At a Glance
- Tasks: Deliver exceptional customer service and support sales targets in a vibrant retail environment.
- Company: Join the dynamic team at Charles Tyrwhitt, known for quality shirts and stylish solutions.
- Benefits: Enjoy bonuses, uniform allowance, cycle to work scheme, and professional development opportunities.
- Other info: Flexible hours available, including evenings and weekends, with opportunities for overtime.
- Why this job: Be part of a fun, engaging culture that values teamwork and personal growth.
- Qualifications: Previous retail or hospitality experience with a passion for customer service.
The predicted salary is between 10 - 12 £ per hour.
We’re on the lookout for a Sales Assistant who will be working with Haroon and the Team in our Bristol store. The contract available is 16 hours per week (overtime also available). Our ideal candidate will have availability on weekdays and weekends, including evening shifts and bank holidays.
As a Sales Assistant at CT, you’ll be responsible for offering exceptional customer service and maximising sales and KPI targets. Customer service is really important to us so you’ll be given expert product and selling skills knowledge to help you achieve this, and ensure you are up to date with the latest store ranges and promotions. As a member of the wider sales team, you will support and actively collaborate with your colleagues which will build towards the efficiency of the team and store’s success.
You’ll be expected to perform some stock related tasks such as stock and accuracy checks, replenishment, and processing deliveries. Of course, there’s also parts to the role that include ensuring high visual merchandising and store housekeeping standards consistently, adhering to VM and Health and Safety guidelines.
How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE’s: “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”. As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success. Our Tyrwhitteers are the drivers of change, so we’re looking for hard working people with a pro-active approach to their work.
Required Skills and Experience
- Previous experience in a retail or hospitality setting with a focus on customer service
- High levels of enthusiasm, drive, and motivation
- Strong interpersonal and communication skills
- Ability to work confidently alone while contributing positively to a team environment
- Quickly building rapport with customers
- Ability to provide exceptional customer service
What you can expect from us:
- Excellent bonus scheme - bonuses are paid quarterly when your store hits target.
- Uniform – retail colleagues are entitled to a uniform allowance which is refreshed every 6 months.
- Cycle to work scheme, relocation packages to support career development and season ticket loans for those based in London stores.
- Each store has a fun fund to ensure parties, treats, social activities and team building events happen regularly.
- The Tyrwhitt Academy will take care of your professional development with training supporting product knowledge, customer service and other training needs.
Our purpose is to “make it easy for men to dress well”. We take care of a chap’s entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it.
Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.
Retail Sales Assistant — Elevate Customer Experience in Bristol employer: Charles Tyrwhitt
At Charles Tyrwhitt, we pride ourselves on being an exceptional employer, offering a vibrant work culture in our Bristol store where teamwork and collaboration are at the heart of everything we do. With a strong focus on employee development through the Tyrwhitt Academy, generous benefits including a bonus scheme and uniform allowance, and a commitment to making work enjoyable with regular social activities, we empower our Tyrwhitteers to thrive both personally and professionally. Join us to be part of a passionate team dedicated to delivering outstanding customer experiences while having fun along the way.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant — Elevate Customer Experience in Bristol
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on CT and their values. Understanding their '3 BE's' will help you align your answers with what they’re looking for.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This will show that you can deliver exceptional service, which is key for this role.
✨Tip Number 3
Be ready to showcase your teamwork abilities! Since collaboration is important at CT, prepare to discuss how you've worked well in teams before and how you can contribute positively to the store environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the CT family!
We think you need these skills to ace Retail Sales Assistant — Elevate Customer Experience in Bristol
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you’re excited about the role and ready to bring your A-game to our team.
Tailor Your Experience:Make sure to highlight any previous retail or hospitality experience you have. We love seeing how your skills align with what we do at CT, so don’t be shy about sharing relevant stories!
Be Personable:Remember, we value strong interpersonal skills. Use your application to showcase how you build rapport with customers and work well in a team. A friendly tone can go a long way!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Charles Tyrwhitt
✨Know the Brand
Before your interview, take some time to research Charles Tyrwhitt. Understand their values, products, and what makes them unique in the retail space. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you provided exceptional customer service. Think about times when you went above and beyond for a customer or resolved a difficult situation. This aligns perfectly with the role's focus on maximising sales and customer satisfaction.
✨Demonstrate Team Spirit
Since teamwork is key at CT, be ready to discuss how you've collaborated with colleagues in previous roles. Share stories that highlight your ability to work well in a team and contribute positively to group dynamics, as this will resonate with their 'BE the TEAM' philosophy.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role, team dynamics, or company culture. This shows that you're engaged and serious about the position. Plus, it gives you a chance to see if the company is the right fit for you!
