At a Glance
- Tasks: Deliver exceptional customer service and help maximise sales in our Cardiff store.
- Company: Join a fun and engaging team at Charles Tyrwhitt.
- Benefits: Enjoy bonuses, uniform allowance, and professional development opportunities.
- Other info: Flexible hours with opportunities for overtime and career advancement.
- Why this job: Be part of a creative team that values collaboration and personal growth.
- Qualifications: Retail or hospitality experience with a passion for customer service.
The predicted salary is between 10 - 12 € per hour.
We’re on the lookout for a Sales Assistant who will be working with John and the Team in our Cardiff store. The contract available is 8 hours per week (overtime also available). Our ideal candidate will have availability on weekdays and weekends, including evening shifts and bank holidays.
As a Sales Assistant at CT, you’ll be responsible for offering exceptional customer service and maximising sales and KPI targets. Customer service is really important to us so you’ll be given expert product and selling skills knowledge to help you achieve this, and ensure you are up to date with the latest store ranges and promotions. As a member of the wider sales team, you will support and actively collaborate with your colleagues which will build towards the efficiency of the team and store’s success. You’ll be expected to perform some stock related tasks such as stock and accuracy checks, replenishment, and processing deliveries. Of course, there’s also parts to the role that include ensuring high visual merchandising and store housekeeping standards consistently, adhering to VM and Health and Safety guidelines.
How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE’s: “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”. As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success. Our Tyrwhitteers are the drivers of change, so we’re looking for hard working people with a pro‑active approach to their work.
Required Skills and Experience
- Previous experience in a retail or hospitality setting with a focus on customer service
- High levels of enthusiasm, drive, and motivation
- Strong interpersonal and communication skills
- Ability to work confidently alone while contributing positively to a team environment
- Quickly building rapport with customers
- Ability to provide exceptional customer service
What you can expect from us:
- Excellent bonus scheme – bonuses are paid quarterly when your store hits target.
- Uniform – retail colleagues are entitled to a uniform allowance which is refreshed every 6 months.
- Cycle to work scheme, relocation packages to support career development and season ticket loans for those based in London stores.
- Each store has a fun fund to ensure parties, treats, social activities and team building events happen regularly.
- The Tyrwhitt Academy will take care of your professional development with training supporting product knowledge, customer service and other training needs.
- Apprenticeship level qualifications open to store colleagues that you can work through whilst still earning your full wage.
Our purpose is to “make it easy for men to dress well”. We take care of a chap’s entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it. ‘I am Proud and Free to be me!’ When it comes to our people, we really do “Give a shirt”. Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.
Sales Assistant - Cardiff (8 Hours) employer: Charles Tyrwhitt
At Charles Tyrwhitt, we pride ourselves on being an exceptional employer, offering a vibrant work culture in our Cardiff store where teamwork and collaboration are at the heart of what we do. With a strong focus on employee development through the Tyrwhitt Academy, we provide opportunities for professional growth alongside a fun and engaging environment, complete with a bonus scheme and regular team-building activities. Join us to be part of a passionate team that values creativity and customer service, ensuring you feel empowered and appreciated every day.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Cardiff (8 Hours)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on CT and their values. Understanding their '3 BE's' will help you show that you're aligned with their culture and ready to contribute to the team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This will help you demonstrate your ability to provide exceptional service during the interview.
✨Tip Number 3
Be ready to showcase your teamwork! Since collaboration is key at CT, prepare to discuss how you've worked effectively in a team before. Share specific instances where you contributed to a team's success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the CT family. Don’t miss out on this opportunity!
We think you need these skills to ace Sales Assistant - Cardiff (8 Hours)
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you’re excited about the role and ready to bring your A-game to our Cardiff store.
Tailor Your CV:Make sure your CV highlights any previous retail or hospitality experience. We love seeing how your skills align with our values, so don’t be shy about showcasing your ability to work in a team and provide exceptional service.
Be Authentic:We value authenticity, so be yourself in your application. Share your unique experiences and how they’ve shaped your approach to customer service. Remember, we’re looking for hard-working, proactive individuals who can fit into our fun culture!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team at CT!
How to prepare for a job interview at Charles Tyrwhitt
✨Know the Brand
Before your interview, take some time to research Charles Tyrwhitt. Understand their values, products, and what makes them unique in the retail space. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided exceptional customer service. Think about times when you went above and beyond for a customer or resolved a difficult situation. This aligns perfectly with the role's focus on customer satisfaction.
✨Demonstrate Team Spirit
Since collaboration is key at CT, be ready to discuss how you've worked well in teams before. Share specific instances where you contributed positively to a team environment, as this will highlight your ability to support and collaborate with colleagues.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and ability to handle stock-related tasks. Think about how you would manage stock checks or ensure visual merchandising standards are met. Showing that you can think on your feet will impress the interviewers.
