At a Glance
- Tasks: Deliver exceptional customer service and help drive sales in our Belfast store.
- Company: Join the dynamic team at Charles Tyrwhitt, known for its collaborative culture.
- Benefits: Enjoy a competitive bonus scheme, uniform allowance, and professional development opportunities.
- Other info: Flexible hours available, including evenings and weekends, with opportunities for overtime.
- Why this job: Be part of a fun work environment with regular team-building events and social activities.
- Qualifications: Previous retail or hospitality experience with a passion for customer service.
The predicted salary is between 10 - 12 € per hour.
The Role
We’re on the lookout for a Sales Assistant who will be working with Petra and the Team in our Belfast store. The contract available is 8 hours per week (overtime also available). Our ideal candidate will have availability on weekdays and weekends, including evening shifts and bank holidays.
What You Will Be Doing
As a Sales Assistant at CT, you’ll be responsible for offering exceptional customer service and maximising sales and KPI targets. Customer service is really important to us so you’ll be given expert product and selling skills knowledge to help you achieve this, and ensure you are up to date with the latest store ranges and promotions. As a member of the wider sales team, you will support and actively collaborate with your colleagues which will build towards the efficiency of the team and store’s success. You’ll be expected to perform some stock related tasks such as stock and accuracy checks, replenishment, and processing deliveries. Of course, there’s also parts to the role that include ensuring high visual merchandising and store housekeeping standards consistently, adhering to VM and Health and Safety guidelines.
What We Are Looking For
How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE’s: “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”. As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success. Our Tyrwhitteers are the drivers of change, so we’re looking for hard working people with a pro‑active approach to their work.
Required Skills and Experience
- Previous experience in a retail or hospitality setting with a focus on customer service
- High levels of enthusiasm, drive, and motivation
- Strong interpersonal and communication skills
- Ability to work confidently alone while contributing positively to a team environment
- Quickly building rapport with customers
- Ability to provide exceptional customer service
What you can expect from us
- Excellent bonus scheme – bonuses are paid quarterly when your store hits target.
- Teamwork makes the dream work – and fills the pockets too!
- Uniform – retail colleagues are entitled to a uniform allowance which is refreshed every 6 months.
- Cycle to work scheme, relocation packages to support career development and season ticket loans for those based in London stores.
- Fun at work – each store has a fun fund to ensure parties, treats, social activities and team building events happen regularly.
- The Tyrwhitt Academy will take care of your professional development with training supporting product knowledge, customer service and other training needs.
- Apprenticeship level qualifications open to store colleagues that you can work through whilst still earning your full wage.
Who We Are
As a Sales Assistant at Charles Tyrwhitt you will deliver excellent customer service, drive sales and KPI performance, and support the wider team to ensure overall store success.
Sales Assistant in Belfast employer: Charles Tyrwhitt
At Charles Tyrwhitt, we pride ourselves on being an exceptional employer, offering a vibrant work culture in our Belfast store where teamwork and collaboration are at the heart of everything we do. With a strong focus on employee growth through the Tyrwhitt Academy and a fun, engaging environment supported by regular team-building activities, we ensure that our Sales Assistants not only excel in their roles but also enjoy their journey with us. Our competitive bonus scheme and uniform allowance further enhance the rewarding experience of working with us, making it a truly fulfilling place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Belfast
✨Tip Number 1
Get to know the company culture! Before your interview, check out CT's social media and website to understand their values. This will help you connect with the team and show that you're genuinely interested in being part of their collaborative environment.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will demonstrate your enthusiasm and ability to deliver exceptional service, which is key for this role.
✨Tip Number 3
Dress the part! When you go for your interview, wear something smart-casual that reflects the brand's style. This shows that you understand the importance of visual merchandising and are ready to represent CT well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Assistant in Belfast
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you’re excited about the role and ready to bring your A-game to our Belfast store.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in retail or hospitality. Mention specific skills that align with what we’re looking for, like teamwork and communication – it’ll make you stand out!
Be Yourself:We love authenticity! Don’t be afraid to let your personality come through in your application. Share a bit about what makes you unique and how you can contribute to our fun and collaborative environment.
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s super easy, and we’ll get your application straight into the right hands. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Charles Tyrwhitt
✨Know the Brand Inside Out
Before your interview, make sure you research Charles Tyrwhitt thoroughly. Understand their values, products, and what makes them unique in the retail space. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided exceptional customer service. Think about specific situations where you went above and beyond to help a customer. This aligns perfectly with the company's focus on customer satisfaction.
✨Demonstrate Team Spirit
Since teamwork is key at Charles Tyrwhitt, be ready to discuss how you've collaborated with colleagues in the past. Share stories that highlight your ability to work well in a team and contribute positively to group dynamics.
✨Be Ready for Practical Scenarios
Expect some situational questions or role-playing scenarios during the interview. Practice how you would handle common retail situations, like dealing with a difficult customer or managing stock tasks. This will show your proactive approach and readiness for the role.
