At a Glance
- Tasks: Deliver exceptional customer service and support sales targets in a vibrant retail environment.
- Company: Join the dynamic team at Charles Tyrwhitt in Belfast.
- Benefits: Enjoy a competitive bonus scheme, uniform allowance, and professional development opportunities.
- Other info: Flexible hours with evening and weekend shifts available, plus exciting team-building events.
- Why this job: Be part of a fun, collaborative team that values your contributions and growth.
- Qualifications: Previous retail or hospitality experience with a passion for customer service.
The predicted salary is between 10 - 12 £ per hour.
We’re on the lookout for a Sales Assistant who will be working with Petra and the Team in our Belfast store. The contract available is 8 hours per week (overtime also available). Our ideal candidate will have availability on weekdays and weekends, including evening shifts and bank holidays.
As a Sales Assistant at CT, you’ll be responsible for offering exceptional customer service and maximising sales and KPI targets. Customer service is really important to us so you’ll be given expert product and selling skills knowledge to help you achieve this, and ensure you are up to date with the latest store ranges and promotions. As a member of the wider sales team, you will support and actively collaborate with your colleagues which will build towards the efficiency of the team and store’s success.
You’ll be expected to perform some stock related tasks such as stock and accuracy checks, replenishment, and processing deliveries. Of course, there’s also parts to the role that include ensuring high visual merchandising and store housekeeping standards consistently, adhering to VM and Health and Safety guidelines.
How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE’s: “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”. As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success. Our Tyrwhitteers are the drivers of change, so we’re looking for hard working people with a pro-active approach to their work.
Required Skills and Experience
- Previous experience in a retail or hospitality setting with a focus on customer service
- High levels of enthusiasm, drive, and motivation
- Strong interpersonal and communication skills
- Ability to work confidently alone while contributing positively to a team environment
- Quickly building rapport with customers
- Ability to provide exceptional customer service
What you can expect from us:
- Excellent bonus scheme - bonuses are paid quarterly when your store hits target.
- Uniform – retail colleagues are entitled to a uniform allowance which is refreshed every 6 months.
- Cycle to work scheme, relocation packages to support career development and season ticket loans for those based in London stores.
- Fun fund to ensure parties, treats, social activities and team building events happen regularly.
- The Tyrwhitt Academy will take care of your professional development with training supporting product knowledge, customer service and other training needs.
As a Sales Assistant at Charles Tyrwhitt you will deliver excellent customer service, drive sales and KPI performance, and support the wider team to ensure overall store success.
Retail Sales Assistant — Evenings & Weekends, Bonus in Belfast employer: Charles Tyrwhitt
At Charles Tyrwhitt, we pride ourselves on being an exceptional employer, offering a vibrant work culture in our Belfast store where teamwork and collaboration are at the heart of everything we do. With a strong focus on employee growth through the Tyrwhitt Academy, generous bonuses, and a fun fund for social activities, we ensure that our Sales Assistants not only thrive in their roles but also enjoy a fulfilling work-life balance. Join us to be part of a creative and entrepreneurial environment that values your contributions and supports your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant — Evenings & Weekends, Bonus in Belfast
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their vibe.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky customers or upsell products. Role-playing with a friend can help you feel more confident when it comes to showcasing your skills during the interview.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. A well-put-together outfit shows that you care about the role and are ready to represent the brand positively.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in making a good impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Sales Assistant — Evenings & Weekends, Bonus in Belfast
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for retail and customer service shine through. We want to see that you’re excited about the role and ready to bring your A-game to our Belfast store!
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in retail or hospitality. Focus on your customer service skills and any achievements that align with our values of being the boss, the customer, and the best.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon and keep it professional yet friendly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Charles Tyrwhitt
✨Know the Brand Inside Out
Before your interview, make sure you research Charles Tyrwhitt thoroughly. Understand their values, products, and what makes them unique in the retail space. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided exceptional customer service. Think about specific situations where you went above and beyond to help a customer or resolved a challenging issue. This aligns perfectly with the company's focus on customer satisfaction.
✨Demonstrate Team Spirit
Since teamwork is key at Charles Tyrwhitt, be ready to discuss how you've collaborated with colleagues in the past. Share stories that highlight your ability to work well in a team, support others, and contribute to a positive work environment.
✨Be Ready for Practical Scenarios
Expect some situational questions during the interview. Practice responding to scenarios related to stock management, visual merchandising, or handling difficult customers. This will help you demonstrate your problem-solving skills and readiness for the role.
