12 ÂŁ per hour.
The Role
At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams. We’re looking for a Sales Assistant who will be working with Ian and the Team in our Leeds store. The contract available is 8 hours per week (overtime also available). Our ideal candidate will have availability on weekdays and weekends, including evening shifts and bank holidays.
What you will be doing
As a Sales Assistant at CT, you’ll offer exceptional customer service and maximise sales and KPI targets. You’ll receive expert product and selling skills knowledge to help you achieve this, and stay up to date with the latest store ranges and promotions. Your role will also include:
- stock accuracy checks
- replenishment
- processing deliveries
- ensuring high visual merchandising and store housekeeping standards
- adhering to VM and Health and Safety guidelines
What we are looking for
We value a pro‑active approach, creativity and teamwork. Anyone who joins us will align with our 3 BE’s: “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”. Continuous development and a collaborative environment are key to our success.
Required Skills and Experience
- Previous experience in a retail or hospitality setting with a focus on customer service
- High levels of enthusiasm, drive, and motivation
- Strong interpersonal and communication skills
- Ability to work confidently alone while contributing positively to a team environment
- Quickly building rapport with customers
- Exceptional customer service skills
What you can expect from us
- Excellent bonus scheme – bonuses are paid quarterly when your store hits target
- Uniform allowance refreshed every 6 months
- Cycle to work scheme, relocation packages and season ticket loans for London stores
- Fun fund for parties, treats, social activities and team building events
- Professional development through the Tyrwhitt Academy, training, customer service and product knowledge courses, and apprenticeship level qualifications available while you earn your full wage
Sales Assistant - Leeds (8 Hours) employer: Charles Tyrwhitt
Contact Detail:
Charles Tyrwhitt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Leeds (8 Hours)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Charles Tyrwhitt. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about exceptional customer service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your chat with Ian and the team.
✨Tip Number 3
Dress the part! As a Sales Assistant, you'll be representing the brand. Make sure you look smart and presentable for your interview. It shows that you understand the importance of dressing well, just like the customers you'll be helping.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and makes it easier for us to keep track of your application. Plus, you’ll get to see all the latest opportunities we have available!
We think you need these skills to ace Sales Assistant - Leeds (8 Hours)
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see that you’re excited about the role and ready to help our customers dress well!
Tailor Your CV: Make sure your CV highlights any previous retail or hospitality experience. We love seeing how you've contributed to a team and provided exceptional service in the past.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your skills and experiences effectively without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with Charles Tyrwhitt.
How to prepare for a job interview at Charles Tyrwhitt
✨Know the Brand Inside Out
Before your interview, make sure you understand Charles Tyrwhitt's mission to 'Make it easy for men to dress well'. Familiarise yourself with their products, latest promotions, and store values. This will show your genuine interest and help you connect with the team.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail or hospitality experience where you provided exceptional customer service. Highlight how you built rapport with customers and handled challenging situations. This will demonstrate that you align with their focus on customer satisfaction.
✨Emphasise Teamwork and Proactivity
Charles Tyrwhitt values a collaborative environment, so be ready to discuss how you've worked effectively in teams. Share instances where you took the initiative to improve processes or support your colleagues, showcasing your proactive approach.
✨Dress the Part
As a Sales Assistant, you'll be representing the brand, so make sure you dress smartly for the interview. Choose an outfit that reflects the company's style while ensuring you feel comfortable and confident. First impressions matter!