At a Glance
- Tasks: Deliver exceptional customer service and drive sales in a dynamic retail environment.
- Company: Join the vibrant team at Charles Tyrwhitt in Guildford.
- Benefits: Enjoy a competitive bonus scheme, uniform allowance, and fun team activities.
- Other info: Flexible hours with opportunities for professional development and apprenticeships.
- Why this job: Be part of a creative team that values collaboration and personal growth.
- Qualifications: Enthusiasm, strong communication skills, and a passion for customer service.
The predicted salary is between 10 - 12 £ per hour.
We're on the lookout for a Sales Assistant who will be working with Alison and the Team in our Guildford store. The contract available is 8 hours per week (overtime also available). Our ideal candidate will have availability on weekdays and weekends, including evening shifts and bank holidays.
What you will be doing:
- As a Sales Assistant at CT, you'll be responsible for offering exceptional customer service and maximising sales and KPI targets.
- Customer service is really important to us so you'll be given expert product and selling skills knowledge to help you achieve this, and ensure you are up to date with the latest store ranges and promotions.
- As a member of the wider sales team, you will support and actively collaborate with your colleagues which will build towards the efficiency of the team and store's success.
- You'll be expected to perform some stock related tasks such as stock and accuracy checks, replenishment, and processing deliveries.
- Of course, there's also parts to the role that include ensuring high visual merchandising and store housekeeping standards consistently, adhering to VM and Health and Safety guidelines.
What we are looking for:
- How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE's: "BE the BOSS", "BE the CUSTOMER" and "BE the BEST".
- As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success.
- Our Tyrwhitteers are the drivers of change, so we're looking for hard working people with a pro‑active approach to their work.
Benefits:
- Excellent bonus scheme - bonuses are paid quarterly when your store hits target.
- Teamwork makes the dream work - and fills the pockets too!
- Uniform - retail colleagues are entitled to a uniform allowance which is refreshed every 6 months.
- We will help you get to work too! We have a great cycle to work scheme, relocation packages to support career development and we offer season ticket loans to those based in London stores.
- We are serious about having fun at work. Each store has a fun fund to ensure parties, treats, social activities and team building events happen regularly.
- The Tyrwhitt Academy will take care of your professional development. Our training supports you with product knowledge, customer service and other training needs.
- We also have a number of apprenticeship level qualifications open to store colleagues that you can work through whilst still earning your full wage.
Qualifications:
- Previous experience in a retail or hospitality setting with a focus on customer service.
- High levels of enthusiasm, drive, and motivation.
- Strong interpersonal and communication skills.
- Ability to work confidently alone while contributing positively to a team environment.
- Quickly building rapport with customers.
- Ability to deliver exceptional customer service.
Sales Assistant - Part-Time, Flexible Hours, Bonus Scheme in Guildford employer: Charles Tyrwhitt
At Charles Tyrwhitt, we pride ourselves on being an exceptional employer, offering a vibrant work culture in our Guildford store that fosters collaboration and creativity. With flexible hours, a generous bonus scheme, and a commitment to professional development through the Tyrwhitt Academy, we ensure our Sales Assistants not only thrive in their roles but also enjoy a fun and supportive environment. Join us to be part of a team that values hard work, customer service excellence, and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Part-Time, Flexible Hours, Bonus Scheme in Guildford
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their vibe.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Sales Assistant and how you'd handle them. Being able to demonstrate your ability to provide exceptional service will set you apart from other candidates.
✨Tip Number 3
Network, network, network! Reach out to current or former employees on LinkedIn. They can give you insider tips on the interview process and what it’s like to work there. Plus, it shows you're proactive and keen!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining a team that values collaboration and fun at work!
We think you need these skills to ace Sales Assistant - Part-Time, Flexible Hours, Bonus Scheme in Guildford
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through. We want to see that you're excited about the role and ready to bring your A-game to our Guildford store!
Tailor Your Application:Make sure to customise your application to highlight relevant experience in retail or hospitality. Mention specific skills that align with our 'BE' values, like teamwork and proactivity, to show us you’re a perfect fit.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff—just the good stuff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Charles Tyrwhitt
✨Know the Brand Inside Out
Before your interview, make sure you research Charles Tyrwhitt thoroughly. Understand their values, products, and what makes them unique in the retail space. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This aligns perfectly with the company's focus on customer satisfaction.
✨Demonstrate Team Spirit
Since teamwork is crucial at Charles Tyrwhitt, be ready to discuss how you've collaborated with others in previous roles. Share specific instances where you contributed to a team goal or helped a colleague, highlighting your proactive approach.
✨Dress to Impress
As a Sales Assistant, you'll be representing the brand, so dress smartly for your interview. Choose an outfit that reflects the company's style while ensuring you feel comfortable and confident. First impressions matter!
